Overall Ratings & Reviews Gateway Pasteur Apartemen By SPH

Some reasons to review this accommodation, based on my experience: 1. Clean, fragrant rooms, from the bed, bathroom, balcony, etc. 2. Friendly, responsive, and very helpful admin. If you have any issues with the room, simply communicate with the admin and they'll address them immediately. Don't stay silent, as they won't be resolved. 3. Hassle-free check-in: just take a photo of your ID, send a deposit, and receive the key, and the deposit is returned the same day. 4. Affordable prices. Highly recommended.

When checking in and out, the office staff were less than friendly. This should be taken into consideration for guest comfort.

For a break/staycation at this price, this is really good, close to everywhere, lots of food too! What I like is, the admin is very friendly, ask for what you requested and they gave it, thank you! I won't regret it, I swear🫶🏻

It is cheap. However: 1. No running water. My guest checked in at 9 PM with no running water. And the water is still not running in the morning. Not acceptable 2. Room was okay, not super clean but barely acceptable. Nothing special. 3. We are required to deposit another IDR 200k. When the room is already paid in full and no prior notification. I have to TRANSFER the money in the middle of the night. And HAVE to provide BCA account number otherwise it cannot be refunded. Again, unacceptable. Cheap, yes. But please be wary. Not recommended

Fast response admin, comfortable place, complete facilities, large swimming pool, cheap food prices... highly recommended, will come here again

You should just use your ID card as collateral, not a deposit, it's complicated to take it out

Comfortable, especially if the facilities are equipped again👍

We were very disappointed. It was a really unpleasant experience. The room smelled really bad. The smell of cigarettes, musty, I don't know what else. Even after the AC was turned on for a few hours, it still smelled. The cleanliness aspect was the worst. The drawers and cupboards, eating and cooking utensils, were all dirty and messy. There was even a lot of gecko poop in the dish drawer, eww. The bathroom was moldy. We didn't dare to take a shower here. The apartment was very neglected. The sheets on one of the beds were very shabby and smelly. Luckily the other 2 were clean so we still dared to sleep. The sofa was dirty and smelly. Only 1 AC remote could be used, the other one had no batteries 🤣 There were no basic amenities. There really was nothing at all. Soap, drinking water, towels, wifi. There was a stove (dirty) but no gas. There was a refrigerator but it smelled (like it hadn't been turned on for a long time). Got the price almost 700 thousand after tax, not worth it at all. Finding parking was also difficult. Won't be back never ever.

The room is nice, try changing the admin, very slow response, the telephone number listed cannot be contacted, even though I was in a hurry to check in because I brought my child and it was raining.

Very nice recommendation, very satisfying, you have to try it here

Dirty mattresses are full of ants and there are even bed bugs that cause skin allergies 😭

For those who bring children, maybe you can make sure again about the facilities, because what I booked was really just for sleeping, no wifi/digital TV, no gas/thermos, even the TV remote for volume doesn't work and prepare a deposit of 200

Inadequate facilities. Dirty cooking utensils and plates. Stove won't turn on. No dispenser. Staff is not friendly, no wifi. Bathroom and living room are not clean. No amenities. I don't think I want to come here again.

not bad for a temporary stay, the room is quite clean, hot water works well, no WiFi, only 1 towel, no toiletries (better bring your own), yesterday I requested the top floor but got the 1st floor, oh well, maybe it's because it's high season too.. no offense

The pool & gym are okay. More suitable for a 1/4 hour stopover, the parking fee is quite expensive if it's full 20 hours 80 thousand. An, get a room for 250 thousand excluding VAT + add parking, is it better to just stay at a hotel, hehe

The place is comfortable, the staff is very friendly... it's just that the hot water doesn't work huhu

The staff service is not good

After staying at this place too many times, this is probably the WORST! - No water heater for food and drinks! - The bathroom and main living room lights are off! - A 200 thousand deposit that I feel is not necessary! Really disappointed and discouraged from coming to this place again through the Smart Room agent!

For the Unit Room, it is not complete, from the Cooking utensils, Sofa and Chairs are dirty. TV and wifi that cannot be used.

The room is clean, everything works well, but the wifi doesn't know the password most like bed sheets and blankets wangiii