People often mention about Hotel Bukit Serelo Lahat
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Distance to City Center (7)
Ambiance (7)
Accessibility (6)
Room Space (6)
Bathroom (6)
Surroundings (5)
Staff Friendliness (4)
In-room Dining (4)
Family Friendly (3)
Wifi (3)
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Traveller Reviews Hotel Bukit Serelo Lahat
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Customer reviews
SD
Sherli D. P.
Transit
9.7
/10
Reviewed 5 week(s) ago
The room is clean and comfortable for transit rest.
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Verified Traveler
Business
8.5
/10
Reviewed 22 week(s) ago
The staff are friendly and very helpful, the Wi-Fi quality has been improved making it easier to work, the rooms and bathrooms are still well maintained.
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didit p.
Staycation
8.5
/10
Reviewed 28 week(s) ago
The staff is friendly, the rooms are quite good, cleanliness could be improved and the AC needs rejuvenation.
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dp
didit p.
8.5
/10
Reviewed 28 week(s) ago
The staff is friendly, the rooms are quite good, cleanliness could be improved and the AC needs rejuvenation.
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Adelince P.
Business
10.0
/10
Reviewed 46 week(s) ago
Ok, comfortable, neat, good ambience
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1 people find it helpful
s***i
Business
8.5
/10
Reviewed 62 week(s) ago
Recommended for a break. The rooms are comfortable, breakfast is included, and there's a swimming pool.
The hotel room itself has a very classic feel.
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2 people find it helpful
Ayu S.
8.8
/10
Reviewed 71 week(s) ago
in room 313 the water is not flowing fast, it is not comfortable for defecating and bathing.
even though I have reported it to the officer, there is still no change
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1 people find it helpful
J***r
Transit
8.4
/10
Reviewed 72 week(s) ago
The service is very good, the food is delicious. There is a swimming pool, but the toilet needs a lot of attention. But other than that, this hotel is really worth it, the best hotel.
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2 people find it helpful
RS
Reska S. D.
Transit
6.2
/10
Reviewed 91 week(s) ago
Hotel is not well maintained. Not clean.
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3 people find it helpful
Ys
Yunita s.
Staycation
9.4
/10
Reviewed 92 week(s) ago
Overall I always like staying here. Because I have been to Lahat several times and always stay here. The hotel staff is also very nice and friendly, there is also a swimming pool that is very clean.
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A
Apriansya
Business
9.1
/10
Reviewed 93 week(s) ago
Overall good, just the facilities need to be updated
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1 people find it helpful
A***w
Business
8.6
/10
Reviewed 94 week(s) ago
The bathroom door could not be locked, the hotel wifi also often had errors and often could not be used.
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1 people find it helpful
Astrid R.
8.8
/10
Reviewed 104 week(s) ago
Friendly staff. Water needs to be given more attention, not strong enough and clean. Very strategic location close to the market especially at night.
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2 people find it helpful
y***i
Leisure
6.9
/10
Reviewed 120 week(s) ago
All facilities are okay but look more at the cleanliness of the room. The swimming pool is okay, but busy with visitors from outside.
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1 people find it helpful
M***d
Business
10.0
/10
Reviewed 122 week(s) ago
Very happy and very satisfied, Boss.
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1 people find it helpful
Fitrah G.
Transit
5.9
/10
Reviewed 123 week(s) ago
Musty pillows, no amenities, dirty bathroom walls, shabby towels, air conditioning not cold, no mineral water.
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zulzan m.
8.4
/10
Reviewed 130 week(s) ago
Kamar double deluxe. Mohon kebersihan kamarnya di jaga. Banyak kotoran cicak. Lapor house kiping untuk bersihin.
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Accommodation's Reply
16 Apr 2024
Thank you for the complaint and input. We apologize for any inconvenience while using our facilities.
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JH
Joseph H. D. A.
6.1
/10
Reviewed 141 week(s) ago
Hotel tua, tidak ada air panas untuk mandi. Tidak ada lift. Terlalu mahal dibandingkan fasilitasnya. Sarapan lumayan. Pintu kamar tidak ada kunci tambahan. Masih pakai TV tabung dengan channel terbatas. Kalau hanya untuk tidur boleh lah, tapi rugi karena mahal.
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Accommodation's Reply
19 Feb 2024
Thank you for your input, sir, but I'm sorry, the type you took doesn't have hot water facilities. Once again, thank you very much sir for the advice.
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okta
6.0
/10
Reviewed 144 week(s) ago
The extra mattress is expensive, the mattress is very thin like cloth.
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WR
Wahyudi R.
8.5
/10
Reviewed 146 week(s) ago
Great location, lots of snacks outside. The cleanliness of the rooms and bathrooms is quite good. Only there is no hot water in the room. Bathe.