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Overall Ratings & Reviews Neo+ Waru Sidoarjo by ASTON

Explore Neo+ Waru Sidoarjo by ASTON

Traveloka (4,477)

8.4

Very Good

From 4,477 reviews

Provided by travellers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Neo+ Waru Sidoarjo by ASTON

All

Staff Friendliness (82)

Bedroom (80)

Ambiance (73)

Room Space (72)

Bathroom (66)

Accessibility (61)

Hotel Area (60)

Check-in/out Time (59)

Taste (51)

Distance to City Center (47)

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Traveller Reviews Neo+ Waru Sidoarjo by ASTON

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Customer reviews

Idah R.

Transit

9.7

/10

Reviewed 3 day(s) ago

The hotel staff service is very good, the breakfast menu is very varied and delicious... definitely recommended.

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F***a

8.5

/10

Reviewed 4 day(s) ago

Fun and good service

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Accommodation's Reply

28 Jul 2025

Thank you for staying at Hotel Neo+ Waru and sharing your experience with us, our staff will be happy to welcome you back to our hotel.

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J***s

10.0

/10

Reviewed 7 day(s) ago

Very good, thank you, Neo. Keep the good service for the future.

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Accommodation's Reply

28 Jul 2025

Thank you for staying with us and leave a wondurful comment for us. Waiting to welcoming back at Neo+ Waru Sidoarjo in the feature.

R***o

Transit

9.4

/10

Reviewed 1 week(s) ago

Everything is good and quite satisfying.. but it needs to be improved further.. especially the facilities in the bathroom (shower)..

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Accommodation's Reply

28 Jul 2025

Thank you for staying at Hotel Neo+ Waru and sharing your experience with us. Your feedback is crucial for our continued service. We look forward to welcoming you back to our hotel.

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R***i

10.0

/10

Reviewed 1 week(s) ago

OK, improve the quality again

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Accommodation's Reply

28 Jul 2025

Thank you for staying at Hotel Neo+ Waru and sharing your experience with us. Your feedback is invaluable to us as we strive to provide the best possible service. We look forward to welcoming you back to our hotel.

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Guest

Staycation

10.0

/10

Reviewed 2 week(s) ago

Quiet atmosphere suitable for working, located in a strategic location.

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Accommodation's Reply

28 Jul 2025

Thank you for your review, we look forward to your next visit to our hotel.

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J***s

Business

10.0

/10

Reviewed 2 week(s) ago

Very good, nice, clean, and comfort.

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Accommodation's Reply

28 Jul 2025

Thank you for staying with us, we will waiting for your next visit at Neo+ Waru Sidoarjo.

Muhammad S.

10.0

/10

Reviewed 3 week(s) ago

Overall good hospitality in Sidoarjo.

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Accommodation's Reply

28 Jul 2025

Thank you for staying with us, we will waiting for your next visit at Neo+ Waru Sidoarjo.

Hendri P.

Business

10.0

/10

Reviewed 3 week(s) ago

Recommended. Friendly hotel staff and crew. Cleanliness is good. Comfortable to stay in.

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Accommodation's Reply

17 Jul 2025

Thank you for staying at Hotel Neo+ Waru and sharing your experience with us. We look forward to welcoming you back to our hotel in the future.

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Nurul L.

Staycation

9.4

/10

Reviewed 3 week(s) ago

Near the Waru toll road and Unimas Mall, there's also an Excelso on the hotel grounds, so you can grab a coffee. Check-in was also quick.

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Accommodation's Reply

14 Jul 2025

Thank you for staying at Hotel Neo+ Waru Sidoarjo and sharing your experience with us, we look forward to welcoming you back to our hotel.

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Noor M. W. S.

Transit

8.8

/10

Reviewed 3 week(s) ago

Friendly staff, fast check in, check out, varied food, clean rooms, hot water works well.

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Accommodation's Reply

14 Jul 2025

Thank you for staying at Hotel Neo+ Waru Sidoarjo and sharing your experience with us, we look forward to welcoming you back to our hotel.

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Wawan K.

Business

9.4

/10

Reviewed 3 week(s) ago

The location is very close to the airport

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Accommodation's Reply

14 Jul 2025

Thank you for staying at Hotel Neo+ Waru Sidoarjo and sharing your experience with us, we look forward to welcoming you back to our hotel.

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M***a

10.0

/10

Reviewed 4 week(s) ago

Comfortable hotel, not too far from the airport, the hotel staff are all friendly, the service is also fast and very helpful, the food has many variants and all are delicious. This is highly recommended because it is comfortable and easy to access. The rooms are clean and comfortable. The view is also interesting especially at sunset🌅🌆

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Accommodation's Reply

10 Jul 2025

Thank you for staying at Hotel Neo+ Waru and sharing your experience with us. Our staff will be happy to welcome you back to our hotel.

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y***h

8.2

/10

Reviewed 4 week(s) ago

Nice location, service better, near from airport.

1 people find it helpful

Elis T.

Leisure

6.1

/10

Reviewed 4 week(s) ago

It really needs renovation, the most important thing is to pay attention to the shower, please... it looks like a nice guesthouse.

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Accommodation's Reply

10 Jul 2025

Thank you for choosing Hotel Neo+ Waru and sharing your experience. We apologize if our service and facilities did not meet your expectations. We remain committed to improving our service going forward. Your feedback is a priority for us and our team, as we strive to provide the best possible service. We hope you will return to our hotel in the future.

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Endi s.

Staycation

9.7

/10

Reviewed 4 week(s) ago

Clean, close to city center and terminal

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Accommodation's Reply

03 Jul 2025

Thank you for staying at Neo+ Waru Hotel and sharing your experience with us, we look forward to your next visit to our hotel.

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Jubleam H. S.

10.0

/10

Reviewed 4 week(s) ago

The staff is friendly and serves patiently.

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Accommodation's Reply

10 Jul 2025

Thank you for staying at the Neo+ Waru hotel, we look forward to welcoming you back to our hotel.

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Yeffriansjah S.

Transit

10.0

/10

Reviewed 4 week(s) ago

Clean room, AC ok, shower ok, food ok, new hotel

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Accommodation's Reply

10 Jul 2025

Thank you for staying at the Neo+ Waru hotel, we look forward to welcoming you back to our hotel.

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Yahya W. N. A.

Transit

8.7

/10

Reviewed 5 week(s) ago

Convenient for transit, close to Purabaya terminal.

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Accommodation's Reply

03 Jul 2025

Thank you for staying at Neo+ Waru Hotel and sharing your experience with us, we look forward to your next visit to our hotel.

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E***a

Transit

9.1

/10

Reviewed 5 week(s) ago

Strategic location near Surabaya airport and terminal, the hotel is clean and comfortable.

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Accommodation's Reply

01 Jul 2025

Thank you for choosing Hotel Neo+ Waru as your accommodation, we are glad you are willing to share your experience with us. Our staff will be happy to welcome you back to our hotel.

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