Best hotel I’ve ever stayed at.

Excellent service and amenities.

For hotel staff, they can be better in greeting all guests without exception and serving them well without exception, don't only give special treatment to foreigners and Chinese. For cleaning service, restaurant staff and everyone who meets guests, greet and smile to all guests, don't just to foreigners and Chinese. For check-out time, if I even entered the room a bit late, because the room wasn't ready, I should have asked for a late check-out until 2 pm, it should have been okay, especially since I also stayed 4 nights there because of the Suite and also the Villa.

Perfect! Will come and stay again at Kempinski Hotel.

The kids' club isn't very enjoyable, closing in the afternoon and evening. The games aren't complete, so the kids don't feel comfortable.

A recommended hotel worth checking out, even if only once in a lifetime. From the moment you enter the hotel, you're greeted by the friendly staff and the cleanliness, and upon entering the lobby, you're greeted by the magnificent building, beautiful views, and fragrant aromas. Upon reaching your room, you're also served delicious fruit, cakes, and nuts. Furthermore, you're treated to exceptional amenities.

Amazing experience 🙏 Spa, restaurant, and pilates class were cool. Thank you Apurva.

Thank you for the room upgrade. It was a truly memorable stay at Apurva. I'll definitely be back again 😍

Absolutely loved our stay at the Apurva! Would definitely be staying longer next time.

It's really fun, the place is nice, suitable for healing, I will definitely come back here again :) Thank you Apurva

Our stay at Apurva was exceptional, especially the friendliness of the staff, especially Tresna, who greeted us at reception. With great generosity, our Apurva room was upgraded to a suite and offered many other benefits.

We really enjoyed our stay. The villa was spacious, clean, and comfortable. All the restaurants were exceptional, a special shoutout to the staff at BaiYin restaurant for terrific food and service 👍🏻. Spa services were great too! Wonderful stay!

The score is 100/10. Perfectoooo 🥰

My most worthwhile family staycation in Bali so far. It was just a hotel stay, but the kids were happy, and there were plenty of activities to do with the family.

Best in terms of service, rooms and facilities, for breakfast there is a decrease in quality

Very awesome hotel. From breakfast (India food, Western, Korean, Bali, Chinese, Japan, etc.) facility, room, and modern toilet 😍😍. Next, we will be back to Apurva.

Staying at this hotel in Bali was truly enjoyable. There are plenty of activities for both children and adults. Highly recommended for those looking for some me time with the family. Don't worry if you forget to bring essentials from home, they've prepared them all. Sunscreen, body lotion, bath salts, and even peanut snacks are provided. My kids loved them. The staff are all friendly, from the bellboys, the housekeepers, and the receptionists, they always greet you.

The hotel's facilities are quite commensurate with the price. The staff is friendly and very helpful with any issues. However, there are some drawbacks, one of which is that the food is quite expensive for the value it offers.

Pertama kali saya menginap di hotel yang katanya bintang 5 tapi standar tidak melebihi hotel melati. Bagitu mendapatkan kamar, langsung mendapatkan shower kamar mandi bocor. Saya memiliki acara yang hendak dihadiri, tapi berakhir terpaksa pergi tanpa mandi karena kerusakan kamar mandi belum bisa diperbaiki. Saat sarapan, sebagian besar daging alot dan kering seperti sudah berulang kali dipanaskan, begitu pula dengan pastry dan kue tidak fresh bahkan keju potong berair. Rasa makanan bland. Ketika memesan in dining room, awalnya dikatakan 90 menit waktu tunggu (jam 20.30), tetapi kemudian makanan baru datang di menit ke 120 ( jam 21) dengan tidak lengkap (sup datang tanpa kuah sup, hanya isian supnya). Lalu saya diminta menunggu 20 menit paling cepat untuk mendaptkan kuah tersebut, petugas yang mengantar makanan mengatakan itu bukan urusan dia atas keterlambatan dan silakan komplain karena dia hanya bagian lain yang diperbantukan. Bayi saya akhirnya tertidur dan tidak makan saat sama sekali malam itu, paginya masuk angin dan muntah- muntah. Dan saat hendak check out, kami diusir oleh bell boy dari kamar... "tolong luggage nya 5 menit lagi harus dikeluarkan"... dan itu baru pas jam 12... kami agak terlambat keluar karena membereskan bayi kami yang sedang muntah. Sungguh sangat tidak worthed menginap di hotel ini. dari fasilitas dan pelayanan semuanya tidak layak disebut sebagai hotel berbintang.

The atmosphere was amazing. People were friendly. We saw a few weddings take place. Service was great. We got to ride around on buggies multiple times a day to get from one side of the resort to the other. Overall very fun place adults. Small playground for kids but lots of pools for all to share. They did have a lot of water activities available. Morning meditation class was calming. Reformer Pilates was great. We had a room with lagoon and neighbors kept to themselves which was nice.