Chrysant Hotel & Resort

Explore Chrysant Hotel & Resort
7.5
Pleasant
From 187 reviews
Provided by travellers on
Cleanliness

7.4

Room Comfort

7.4

Meal

7.8

Location

7.8

Service and Facilites

7.6

People often mention about Chrysant Hotel & Resort
All
Bedroom (9)
Bathroom (9)
Staff Friendliness (8)
Ambiance (8)
Distance to City Center (6)
Accessibility (6)
Surroundings (5)
Taste (5)
Activity Option (4)
Soundproof (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Chrysant Hotel & Resort

Number of reviews per page
20
40
Customer reviews
l***n
icon-origin-TRAVELOKA
5.3
/10
Reviewed 5 week(s) ago
The service was poor, the room was very dirty, from the towels, curtains, shower curtain, bed, pillows were very dirty and filthy. On the balcony there were many cigarette butts scattered. It was not easy to bring friends or even just to chat, every time you go out the room key is asked to leave it with the receptionist. The atmosphere in the room was very scary, especially towards night when the door kept shaking as if someone was holding the door handle and shaking it. Towards dawn, the door rattled even more even though there was no wind. Only stayed 1 night even though the booking was for 2 nights because I didn't feel at home there. Highly not recommended.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Jun 2026
We apologize for any inconvenience you experienced during your stay at the Chrysanthemum Hotel and thank you for your review, which will encourage us to make improvements in the future.
Translated by Google Icon
See original
G***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Hi, I chose this hotel to relieve my stress, and it really helped! Atmosphere/Facilities: The atmosphere here is very peaceful. Staff Assistance: The staff are also very friendly. Highlights: You can see a beautiful sunset and a warm sunrise. Price: Very affordable. Location: Unfortunately, the location is quite remote and the surrounding area is quite dark.
Read More
Translated by Google Icon
See original
Find this review helpful?
S***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Thank you as I am happy. Very good price, very good room.
Find this review helpful?
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.6
/10
Reviewed 39 week(s) ago
When I first checked in, the room wasn't sprayed with fragrance, the bathroom wasn't very clean, the curtains were dirty, the floor was dusty, and there weren't enough plugs. However, after I asked for it to be cleaned, the staff was friendly and helpful. Please improve the cleanliness.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Jun 2026
We apologize for any inconvenience you experienced during your stay at the Chrysanthemum Hotel and thank you for your review, which will encourage us to make improvements in the future.
Translated by Google Icon
See original
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The view is so mesmerizing at night. The service is friendly, and it's very close to the airport, so you don't need to walk too far from home if you're in a hurry. Oh, by the way, my favorite is the crispy chicken, isn't it? It's so delicious.
Translated by Google Icon
See original
Find this review helpful?
Y***s
icon-origin-TRAVELOKA
5.3
/10
Reviewed 44 week(s) ago
The cleanliness and water tap in the bathroom is not good, the water doesn't flow
Translated by Google Icon
See original
1 people find it helpful
M***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 76 week(s) ago
dusty room, dirty bathroom, toilet can't be used because it's broken, TV is broken, Wi-Fi can't be used, fortunately the pool is nice, breakfast menu is fried rice and tes, delicious and filling
Translated by Google Icon
See original
3 people find it helpful
L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 80 week(s) ago
friendly and very helpful staff
Translated by Google Icon
See original
Find this review helpful?
A***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 81 week(s) ago
Service like a star hotel
Translated by Google Icon
See original
Find this review helpful?
C***o
icon-origin-TRAVELOKA
6.1
/10
Reviewed 84 week(s) ago
Water in the toilet is blocked, making a noisy sound
Translated by Google Icon
See original
1 people find it helpful
E***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5.3
/10
Reviewed 86 week(s) ago
The worse hotel ever, its so dirty and the air conditioner not working well, even no water heater and so hard to find online taxi here.
Find this review helpful?
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 92 week(s) ago
The place was a bit disappointing as at night the AC in the room would switch off on its own. The lock on the door was broken too. The location of the hotel was also far away from restaurants so we had to drive a long way at night to find food.
Find this review helpful?
W***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 94 week(s) ago
The water in the bathroom is very small and suddenly does not flow for even hot water. When contacting FO just said the water department is not there. So long shower and morning flight.
Translated by Google Icon
See original
1 people find it helpful
Tonny S.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 106 week(s) ago
Staying without towels and soap preparations and so on.
Translated by Google Icon
See original
3 people find it helpful
Y***s
icon-origin-TRAVELOKA
5.4
/10
Reviewed 109 week(s) ago
The hotel is very dirty, the bathroom is dirty, it smells very bad, the water in the closet doesn't work, when you pee you flush it using the shower, I've only ever come across a good hotel like this, it's been 390,000, the most annoying and disappointing experience. A magical hotel in the city of Kupang Baru has never come across a hotel model like this TOBAT
Read More
Translated by Google Icon
See original
2 people find it helpful
J***I
icon-origin-TRAVELOKA
5.0
/10
Reviewed 109 week(s) ago
The AC was broken, the room smelled of cigarettes and it wasn't clean, the room telephone was broken, went down from the 4th floor, called the hotel staff and didn't come for almost an hour.
Translated by Google Icon
See original
Find this review helpful?
E***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 119 week(s) ago
Sangat baik dan menyenangkan serta ramah dalam pelayanan.
1 people find it helpful
Profile Picture
abdulhakim
icon-origin-TRAVELOKA
6.0
/10
Reviewed 139 week(s) ago
3 star hotel in the application but it feels like a jasmine hotel, from the bad mattress it was also scary that someone opened my room key and the room was full of mosquitoes. The breakfast wasn't delicious, in my opinion this hotel doesn't deserve the application. Just to trap other customers, I'm just the victim. I only stayed for 2 days for one day.
Read More
Translated by Google Icon
See original
4 people find it helpful
JOSUA
icon-origin-TRAVELOKA
6.0
/10
Reviewed 140 week(s) ago
The AC is not cold and the mattress is making noises, the kitchen section is lazy and has many excuses when asked for help.
Translated by Google Icon
See original
Find this review helpful?
Arief D.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 140 week(s) ago
The place is right for those who need a room to sleep and go straight to the airport tomorrow because they are taking the first flight.
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40