Swiss-Belresort Dago Heritage

Explore Swiss-Belresort Dago Heritage
8.6
Very Good
From 7,705 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about Swiss-Belresort Dago Heritage
All
Ambiance (202)
Staff Friendliness (191)
Bedroom (183)
Hotel Area (180)
Room Space (179)
Taste (171)
Variety (170)
Bathroom (168)
Family Friendly (167)
Surroundings (161)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Swiss-Belresort Dago Heritage

Number of reviews per page
20
40
Customer reviews
ririn r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
My experience staying here. As soon as I entered, the room smelled nice and was clean. The bathroom was also clean. The food was delicious and not too expensive. Overall, it was a pleasant stay.
Translated by Google Icon
See original
+4
Find this review helpful?
Accommodation's Reply
18 Jun 2026
Dear Ms. Ririn R., Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent stay and greatly appreciate your excellent review of our hotel. We hope to welcome you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day! Sincerely, Gerri Primasitra, General Manager
Translated by Google Icon
See original
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
Had a wonderful stay here. The hotel is well maintained, clean, and has a beautiful atmosphere that feels peaceful and relaxing. It is the perfect place for a staycation or a relaxing getaway in Bandung. I would love to come back again ✨️
Find this review helpful?
Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Thank your choosing Swiss-Belresort Dago Heritage Bandung as your destination. I am happy to hear about your recent stay and really appreciate your lovely words about our hotel. We are looking forward to welcome you back soon. Best Regards, Gerri Primacitra General Manager
Yusuf S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Overall is very good. Staff friendly and comfortable. I hope can be back to Swiss-Belresort Dago. Thank you.
Find this review helpful?
Accommodation's Reply
09 Jun 2026
Dear Mr. Yusuf, Thank you very much for the fantastic review and for taking the time to share it with us. It's really encouraging and we greatly appreciated that. Thank you again and we hope it will not be too long before we have the pleasure of welcoming you back to our hotel. Best Regards, Gerri Primacitra General Manager
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Overall is great, would highly recommend it to both business and leisure travelers and would definitely choose to stay here again in the future.
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Vaued Guest, Thank you very much for the fantastic review and for taking the time to share it with us. It's really encouraging and we greatly appreciated that. Thank you again and we hope it will not be too long before we have the pleasure of welcoming you back to our hotel. Best Regards, Gerri Primacitra General Manager
T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly hospitality, easy and fast check-in and check-out process, comfortable rooms, breakfast with many food choices and overall delicious, clean swimming pool with warm water, and the view around the hotel is quite beautiful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Warm greetings from Swiss-Belresort Dago Heritage Bandung. Thank you for your excellent rating and for taking the time to share your wonderful experience with us. We greatly appreciate your support and compliments on our hotel. I am delighted to know that our guests leave with fond memories and a pleasant experience. We hope to welcome you back on your next visit. Sincerely, Gerri Primasitra, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
A perfect hotel for a staycation, with the best view from its infinity pool. The staff is incredibly friendly, and the breakfast is varied and delicious. The pool has warm water and a stunning view. It's definitely worth checking out if you're in Bandung.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying with us at Swiss-Belresort Dago Heritage Bandung. We are delighted to know that you have found the perfect hotel. We hope to welcome you back again and make your stay a memorable one. Sincerely, Gerri Primasitra, General Manager
Translated by Google Icon
See original
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This hotel is very kids friendly, the service is also very good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your trip to Bandung. We are delighted to hear about your stay and greatly appreciate your excellent review of our hotel. We hope to welcome you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day! Sincerely, Gerri Primasitra, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Second time and always satisfied staying here
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for your wonderful review. We greatly appreciate your positive feedback about our hotel. Thank you again, and we sincerely hope to welcome you back to Swiss-Belresort Dago Heritage Bandung again. Sincerely, Gerri Primasitra, General Manager
Translated by Google Icon
See original
fenny i.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
The food was very mediocre compared to the hotel next door, which was priced at 11/2. The room key suddenly turned red before check-out time. The restaurant staff were less than friendly, especially the female ones. For that price, the room was poorly maintained: the door was scratched, and the sheets were stained. The sofa in the room was worn out.
Read More
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
25 May 2026
Dear Ms. Fenny Ai, Thank you for taking the time to write a review about your stay. We greatly appreciate your trust in choosing our hotel for your stay in Bandung. We apologize for any inconvenience you may have experienced. We have followed up on your feedback with the relevant team and we are working to improve our services to provide a better experience in the future. We hope to welcome you back again and provide you with an even more memorable and enjoyable stay. Sincerely, Gerri Primasitra, General Manager
Translated by Google Icon
See original
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Very nice hotel view, fresh air, very friendly staff, good services, breakfast ok... Thanks, I enjoy my days here. :)
1 people find it helpful
Accommodation's Reply
21 May 2026
Dear Valued Guest, Thank you for the time you take writing to us. We really appreciate your positive comments about our rooms and facilities. However, I will work together with the team, in order to enhance our service so we can serve you better in your next visit. Once again thank you and looking forward to welcome you again in our hotel. Best Regards, Gerri Primacitra General Manager
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Nice, comfortable, warm water swimming pool
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
17 May 2026
Dear valued guest, Thank you for your excellent rating. We greatly appreciate your positive feedback about our hotel. Thank you again, and we sincerely hope to welcome you back to Swiss-Belresort Dago Heritage Bandung again. Sincerely, Gerri Primasitra, General Manager
Translated by Google Icon
See original
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Nice, comfortable, warm water swimming pool.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
17 May 2026
Dear valued guest, Thank you for your excellent rating. We greatly appreciate your positive feedback about our hotel. Thank you again, and we sincerely hope to welcome you back to Swiss-Belresort Dago Heritage Bandung again. Sincerely, Gerri Primasitra, General Manager
Translated by Google Icon
See original
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Nice, comfortable swimming pool with warm water.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Customer, we sincerely thank you for leaving a positive review of our hotel. We deeply appreciate your valuable feedback and look forward to seeing you again at Swiss Valley Resort Dago Heritage Bandung. Thank you. Sincerely, Jerry Primasitra, General Manager.
Translated by Google Icon
See original
H***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It was wonderful, too bad I didn't stay for long there, I will definitely come back to this hotel next time.
2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Swiss-Belresort Dago Heritage Bandung. Thank you for your wonderful rating and for taking the time to share your positive experience with us. We highly appreciate your kind words and support toward our hotel. It is always a pleasure to know that our guests leave with beautiful memories and satisfying experiences. We truly hope to have the opportunity to welcome you back again soon. Best regards, Gerri Primacitra General Manager
g***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Really enjoyed staying here. All the service was great. I'll definitely stay here again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 May 2026
Dear Valued Guest, Thank you for staying at Swiss-Belresort Dago Heritage Bandung and for sharing your wonderful review. We are delighted to know that you enjoyed your stay at our hotel. Your satisfaction is our greatest joy. We sincerely hope to welcome you back for another meaningful stay in the future. Sincerely, Gerri Primasitra, General Manager
Translated by Google Icon
See original
R***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
This hotel has a good view, nice ambiance, friendly staff. But my concern is, when we visit the pool area during the afternoon, I was surprised guests from outside can enjoy the facilities of the hotel and they only need to buy the package. From my side, yes, the hotel is looking for more revenue, and I really agree with that, but it's a long weekend, maybe in another day or during the weekday and put in a period of time (I think some guests need privacy). The second thing is the room is too noisy, motorcycles and cars are very clear to hear from our room. Breakfast has a good variety of the menu and selection but to be honest with you, the taste is normal, not something amazing or you need to have something signature when the guest comes to your restaurant. Why? If looking at the price during the long weekend, it is quite expensive. Your staff is very friendly and very responsive. Thank you
Read More
2 people find it helpful
Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you very much for your excellent rating and kind feedback regarding your recent stay at Swiss-Belresort Dago Heritage Bandung. We are truly delighted to know that you had an enjoyable experience with us. Your positive review means a lot to our team and motivates us to continue providing exceptional hospitality and service. We sincerely look forward to welcoming you back again in the near future. Warm regards, Gerri Primacitra General Manager
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
A very pleasant hotel, the check-in process was fast and easy, all the staff were friendly and helpful. The room was quite spacious, clean, had Netflix, and a bathtub with a beautiful view. The swimming pool water was warm enough for the kids to be safe from the cold. My birthday cake request was immediately fulfilled and it was free too... Thank you Swiss Bell Resort Dago..🥰
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 May 2026
Dear Valued Guest, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent stay and greatly appreciate your excellent review of our hotel. We hope to welcome you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day! Sincerely, Gerri Primasitra, General Manager
Translated by Google Icon
See original
D***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable, clean, with a great view from the room. The room is spacious, and the breakfast is delicious.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
12 May 2026
Dear Valued Guest, Thank you so much for your excellent rating and positive feedback regarding your stay at Swiss-Belresort Dago Heritage Bandung. We are delighted that you enjoyed your stay with us. Your positive feedback means a great deal to our entire team and motivates us to continue striving for the best service and hospitality. We sincerely hope to welcome you back again soon. Sincerely, Gerri Primasitra, General Manager
Translated by Google Icon
See original
l***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Overall okay, plus there is a clean hotel mosque 👍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 May 2026
Dear Valued Guest, Thank you for staying at Swiss-Belresort Dago Heritage Bandung and for sharing your wonderful review. We are delighted to know that you enjoyed your stay at our hotel. Your satisfaction is our greatest joy. We sincerely hope to welcome you back for another meaningful stay in the future. Sincerely, Gerri Primasitra, General Manager
Translated by Google Icon
See original
N***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything was really good while staying here, but unfortunately when there was an event at the heritage music store and the karaoke was really loud until 10pm.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
12 May 2026
Dear Valued Guest, Warm greetings from Swiss-Belresort Dago Heritage Bandung. Thank you for taking the time to write a positive review about your stay at our hotel. We appreciate your encouragement and compliments. We are delighted to know that our guests had a memorable and impressive experience during their stay. Your review motivates our team to continue striving to provide the best service. We hope to welcome you back on your next visit to Bandung. Sincerely, Gerri Primasitra, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40