8.4
Very Good
From 2,060 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about Luminor Hotel Kota Jakarta By WH
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Ambiance (38)
Staff Friendliness (37)
Bedroom (37)
Variety (33)
Room Space (32)
Surroundings (31)
Distance to City Center (30)
Taste (30)
Bathroom (29)
Hotel Area (29)
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Traveller Reviews Luminor Hotel Kota Jakarta By WH

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40
Customer reviews
S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable rooms, friendly staff, varied and delicious food... Close to the shopping center, around the hotel there are many delicious places to eat and many sell durian.
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, We are delighted to learn that you had a pleasant stay at Luminor Hotel Kota. We are committed to continuously improving our services to provide the best possible experience for every guest. We look forward to welcoming you back soon. Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota.
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L***a
icon-Staycation
Staycation
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9.7
/10
Reviewed 2 week(s) ago
The staff were very friendly and quick when we wanted to change rooms because we felt the AC wasn't cool enough. Thank you all.
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for your review and feedback. We understand that there are areas for improvement and will address these with the team immediately. We hope your next visit will be a more memorable and enjoyable experience. Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota.
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Andri
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The food was quite tasty, and the room was clean, with only a lingering cigarette odor. We hope to maintain and even improve the quality of service and cleanliness.
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Accommodation's Reply
16 Jul 2025
Dear Mr. Andri R, Thank you for sharing your experience with us. We understand there are several aspects we can still improve, particularly regarding the in-room treatment. We will work with the team to use your feedback as a basis for further improving our service. Sincerely, Abdun Natsir, General Manager – Luminor Hotel Kota
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G***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly staff service, clean and comfortable rooms, delicious food.
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you very much for your positive review! We are delighted to learn that you enjoyed your stay at Luminor Hotel Kota. Your review inspires our entire team to continue providing the best service to all our guests. We look forward to welcoming you back. Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota.
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N***i
icon-Staycation
Staycation
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8.5
/10
Reviewed 3 week(s) ago
Check-in was fast and there was a welcome cake for the room type I booked, thank you.
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Guest satisfaction is our top priority, and knowing that you are satisfied with our facilities and services is a great honor for our team. We hope to continue to be your choice when you visit Jakarta. Sincerely, Abdun Natsir, General Manager – Luminor Hotel Kota.
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H***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is very strategic because there are many sellers, so you don't need to worry about finding food, the service is also on time check in & check out according to SOP. Then in terms of breakfast also variations, the taste is quite good too .. Next will come back here .. Thanks.
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Accommodation's Reply
14 Jul 2025
Warm greetings, Sir/Madam. Thank you for sharing your wonderful stay. We are honored to have been a part of your memorable stay in Jakarta. We look forward to welcoming you back soon. Best regards, Abdun Natsir. General Manager – Luminor Hotel Kota
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Andi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very friendly. Very comfortable. Easy access.
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Accommodation's Reply
14 Jul 2025
Dear Mr. Andi S, We are delighted to learn that you had a pleasant stay at Luminor Hotel Kota. We are committed to continuously improving our services to provide the best possible experience for every guest. We look forward to welcoming you back soon. Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota
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S***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very good, clean, good food and the hotel is okay.
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for your positive review. We truly appreciate your support and trust. We will continue to innovate and maintain high standards to create a memorable stay. Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota
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Lia M.
icon-Staycation
Staycation
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10.0
/10
Reviewed 7 week(s) ago
good everything here, the service is really good
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Accommodation's Reply
14 Jul 2025
Dear Ms. Lia M, Thank you for your positive review. We truly appreciate your support and trust. We will continue to innovate and maintain high standards to create a memorable stay. Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
lots of delicious food in front of the hotel: there is durian, there are delicious pukis cakes just walking distance... friendly staff, varied breakfast, comfortable and clean toilets. Minuses: Smelly towels, even though they have been replaced, they still smell the same... should have used perfume.
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for sharing your experience with us. We understand there are several areas where we can improve. We will work with the team to use your feedback as a basis for further improving our service. Sincerely, Abdun Natsir, General Manager – Luminor Hotel Kota
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RIDWAN K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Very impressive service.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr. Ridwan, Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at Luminor Hotel Kota. Your review inspires our entire team to continue providing the best service to all our guests. We look forward to welcoming you back. Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota
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Ike D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
ok because it is in the city center, close to Loka Sari and Mabes
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Ms. Ike D, Guest satisfaction is our top priority, and knowing that you are satisfied with our facilities and services is a great honor for our team. We hope to continue to be your choice when you visit Jakarta. Sincerely, Abdun Natsir, General Manager – Luminor Hotel Kota
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Chairudin N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
friendly staff and satisfactory service
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Accommodation's Reply
14 Jul 2025
Dear Mr. Chairudin N, We are very grateful for your trust and positive review. We will continue to maintain the warmth and quality of our service to always be your favorite place to stay. We look forward to welcoming you back to Luminor Hotel Kota. Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota.
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Faisal R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Hotel Luminor is highly recommended.
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Accommodation's Reply
14 Jul 2025
Dear Mr. Faisal R, Thank you for your excellent rating. We pride ourselves on providing a service that leaves a lasting impression on you. We look forward to welcoming you back to Luminor Hotel Kota! Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota
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S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 18 week(s) ago
The AC is hot, it seems broken. It should be checked first.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for choosing Luminor Hotel Kota. We apologize for the less than satisfactory experience you had. We assure you that our team will conduct a thorough evaluation to improve our service in the future. Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota
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hairul m.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
It's really cool, I really like it, but the price is quite expensive.
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Accommodation's Reply
14 Jul 2025
Dear Mr. Hairul M, Thank you for staying at Luminor Hotel Kota and sharing your experience. We are delighted to have served you, and we will use your review as a valuable resource for our overall improvement. Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota
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R***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Strategic and comfortable place to stay
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you very much for your positive review! We are delighted to know that you enjoyed your stay at Luminor Hotel Kota. Your review inspires our entire team to continue providing the best service to all our guests. We look forward to welcoming you back. Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota
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R***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Good, lots of culinary options around.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for sharing your wonderful stay. We are honored to have been a part of your memorable stay in Jakarta. We look forward to welcoming you back soon. Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota
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Ambar
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Nice, the hotel is clean... thank you for the service.
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Accommodation's Reply
14 Jul 2025
Dear Mr./Ms. Ambar, We are delighted to learn that you had a pleasant stay at Luminor Hotel Kota. We are committed to continuously improving our services to provide the best experience for every guest. We look forward to welcoming you back soon. Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota.
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J***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Check in time was fast, breakfast menu was quite extensive and varied.
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for your excellent rating. We pride ourselves on providing a service that leaves a lasting impression on you. We look forward to welcoming you back to Luminor Hotel Kota! Best regards, Abdun Natsir, General Manager – Luminor Hotel Kota
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Number of reviews per page
20
40