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Overall Ratings & Reviews Paya Bunga Hotel Terengganu

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Traveloka (396)

Other sources (148)

8.5

Very Good

From 396 reviews

Provided by travellers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.8

Service and Facilites

8.5

People often mention about Paya Bunga Hotel Terengganu

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Distance to City Center (7)

Surroundings (5)

Accessibility (5)

Room Space (4)

Bedroom (4)

Variety (4)

Check-in/out Time (3)

Ambiance (3)

Bathroom (3)

Taste (3)

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Traveller Reviews Paya Bunga Hotel Terengganu

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Customer reviews

A***t

Staycation

9.4

/10

Reviewed 4 week(s) ago

It would be great if the machine to validate the parking ticket located at the parking level. Great sea view

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Accommodation's Reply

07 Sep 2025

Thank you for your feedback and we will further improve the quality of our services. We are looking forward to welcome you back to Paya Bunga Hotel Terengganu.

S***i

Staycation

9.0

/10

Reviewed 17 week(s) ago

Me and two kids are happy here. The location is superb, walking distance to LFS. It's just that when we arrived, we had to wait almost 1 hour to check in because the room wasn't ready.

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Accommodation's Reply

10 Jun 2025

Alhamdulillah ... Thank you for being willing to be with Paya Bunga Hotel. Insyaallah, we will further improve the quality of our services.

Khuzaima

Leisure

6.8

/10

Reviewed 19 week(s) ago

Were charged rm81 for parking for 1 night cause forget to verify touch n go at receptionist. Try to get refund from hotel, but nothing they can do to refund. The parking at level 6, not recommended for lowered car like alphard/velfire. Normal lowered ya. Front bumper skirting scratched the ground many times. Lobby so smelly, maybe smell from the nearest toilet. But location is good, near to the store, emart and 7e.

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Accommodation's Reply

27 May 2025

Thank you for being willing to be with Paya Bunga Hotel. Insyaallah, we will further improve the quality of our services.

M***D

Staycation

8.9

/10

Reviewed 38 week(s) ago

Traveloka's advertisement is a bit misleading. However, the hotel agreed to change the room. However, this time the room given was a bit smelly in the bathroom/toilet. I can say that I am a regular customer and this is the 1st time I have experienced this.

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Accommodation's Reply

10 Jan 2025

Dear, First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies that you had an inconvenience experience in our hotel. Kindly be advised that our team is strive to improve the quality of our services. We hope your next stay at Paya Bunga Hotel Terengganu will be a pleasant journey and looking forward to welcoming you back again.

Mohd Z. H.

9.7

/10

Reviewed 40 week(s) ago

All the best Large and comfortable room Reasonable price Spacious and comfortable pool Good counter and staff service Will repeat again

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Accommodation's Reply

28 Dec 2024

Greetings from Paya Bunga Hotel Terengganu!!! Thank you for patronizing Paya Bunga Hotel Terengganu and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. We’d be happy to serve you again with the same awesomeness next time you visit Paya Bunga Hotel Terengganu.

Mahadhir B. M.

Leisure

9.3

/10

Reviewed 42 week(s) ago

Overall very good but got experienced our dedicated parking was stolen with somebody after come back from dinners, the hotel security or responsible person must always vigilant because that parking was additional paid.

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Accommodation's Reply

16 Dec 2024

Dear Mahadhir B. M., First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies that you had an inconvenience experience in our hotel. Kindly be advised that our team is working on the case and will follow up accordingly . We hope your next stay at Paya Bunga Hotel Terengganu will be a pleasant journey and looking forward to welcoming you back again.

S***I

9.4

/10

Reviewed 61 week(s) ago

Even though we request for non-smoking room, the air still got the smell. It is a bit unconvenient. Our room located on high floor. We can enjoy city scenery and drawbridge Terengganu light illumination.

1 people find it helpful

Accommodation's Reply

03 Aug 2024

Dear Sir/Madam, First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies that you had an inconvenience experience in our hotel. Kindly be advised that our team is working on the case and will follow up accordingly . We hope your next stay at Paya Bunga Hotel Terengganu will be a pleasant journey and looking forward to welcoming you back again.

O***g

Business

8.2

/10

Reviewed 63 week(s) ago

Good maintained hotel! Hotel also strategic located.

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Accommodation's Reply

30 Jul 2024

Alhamdulillah ...Thank you for your feedback and looking forward to welcoming you back to Paya Bunga Hotel Terengganu. We hope that you would like to come and stay with us again.

Herda W.

10.0

/10

Reviewed 67 week(s) ago

White laksa is delicious Meroh laksa is delicious....all tganu signature dish for breakfast...delicious!! the best

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Accommodation's Reply

29 Jun 2024

Dear Herda, Greetings from Paya Bunga Hotel Terengganu!!! Thank you for patronizing Paya Bunga Hotel Terengganu and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. We’d be happy to serve you again with the same awesomeness next time you visit Paya Bunga Hotel Terengganu.

NORUHAIDA B. G.

9.7

/10

Reviewed 94 week(s) ago

Every time I go to Kuala Terengganu, I like to stay here

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Accommodation's Reply

15 Dec 2023

Alhamdulillah ...Thank you for your feedback and looking forward to welcoming you back to Paya Bunga Hotel Terengganu. We hope that you would like to come and stay with us again.

Norliana B. I.

9.4

/10

Reviewed 100 week(s) ago

Staff are so friendly. Room are OK-OK. I just want to comment on two things: 1. The broken window lock was not replaced prior to customer check-in. 2. Schedule for food order for room service was changed to by 10.30 pm only. However, it was not updated in the menu list provided in the room.

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Accommodation's Reply

04 Nov 2023

Thank you for your feedback and concern. We will further improve our services as mention above. We are looking forward to welcoming you back at Paya Bunga Hotel Terengganu.

MLNHBH

10.0

/10

Reviewed 109 week(s) ago

Lokasi yang strategic tengah Bandar. Pemandangan yang cantik dan boleh lihat drawbridge dari bilik. Berdekatan dengan shopping mall. Parking mudah. Breakfast sedap. Terbaik

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Accommodation's Reply

09 Sep 2023

Dear Mohd Lukman, Greetings from Paya Bunga Hotel Terengganu!!! Thank you for patronizing Paya Bunga Hotel Terengganu and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. We’d be happy to serve you again with the same awesomeness next time you visit Paya Bunga Hotel Terengganu.

Nurul h. a. b. y.

9.7

/10

Reviewed 109 week(s) ago

Nice location, polite and friendly staff.

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Accommodation's Reply

09 Sep 2023

Dear Nurul Hafizah, Greetings from Paya Bunga Hotel Terengganu!!! Thank you for patronizing Paya Bunga Hotel Terengganu and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. We’d be happy to serve you again with the same awesomeness next time you visit Paya Bunga Hotel Terengganu.

NOR A. A. R.

9.7

/10

Reviewed 116 week(s) ago

Terbaik, hotel yang sangat bagus. Makanan sedap. Bilik cantik.

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Accommodation's Reply

21 Jul 2023

Dear NOR AIZAL AKMAL ROHAIZAD. Greetings from Paya Bunga Hotel Terengganu!!! Thank you for patronizing Paya Bunga Hotel Terengganu and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit.We’d be happy to serve you again with the same awesomeness next time you visit Paya Bunga Hotel Terengganu.

linda a. r.

9.7

/10

Reviewed 116 week(s) ago

Paya Bunga Hotel is the best Hotel to stay with your family especially if you have kids. The hotel staffs are friendly, and the location of the hotel is very to close attractive places. Awesome for vacation 😊. Sure to come again 😂.

1 people find it helpful

Accommodation's Reply

18 Jul 2023

Dear nur haslindawaty abd rashid, Greetings from Paya Bunga Hotel Terengganu!!! Thank you for patronizing Paya Bunga Hotel Terengganu and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit.We’d be happy to serve you again with the same awesomeness next time you visit Paya Bunga Hotel Terengganu.

linda a. r.

9.4

/10

Reviewed 117 week(s) ago

Very satisfied. The price offered on Traveloka is worth it.

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Accommodation's Reply

12 Jul 2023

Alhamdulillah ...Thank you for your feedback and looking forward to welcoming you back to Paya Bunga Hotel Terengganu. We hope that you would like to come and stay with us again.

9.7

/10

Reviewed 124 week(s) ago

It was a very nice hotel, with warmth and polite staff. Suggest to improve and keep on having local dishes cause I really miss Terengganu dishes:).

2 people find it helpful

Accommodation's Reply

13 Jun 2023

Dear Noor Azura Jamaluddin, Greetings from Paya Bunga Hotel Terengganu!!! Thank you for patronizing Paya Bunga Hotel Terengganu and taking time out to share your experience on this social platform. Your observations and suggestions are very much appreciated. Kindly be advised that our team is strive to improve the quality of our services. We hope your next stay at Paya Bunga Hotel Terengganu will be a pleasant journey and looking forward to welcoming you back again. Thank you for making us aware of the issue. Insyaallah, we will further improve the facilities and quality of our services.

umizarina b. m.

9.7

/10

Reviewed 126 week(s) ago

Hotel terbaik...bilik luas & bersih

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Accommodation's Reply

05 Jul 2025

Alhamdulillah ...Thank you for your feedback and looking forward to welcome you back to Paya Bunga Hotel Terengganu. We hope that you would like to come and stay with us again.

Zaietun H.

9.7

/10

Reviewed 133 week(s) ago

Very satisfying, my 5 stars.

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1 people find it helpful

Accommodation's Reply

05 Jul 2025

Alhamdulillah ...Thank you for your feedback and looking forward to welcome you back to Paya Bunga Hotel Terengganu. We hope that you would like to come and stay with us again.

Nur A. S. B. M. N.

9.1

/10

Reviewed 133 week(s) ago

My go to hotel in Kuala Terengganu. Good service from the staffs and the room is clean.

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Accommodation's Reply

05 Jul 2025

Alhamdulillah ...Thank you for your feedback and looking forward to welcome you back to Paya Bunga Hotel Terengganu. We hope that you would like to come and stay with us again.

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