The service is okay, but the TV can't be used so you have to connect it yourself using wifi, you can't take a shower because the hot water doesn't work.

Friendly hotel staff, clean toilets

It looks small from the outside, but once you enter, the ambiance and amenities are good, neat, clean, and well-equipped. It's quiet, even though it's located near a market. The bathroom is a bit small, but it's still okay. Breakfast is LBH, with a varied selection. It's comfortable, quiet, clean, and offers friendly service.

The staff is friendly and the food is delicious. Easy access everywhere. Close to Alfa/Indo Mart and Snappy. Awesome.

Choosing this place due to near to my meeting point. Design ok, room ok but very terrible in WiFi connection. Were i need it most for work, even for "smart tv" in the room we can't access too. Ask the staff for help, he can't give any solution except blame to the condition as it is. I believe the management could put attention for this issue, sound not big deal but trust me it will be affected to your star rating

The staff was very friendly and helpful. Food delicious.

The staff is friendly and very helpful, the location is strategic, the hotel room design and everything is very interesting and nice, I highly recommend staying here.

Room was so fresh and clean, the receptionist was really helpful.

All the staff are friendly.. the room is good, the size is slightly larger for the bathroom. Comfortable, close to everywhere (mall, places to eat)

Suitable for traveling because the hotel does not provide internet channels/smart tv. Close to everywhere.

Staff are friendly and helpful. Hot water and cold air conditioning.

The room is clean, the bathroom is too narrow, the water overflows to the floor of the room. The AC is not cold enough. Breakfast is not free, you have to choose a breakfast menu. And it turns out that what comes is not in accordance with the menu book. At breakfast, no water is provided 😅. The drinking water provided is not refilled. You have to call the front office first, it's a hassle.

The room was clean, but small and the breakfast lacked variety.

Great hotel, very clean, but the signal for mobile phone is very bad when we are in the room.

+: The room is quite spacious, clean, there are 3 choices for breakfast (all delicious), close to mini market/culinary, fast water, ok staff. -: The bathroom is a bit less wide and too close to the bed, noise from outside can still be heard, wifi is not very strong. Hopefully it can be improved in the future, good luck.

There are 4 stars, the statement is not appropriate

Booking the suites, I thought I would get a comfortable one, but it turned out to be very noisy. Couldn't sleep until 2 in the morning because of the street noise. So the Suite is at the end, it has a balcony, so if you look outside it will look like our room, but yes, there is no peace. Finally, the next day, I asked for the usual move, a downgrade, but it was much calmer. So, I suggest that if you intend to relax, don't choose the Suite. Standard food/breakfast, the first day choose American style breakfast, but it didn't suit my taste. The next day choose something safe, fried rice. Cleanliness is okay, because it is cleaned every day, towels are also changed. The location is close to Gandaria City, there are also many food places around the hotel. So don't worry about food.

Paid early check-in is not the same as global hotel rules in general.

Water hot water and no mineral water water water water water water water water water water water water water water water water water hot water water water water hot water hot water water water hot water hot water water water water water water water water water water water water.

The facilities are much better than its class. But there are no extra beds. Communication about breakfast which must be ordered first must also be emphasized, because at 7 o'clock and above if it is still cooking it will take a long time to wait.