8.8
Very Good
From 1,747 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.9

Location

8.8

Service and Facilites

9.0

People often mention about Grand Sunshine Resort and Convention
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Staff Friendliness (91)
Taste (89)
Family Friendly (83)
Bedroom (83)
Hotel Area (83)
Variety (83)
Bathroom (78)
Room Space (76)
Accessibility (74)
Ambiance (70)
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Traveller Reviews Grand Sunshine Resort and Convention

Number of reviews per page
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40
Customer reviews
Khumaedi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff from the check-in and check-out process are friendly, breakfast has a wide choice of menus from traditional to western, the rooms are also spacious and comfortable, there is a swimming pool with warm water so the kids like to swim.
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+5
1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Khumaedi A, Thank you for your review. We are very happy to hear that you had a satisfying experience at Grand Sunshine Resort & Convention! We are delighted to know that the friendliness of our staff from check-in to check-out left a good impression on you. We are also very happy that you enjoyed the variety of breakfast menus, from traditional to western, and found the room spacious and comfortable. The presence of a warm water swimming pool that children love is also a special joy for us. We look forward to welcoming you and your family back for a more enjoyable stay in Soreang! Warm regards, Grand Sunshine Resort & Convention
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M***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 day(s) ago
The hotel staff is very helpful, the rooms are spacious, the children's facilities are complete, the place is also clean, it's just far from the city center.
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Valued Guest, Thank you for your review. We are delighted to hear that you found the hotel staff very helpful, the rooms spacious, the children's facilities complete, and the place clean at Grand Sunshine Resort & Convention. We understand that our location may feel far from the city center, but we hope that our peaceful atmosphere and complete facilities make up for it. We look forward to welcoming you back for another enjoyable stay in Soreang! Warm regards, Grand Sunshine Resort & Convention
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B***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Hotel staff is friendly and service is good
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Accommodation's Reply
03 Jun 2025
Dear Valued Guest, Thank you for your review. It is a pleasure to hear that you found our hotel staff friendly and our services great at Grand Sunshine Resort & Convention. We look forward to welcoming you back for another enjoyable stay in Soreang! Warm regards, Grand Sunshine Resort & Convention
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Joko S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Quiet hotel environment, cool weather, cleanliness of rooms and all areas are maintained and there is an Indomaret in the hotel area. Complete swimming pool, there is an adult pool, children's rides and a warm water pool too. The minizoo has civets, sheep, various types of birds, monkeys, deer, rabbits, iguanas. Complete breakfast menu guaranteed to satisfy while enjoying the cold morning air. Toll road access is also close, anti-traffic jam. Access to tourist attractions in southern Bandung is also close, such as Kawah Putih, Hot Water Baths, Ranca Upas, Situ Patenggang or if you want to pick strawberries, there are also many choices of places. In short, it is recommended that those who want to stay at a hotel in the south of Bandung choose this hotel.
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Accommodation's Reply
03 Jun 2025
Dear Valued Guest, Thank you very much for your very complete and positive review! We are very happy to hear that you enjoyed the peaceful hotel environment, cool weather, and the cleanliness of the rooms and the entire Grand Sunshine Resort & Convention area. The presence of Indomaret in the hotel area is also provided for your convenience. We are happy that you appreciate the completeness of our swimming pool which includes an adult pool, children's rides, and a warm water pool. Our Mini Zoo facility with various types of animals such as civets, sheep, birds, monkeys, deer, rabbits, and iguanas is also an attraction that we are proud of. Your praise for the complete and satisfying breakfast menu while enjoying the cold morning air means a lot to us. We are also happy that you feel the benefits of close toll road access, free from traffic jams, and our proximity to various tourist attractions in South Bandung such as Kawah Putih, Hot Water Baths, Ranca Upas, Situ Patenggang, and strawberry picking places. Your strong recommendation to choose our hotel for anyone who wants to stay in South Bandung is the greatest appreciation for us. We look forward to welcoming you back for an equally memorable stay at Grand Sunshine Resort & Convention! Warm regards, Grand Sunshine Resort & Convention
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Syarifah N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
the hotel staff is very friendly and the explanation is okay, the check in time is fast and the service staff is responsive the hotel facilities are complete the breakfast menu is plentiful next stay here again ❤️
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The family room that we booked has a bathtub and a balcony, according to the family's wishes. The breakfast variations are really good, delicious and there are many choices. The mini zoo is okay, the staff are friendly
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kristiani w. k.
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Strategic location, spacious parking lot, very friendly and helpful front office.. spacious hotel and very OK facilities.. the room is a bit narrow, but clean, hot water is strong.. the staff at the mini zoo are very friendly, explaining and showing you all the animals there.. breakfast is very varied, maybe the taste needs to be improved a little.. but very satisfied staying here 😍😍😍😍
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1 people find it helpful
s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
I really enjoyed staying there, it's kids friendly, family friendly, there are lots of food choices, there are kids activities too
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H***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The room was upgraded, the kids loved the pool and want to stay there again.
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2 people find it helpful
Accommodation's Reply
29 May 2025
Dear Guest Review, Thank you for your review! We are glad to hear that your room was upgraded and your kids were very happy with our pool, even wanting to stay again at Grand Sunshine Resort & Convention 😊. We are very happy to know that this experience made your family happy, and we look forward to welcoming you back for more enjoyable vacations! Best regards, Grand Sunshine Resort & Convention
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W***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
It's really suitable for a staycation with children, there are lots of children's play facilities, making you feel at home.
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2 people find it helpful
Accommodation's Reply
29 May 2025
Dear Guest Review, Thank you for your review! We are glad to hear that Grand Sunshine Resort & Convention is perfect for a staycation with kids, and the various children's play facilities make you feel at home 😊. We look forward to welcoming you and your family back for an even more enjoyable vacation! Warm regards, Grand Sunshine Resort & Convention
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t***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
everything is amazing.. 1. clean and fragrant room just the AC is not cold enough but it's okay 2. food has many menus and delicious 3. spacious area 4. very friendly service 5. really a child-friendly hotel, there is a mini zoo, playground and hot and cold pool, but the pool is too small for a hotel that big.. because when I stayed on May 13th the condition of the pool was like a public pool because of the crowd of hotel guests.. but the kids were still happy.. will be one of the recommended hotels for families...
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Accommodation's Reply
29 May 2025
Dear Guest Review, Thank you very much for your wonderful and detailed review! We are so happy to hear that “everything is great” at Grand Sunshine Resort & Convention 😊. We appreciate your feedback regarding the less cold AC and the size of the swimming pool. We apologize for the inconvenience, especially during the busy season. However, we are very happy to know that the children are still happy with the mini zoo, playground, and hot and cold pool facilities. We are also glad that you appreciated the cleanliness and aroma of the room, the variety of delicious food menus, the spacious parking lot, and our very friendly service. Your review that we will be one of the recommended hotels for families means a lot to us. We look forward to welcoming you and your family back for a more enjoyable stay in Soreang! Warm regards, Grand Sunshine Resort & Convention
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Surya S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
the hotel staff is very friendly, the atmosphere is nice and comfortable. 24-hour hot water swimming pool, there is a mini zoo and a children's playground. the sky lounge is also very beautiful, the service is also very good. highly recommended for those who want to stay here.
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2 people find it helpful
Accommodation's Reply
29 May 2025
Dear Guest Review, Thank you very much for your wonderful review! We are glad to hear that you enjoyed our friendly staff, the pleasant and comfortable ambiance at Grand Sunshine Resort & Convention 😊. We are glad that you enjoyed our 24-hour hot water pool, mini zoo, and children's playground. We are also pleased to know that you were impressed with our beautiful Sky Lounge and its excellent service. Your strong recommendation to future guests means a lot to us. We look forward to welcoming you back for another enjoyable stay! Best regards, Grand Sunshine Resort & Convention
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muhammad k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The pool is nice, has hot water, and is also suitable for my child.
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2 people find it helpful
Accommodation's Reply
21 May 2025
Dear Muhammad ke., Thank you for your review! We are glad to hear that you and your kids enjoyed our great pool, especially with the warm water 😊. We are glad to know that the facilities are suitable for your family. We look forward to welcoming you and your family back to Grand Sunshine Resort & Convention for another fun swimming experience! Best regards, Grand Sunshine Resort & Convention
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Alfian M. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This hotel is suitable for family vacations, access is close to the Soreang toll gate, the breakfast menu is very diverse and only 75k for additional, there are minizoo facilities and a hot water pool. This hotel also has family rooms
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+5
2 people find it helpful
Accommodation's Reply
20 May 2025
Dear Alfian M. B., Thank you for your review! We are very happy to hear that you rate Grand Sunshine Resort & Convention as suitable for family vacation with close access to Soreang toll gate and various breakfast menu with affordable price for extra 😊. We are also happy that you appreciate our mini zoo and hot water pool facilities, as well as the availability of family rooms. We look forward to welcoming you and your family back for an even more enjoyable vacation! Warm regards, Grand Sunshine Resort & Convention
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D***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
kids friendly of course, the atmosphere and hotel staff are also friendly
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2 people find it helpful
Adi H. Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
comfortable hotel for staycation, breakfast choices are also very complete and many choices, child-friendly hotel (there is a kids area, mini zoo) swimming pool. input hopefully for the swimming pool can be fully warmed up.
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3 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good hotel, all staff are friendly, the room and environment are clean and fragrant. I stayed for 2 nights in a suite with meeting room. The room is very spacious and clean. The room facilities are all good. All staff are very good and friendly.
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RR RETNO P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
I just don't like the check-in time being very long, I have to wait until 3 o'clock, I like the rest especially the restaurant, everything is delicious, for breakfast there are lots of choices of food and the taste is also there, for the size of the room is very small I don't like it, it feels very cramped and stuffy, maybe I'll book a bigger one, the swimming pool is okay, it's just that yesterday it was too crowded so it wasn't comfortable, maybe because it was a long weekend.
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1 people find it helpful
RIZKI A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Cheap hotel but with many facilities, child-friendly because there is a children's waterboom and mini zoo. The staff is also friendly, and the access to the toll gate is close.
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Accommodation's Reply
12 May 2025
Dear Rizki A, Thank you very much for your positive review! We are very happy to hear that you rate Grand Sunshine Resort & Convention as a budget hotel with many facilities and is child-friendly because of the children's waterboom and mini zoo. We are also proud of the friendliness of our staff and the close access to the toll gate 😊. We look forward to welcoming you and your family back for another equally enjoyable vacation! Warm regards, Grand Sunshine Resort & Convention
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Shifa A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
ok all good good and friendly service
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Number of reviews per page
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