A bad experience, the worst ever. The hotel recorded a 24-hour front desk, but when I arrived at 5:30 am standing outside the door, I could not find the doorbell. I waited until 6 o'clock I started calling because my luggage was sent at the hotel before the check-in time. Find 2 hotel phone numbers provided on the voucher with 1 subscriber number and 1 number, no one will answer, no more than 10 calls no one will answer, no call will be taken until 7 o'clock. I asked if the salesgirls nearby did anyone come in or out? The sisters answered: yes. Some days around 8 o'clock the other guy arrived. At that time, because of the meeting time, I had to drag the luggage with me. At that time, if I could get a refund, I would like to request a refund immediately. 😡 It was not until 8:00 am that someone contacted me and texted my manager. I went to work right away and at 6pm I asked my brother to take his luggage to the hotel and told me to get back at 11pm because I was still working on the job but couldn't come back to check in. Starting at 9am, I get calls from the manager and ask when will I return? I announced more than 11am, after 10 and a half hours I was asked again is close yet? At 11:00 I was asked again. I have never been like that ever 😲. I arrived at the hotel at 11:37 'received the room key, the manager said: I will give you a room charge too. I replied: I have already paid through the agent, can you tell me: if I really haven't paid or refunded, I won't come back to stay in this room because the service here is too real. convenient with you. Back to the check out day, I book Grab available in the lobby because I thought the check out procedure was less than 5 minutes. I went down to the lobby at 9am to find the receptionist but there was no one, 10 minutes later I searched the manager's phone number to call. At the beginning of the phone cord, it seemed that the person holding the device still did not get up from the bed. I said, bro, I need to check out but I don't see the staff on duty. The drowsy sleepy voice: I waited for you a little bit until now. 15 minutes later the manager appeared. I said: I thought it would be hard for you to come by my 24h duty, but it would be hard for me to go. I called grab nearly 30 minutes ago for him to grab grab still waiting for me across the street. He said that indifferently: she canceled the book another trip, but here is full of cars😱OMG I slowly replied: Brother sir! It's easy to cancel, but I have already booked the book. I'm willing to pay people twice as much as my ride because I don't want to lose my credit. Because people have come and people have been waiting for me for 30 minutes, money is no longer important to me and I want to keep my reputation because I did not break my promise, so I accepted to lose more money. I don't think you understand this either. Then I check out and go. I vowed never to come back here and not in places like this on my upcoming business trips. Sincerely yours, Parkhomes Apartment. A trip here was so bad.