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Overall Ratings & Reviews Wisma Jasmine Syariah

Explore Wisma Jasmine Syariah

Traveloka (204)

8.2

Very Good

From 204 reviews

Provided by travellers on

Cleanliness

8.0

Room Comfort

8.0

Meal

7.7

Location

8.2

Service and Facilites

8.1

People often mention about Wisma Jasmine Syariah

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Distance to City Center (10)

Bedroom (8)

Accessibility (6)

Wifi (6)

Check-in/out Time (6)

Surroundings (5)

Staff Friendliness (5)

Bathroom (5)

Hotel Area (5)

Family Friendly (4)

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Traveller Reviews Wisma Jasmine Syariah

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Customer reviews

Andrea T.

7.9

/10

Reviewed 2 day(s) ago

Staff extremely helpful and nice, they helped me to arrange delivery for a forgotten item in a bus, and also helped me with my laundry..staff 10/10..but room was not great, no shower water, no ac, no cover, bed very hard and also location was kinda far from the centre

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D***n

Business

8.4

/10

Reviewed 2 week(s) ago

good location staff okay facilities and rooms according to price but still okay

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Accommodation's Reply

10 Jun 2025

Hi sis, thank you for your trust in staying at Wisma Jasmine. Continued success, sis 😊

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G***t

Staycation

5.0

/10

Reviewed 3 week(s) ago

Please change the mattress, the sheets are stained, please wash the cutlery. Don't ask for a charge every now and then. Looking for a cheap price, it becomes expensive, the pillowcase and the sheets don't match, many bathrooms are broken. The mattress is small, the employees are like bosses who tell customers to take everything themselves.

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Accommodation's Reply

03 Jun 2025

Thank you sis for your feedback. We always provide the best service for our guests. The mattress is in accordance with the description, which is a single bed. If guests want an additional extra bed, of course there is a charge, sis 😊.

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G***t

Staycation

5.0

/10

Reviewed 3 week(s) ago

Not recommended, small mattress, already broken, expensive to charge for a little. Employees are silent if not asked for soap, towels, etc. If anything, they tell us to get it ourselves as if we were their employees. It's like all their employees.

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Accommodation's Reply

04 Jun 2025

Alhamdulillah, thank you Mrs. Yeni and her husband for your review. May you always be healthy and happy. Your review will be valuable input for us. Regarding the charge, we can explain that guests who check in early and check out late like you will be charged. Regarding the bed, it is according to the description, which is a single bed, so if you want to ask for an extra bed, of course you will be charged. We have written all these provisions clearly in this Traveloka application. Oh yes, with the few shortcomings that you wrote above, it turns out that you extended your stay for 1 more day after staying at Wisma Jasmine for 3 days. Thank you for your trust 🙏

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Ita S.

8.5

/10

Reviewed 4 week(s) ago

The address and information are according to the app. Because it is in the city center, it is very suitable if you want to stay for a day.

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Accommodation's Reply

27 May 2025

Thank you, Mbak Ita. We are very happy if our guests are satisfied with our service. We look forward to your next visit 😊

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imam s.

8.2

/10

Reviewed 11 week(s) ago

Good, maintain and keep it clean.

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1 people find it helpful

I***a

Transit

6.2

/10

Reviewed 11 week(s) ago

Don't expect much for the cheap price, but at least there is water for bathing and defecating.

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3 people find it helpful

P***n

Transit

8.5

/10

Reviewed 11 week(s) ago

For the price offered, very satisfactory. The room is clean, the cm is less fragrant.

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1 people find it helpful

i***m

10.0

/10

Reviewed 13 week(s) ago

Clean, comfortable, great. Great location in the city center.

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Accommodation's Reply

31 Mar 2025

Hi sis, thank you for staying at Wisma Jasmine. Thank you also for your review. Looking forward to your return 😊

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muhammad d. e.

8.2

/10

Reviewed 17 week(s) ago

The hotel staff was very helpful in checking in even though it was late at night.

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Accommodation's Reply

03 Mar 2025

Thank you for your good review, sis. We strive to provide the best service. We look forward to your return ☺️

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Y***a

5.8

/10

Reviewed 26 week(s) ago

Oh my, the walls of the room are covered in paper.

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1 people find it helpful

D***k

9.6

/10

Reviewed 30 week(s) ago

It's really worth it, close to the city, close to the mall, cheap, clean, friendly employees.

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1 people find it helpful

Accommodation's Reply

28 Nov 2024

Thank you sis for your review. Glad to hear that you are comfortable with our service 🙏

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R***a

9.4

/10

Reviewed 35 week(s) ago

Friendly service, fast response when asking. For those who want to look for cheap, it's better to book directly to the location 😹.

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2 people find it helpful

Accommodation's Reply

23 Oct 2024

Hi sis. Thank you for your good review 🙏 We look forward to your return 😊.

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Betty W.

Business

8.2

/10

Reviewed 41 week(s) ago

Near shopping center, many places to eat. Clean environment. Comfortable.

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2 people find it helpful

Accommodation's Reply

13 Sep 2024

Thank you Mbak Betty for your review. May you always be healthy and successful. Looking forward to your next visit to Palembang ☺🙏.

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H***a

5.6

/10

Reviewed 50 week(s) ago

The room smells musty and really smells of cigarettes!:(.

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Accommodation's Reply

11 Jul 2024

Hello sis. Sorry for the inconvenience. Thank you for your input. We'll fix it. 🙏.

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A***d

8.2

/10

Reviewed 50 week(s) ago

It's very comfortable, the staff is friendly, it's a must stay here for backpackers

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1 people find it helpful

Q***a

Leisure

8.2

/10

Reviewed 51 week(s) ago

Friendly staff, according to budget. The TV is on, the AC is on, recommended for that price. Clean room.

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1 people find it helpful

G***o

Staycation

10.0

/10

Reviewed 53 week(s) ago

It's really worth it at that price, very comfortable, suitable for backpackers.

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1 people find it helpful

G***o

Staycation

9.4

/10

Reviewed 54 week(s) ago

For backpackers who want to stay in the Palembang area with a minimal budget, this place is really worth it, really satisfied. I have repeatedly extended the duration of my stay, because even though the price is affordable, the facilities provided are also okay. The location is not far from busy centers, such as PTC. The staff is also friendly. Next time, if I go to Palembang, I will come here again!

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4 people find it helpful

Wahyu S.

9.1

/10

Reviewed 54 week(s) ago

Not bad at all for solo travelers who literally spend a lot of time outside, when you get back to the room it's still comfortable and you can sleep comfortably.

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