Lumiere Guest House

Explore Lumiere Guest House
7.7
Pleasant
From 350 reviews
Provided by travellers on
Cleanliness

7.6

Room Comfort

7.5

Meal

7.7

Location

7.7

Service and Facilites

7.7

People often mention about Lumiere Guest House
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Bedroom (15)
Surroundings (11)
Bathroom (11)
Distance to City Center (10)
Staff Friendliness (10)
Activity Option (10)
Accessibility (9)
Wifi (9)
Ambiance (9)
Room Space (9)
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Traveller Reviews Lumiere Guest House

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40
Customer reviews
deswani s.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 day(s) ago
I stayed for 3 days and 2 nights. I arrived at the guest house in the afternoon and immediately left for dinner because the room was so horrible. Luckily, we had a trip to Bromo on the first night so we didn't stay at the hotel. On the second day, my husband and I checked out immediately, so we didn't stay at all because we returned from Bromo straight to Yogyakarta. There were so many spider webs in the room. There were also so many spider webs in the bathroom. There was no CCTV in the corridor. The receptionist was only on duty until 10 PM. There was no TV broadcast at all. It was truly horrible. To the management and owner of this hotel, if there really isn't a team that can truly be aware and maintain this accommodation, it would be better not to sell it to the public until it's completely cleaned up.
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t***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Guys, remember that all deluxe rooms have outside bathrooms, while executive rooms have inside bathrooms. Because we booked 2 rooms, 1 deluxe and 1 executive. Well, what can we do now, but we'll be back next time, hehe. The car parking is expensive, Rp. 20,000, managed by thugs, what can we do? The parking lot isn't old and old, sir. But honestly, the lady is nice, polite, and very friendly. She's smart, guys, speaks fluent English. How can she chat with foreigners in such a relaxed way, amazing. For a 2-star hotel, the receptionist is really cool. Honestly, Jogja is also a tourist city, but the receptionist isn't as good as this place, especially a 2-star one. It's cool, if I have work in Malang, I'll come back again.
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5 people find it helpful
D***y
icon-Transit
Transit
icon-origin-TRAVELOKA
7.9
/10
Reviewed 17 week(s) ago
Everything is fine, only the guests next door are a bit noisy because the walls may not be soundproof.
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saddam h.
icon-origin-TRAVELOKA
5.3
/10
Reviewed 21 week(s) ago
Friendly receptionist, fast Wi-Fi, unclean room, dirty toilet, slow tap water, outdoor toilet. Honestly, my boarding house is better.
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2 people find it helpful
A***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 21 week(s) ago
The receptionist was extremely unprofessional. She greeted guests while on the phone and wore ripped pants. I just learned there are hotels where receptionists are allowed to wear t-shirts and ripped pants. She was so helpful checking in while on the phone. That's because guest data is protected, and the check-in time is stated.
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2 people find it helpful
A***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
I stayed here for 4 nights comfortably. Cheap price in the middle of the city. Kaka was very good at leaving things, even if I left my ID card, he was kept. He was a friendly person. I just miss his brother who was on call all night, vc, games all the time, the bathroom was dirty. It was not checked. So lazy to go to the bathroom, better wait for Kaka to come tomorrow morning. Thank you for next year's vacation, I will go to this hotel again.
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2 people find it helpful
Mita A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Not bad for the cheap price.. Only the water flow is small, suggestion to improve it.
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1 people find it helpful
m***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 24 week(s) ago
Does not match the photos and advertisements listed
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2 people find it helpful
E***o
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
Clean, nice, and hassle-free. Just show the app and check in, no drama.
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5 people find it helpful
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ENI W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 27 week(s) ago
So, this is a hotel for a 1-night stay. We shared the bathroom. The bathroom tiles were a bit yellow. Then when I wanted to check in, the receptionist wasn't there, and the hotel closed sign was a bit surprising. And I shouted for the lady/receptionist to check in because when I wanted to check in, no one was there. This hotel seems to be a lot of couples coming and going. The room was dark, the wifi was quite fast. If you bring a motorbike or car, you will have to pay for parking. And if you bring a motorbike, I think it's not safe. Because the hotel is a shophouse and there are few people. When checking out, you don't need to do anything, just give the key to the receptionist. So far, thanks
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3 people find it helpful
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 32 week(s) ago
The service is very good, but in terms of facilities, you only get a room with AC. The TV is broken, and there is no trash can or tissue in the bathroom, and no place to dry wet towels. The comfort is very good, the atmosphere is calm. I recommend it for sleeping only. For women, don't forget to bring your own mirror because there is no mirror.
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4 people find it helpful
A***i
icon-origin-TRAVELOKA
5.8
/10
Reviewed 35 week(s) ago
The TV didn't work, the room (floor carpet) was dirty. Check-out time was much earlier than most hotels.
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2 people find it helpful
U***z
icon-origin-TRAVELOKA
8.1
/10
Reviewed 40 week(s) ago
The TV is just for display, there is AC but the level of coldness is not enough, the blankets are pillows and sheets. I often check in in several cities for more or less the same price but the AC is great, the pillows, blankets, and sheets are okay, but it's okay if you just need to sleep.
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4 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
The hotel staff was friendly. I didn't expect the room to be comfortable at such an affordable price. It just didn't come with shampoo and soap :( I'll stay here next time I'm in Malang.
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1 people find it helpful
M***T
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 43 week(s) ago
If it's for a business trip, it's still okay, but if it's for a family vacation, it's not recommended.
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3 people find it helpful
J***n
icon-origin-TRAVELOKA
5.3
/10
Reviewed 43 week(s) ago
The staff was informative, but the room was dirty, not cleaned properly, the TV was broken, and there was dust in the bathroom. I won't be coming back here again.
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Andre B.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 55 week(s) ago
The room was very bad, the TV didn't work. The bathroom was outside. I will never go back there again.
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5 people find it helpful
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 55 week(s) ago
NEVER BOOK THIS HOTEL, I SWEAR IT'S BETTER TO CHOOSE ANOTHER
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9 people find it helpful
Sri L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 59 week(s) ago
the bathroom is broken .......... the tv is broken
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3 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
Clean and good service. It looks ordinary on the outside, but inside, for the low price, it's nice and, most importantly, clean.
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3 people find it helpful
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