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Traveller Reviews GM Inn Smart Hotel
Number of reviews per page
20
20
40
40
Customer reviews
MR
Mariana R.
Transit
10.0
/10
Reviewed 3 week(s) ago
Comfortable hotel, clean family room, although the breakfast is super simple
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D***a
Leisure
6.9
/10
Reviewed 6 week(s) ago
It was pitch dark upon arrival, and the air conditioning was stifling, the room was cramped, and the lighting was dim. The staff were friendly. The small size of the room and the lighting, as well as the lack of variety in the food, could be improved.
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FD
Fandi D.
9.4
/10
Reviewed 11 week(s) ago
Overall, the location is strategic and the service is good. It's great.
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Accommodation's Reply
13 Jun 2026
Hello Mr. Fandi Dee, Thank you so much for choosing to stay with us and for taking the time to write such a wonderful review. We are very proud to know that our excellent location and the service of our staff contributed to your comfortable stay. Your satisfaction is our top priority. We hope our hotel will always be your first choice when you return to this area. See you next time! Sincerely, The Management, GM Inn
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r***a
Business
8.5
/10
Reviewed 58 week(s) ago
The hotel staff is quite friendly and informative.
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Accommodation's Reply
25 Jul 2025
Dear valued guest, Warm greetings from gm inn Hotel Pemalang. Thank you for your review of our hotel. We also thank you for choosing our hotel as your accommodation. We will always strive to provide the best service to each of our customers. We look forward to welcoming you back. Thank you. Best regards, Moy Widi, Hotel Manager
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SS
Siti S.
10.0
/10
Reviewed 62 week(s) ago
The service is very good, the rooms are clean, and the location is strategic.
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Accommodation's Reply
26 Jun 2025
Dear valued guest, Warm greetings from gm inn Hotel Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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B***o
10.0
/10
Reviewed 70 week(s) ago
Very comfortable and friendly to the staff
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Accommodation's Reply
18 Apr 2025
Dear valued guest, Warm greetings from gm inn Hotel Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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A***s
Staycation
9.4
/10
Reviewed 72 week(s) ago
everything is good, only breakfast is lacking..
breakfast at 7.30 there is only a little food left, want to eat it is not good with other visitors because there is only a little left,
waiting for the refill is long.. finally just eat what is there..
suggestion for breakfast is more varied like megana, or soto maybe hihihi not just chicken
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Accommodation's Reply
07 Apr 2025
Dear valued Guest, Warm greetings from Hotel gm inn Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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ro
riesa o.
9.1
/10
Reviewed 81 week(s) ago
Thank you GM in, we got a free size up because my parents couldn't climb stairs so we got it on the 1st floor.
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Accommodation's Reply
05 Feb 2025
Dear valued guest, Warm greetings from gm inn Hotel Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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M***a
Business
6.3
/10
Reviewed 96 week(s) ago
The room's AC is leaking. The room's AC is not cold.
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Accommodation's Reply
12 Nov 2024
Dear Valued guest, Warm greetings from gm inn smart Hotel Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We apologize for the inconvenience at our Hotel, your input will be used as an evaluation for the future to be better in improving our services. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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G***a
8.8
/10
Reviewed 116 week(s) ago
Very affordable and convenient. Close to comal bus agency
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Accommodation's Reply
01 Jun 2024
Dear Valued guest, Warm greetings from GM Inn Smart Hotel Pemalang. Thank you for providing a review of our hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank You. Greetings, Moy Widi. Y. Hotel Manager.
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PP
Pipin P.
9.7
/10
Reviewed 121 week(s) ago
Recommended to stay overnight if you go back to the village. Thanks.
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Accommodation's Reply
25 Apr 2024
Dear Valued guest, Warm greetings from GM Inn Smart Hotel Pemalang. Thank you for providing a review of our hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank you, Greetings, Moy Widi. Hotel Manager.
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M syahlan K.
Transit
10.0
/10
Reviewed 123 week(s) ago
Good service, nice place, comfortable, thank you.
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Accommodation's Reply
18 Apr 2024
Dear Valued guest ,
Warm greetings from GM Inn smart Hotel Pemalang...
Thank you for commenting on our hotel.
And we also thank you for choosing our hotel as your travel accommodation.
We will always try to provide the best service to each of our customers. We are waiting for his return.
Thank You,
Greetings,
Moy Widi
Hotel Manager
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K***i
9.1
/10
Reviewed 123 week(s) ago
Wifi tidak bisa diakses dan tv.
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Accommodation's Reply
18 Apr 2024
Dear Valued guest ,
Warm greetings from GM Inn smart Hotel Pemalang...
Thank you for commenting on our hotel.
And we also thank you for choosing our hotel as your travel accommodation.
We will always try to provide the best service to each of our customers. We are waiting for his return.
Thank You,
Greetings,
Moy Widi
Hotel Manager
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EJ
Eni J.
8.5
/10
Reviewed 123 week(s) ago
Maaf kalo bisa depan kamar mandi ada alas kaki juga sikat pasta gigi trus sandal. Yang lain-lain Uda oke banget.
1 people find it helpful
Accommodation's Reply
18 Apr 2024
Dear Valued guest ,
Warm greetings from GM Inn smart Hotel Pemalang...
Thank you for commenting on our hotel.
And we also thank you for choosing our hotel as your travel accommodation.
We will always try to provide the best service to each of our customers. We are waiting for his return.
Thank You,
Greetings,
Moy Widi
Hotel Manager
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T***i
Staycation
10.0
/10
Reviewed 123 week(s) ago
Bersih. Wangi. Suka. Thank you for all staff.
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Accommodation's Reply
18 Apr 2024
Dear Valued guest ,
Warm greetings from GM Inn smart Hotel Pemalang...
Thank you for commenting on our hotel.
And we also thank you for choosing our hotel as your travel accommodation.
We will always try to provide the best service to each of our customers. We are waiting for his return.
Thank You,
Greetings,
Moy Widi
Hotel Manager
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T***i
Staycation
10.0
/10
Reviewed 123 week(s) ago
Pelayanan-nya dari staff FO sama HK ok. HK 24 jam rapih. Overall ok. Next time ke sini lagi kayaknya kalau mampir.
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Accommodation's Reply
18 Apr 2024
Dear Valued guest ,
Warm greetings from GM Inn smart Hotel Pemalang...
Thank you for commenting on our hotel.
And we also thank you for choosing our hotel as your travel accommodation.
We will always try to provide the best service to each of our customers. We are waiting for his return.
Thank You,
Greetings,
Moy Widi
Hotel Manager
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HA
Helmi A.
6.9
/10
Reviewed 138 week(s) ago
The mattress is clean & soft, but there are lots of mosquitoes. Breakfast is delicious, but there are not enough spoons available. The room was less quiet, the sound of fighting in the next room could still be heard.
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Accommodation's Reply
30 Dec 2023
Dear, Helmi Abdurrosyid. Warm greetings from GM Inn Smart Hotel Pemalang, thank you for providing a review of our hotel and we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank You. Regards. Moy Widi. Hotel Manager.
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V
Valdo
9.7
/10
Reviewed 149 week(s) ago
Saya menginap di hotel ini untuk satu hari, fasilitas yang di dapatkan cukup bagus seperti hotel berbintang. AC yang dingin, water heater yang berfungsi, smart TV, akses internet mudah serta breakfast yang cukup enak. Bila saya ke Pemalang, saya pasti akan menginap di hotel ini. Terima kasih & sukses ya👍🏻
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Accommodation's Reply
18 Oct 2023
Thank you for the review you have given us. We will try and always provide the best service for all our customers. We look forward to welcoming you back. Thank you, Regards, Management.
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Sayuti W.
9.7
/10
Reviewed 168 week(s) ago
The staff is friendly, the rooms are comfortable and the parking lot is spacious.