Overall Ratings & Reviews Nugraha Residence

The bathroom does not yet have a towel / shirt hanger.

Recommended, quite comfortable at a very affordable price. It's been the second time staying here.

Rooms are okay but only 1 towel, no hot water for bathing.

According to photos on traveloka, the place is okay, good service.

Quiet, the location where you eat far, the direction to the location of the hotel is often jammed.

With a fairly low price, the facility fits the price.

Comfortable, friendly prices in the pocket, the place is clean, close to the highway and the location is easy to find. Minus can get a room with a sliding door.

The hotel is comfortable, the employees are fine, the price is friendly but not cheap.

Bad and disappointing experience. the beginning of entering the room was disappointed because the room caca 02 a lot of mosquitoes. the room is musty. the smell smells. Plus the air conditioner was not cold and the sink faucet leaked. Because the mosquitoes were ringing to the ears around 12pm I woke up to sleep and I complained about the officers getting tired. Do you want to have mosquito spray. Then I but if I can move another room he is fully responsible. Finally I decided to move to the hotel that night. Because it is clean inside, you already have to go to Bandung. Seeing that I want to go out that night, I just said that if I want to move to another room, she said. Because I already ordered another hotel, I still decided to leave. Because it came out in a state of sleepiness ori Samsung cellphone charger I was left behind. how come in the afternoon I came again to Nugraha. but there is no one in the father's house. Even if there is a question first with the mothers who fix the room, he said. tomorrow comes again he said. Because I am very urgent and really need that charger, I end up trying to ask the father to call the mother. And one officer is still an arrogant young man and sniffed for forgiveness. Every time I ask, he always puts on a sour and unfriendly face. I kept trying until sunset arrived. Finally, the bpak invited me to the houses of the mothers who were located not far from the Nugraha hotel. After the kasana was said, the mother had the charger, but with the other mother, it turned out that she was far away, she said on coconut gutters. Finally I decided to ask my friend to take the charger. And when you want to take the charger at noon. The place I said was the young boy Songong said gagi. Next time, if there is something left out, we will not be responsible anymore. One lesson I want to say is that the Nugraha Oyo officer is not trained. even though this is a service business. I am not questioning the charger but the honesty of the officer is zero. very unfortunate. Asking the owner of Nugraha to train his subordinates how to provide friendly service. Thank you, this is really a bad experience for me.

This is a great place, but we hard to find food station in this area, this place was happily and we can check in early

The place is good, early check-in, just a little far if you want to eat, but still can deliver food, thank you.

Its strategic location is a large, comfortable roadside, to the airport near, the rooms are clean and the service is friendly.

The hotel is not friendly and alert. Ordering evening drinks is not delivered.

It's good, but around it nobody sells food, so it's a bit troublesome, find dinner.

Friendly, clean and familiar, feel at home here.

The place is comfortable, clean and cheap, suitable for backpackers, especially the rooms are all neatly arranged, Get mineral water and the bathroom has a shower. Overall, if I go to Palembang again, I will stay at Nugraha Residence again.

Very comfortable, the rooms are clean, all toiletries are provided, friendly service, highly recommended for those who are looking for lodging ☺

The rooms are clean, spacious, the price is cheap, the service is friendly.

The inn is clean, comfortable and inexpensive as well as friendly staff ... All facilities are ok. Tks yes

Fun just to find dining and shopping locations far from the hotel.