Tripletree Sinergi Hotel Tretes

Explore Tripletree Sinergi Hotel Tretes
8.3
Very Good
From 670 reviews
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Cleanliness

8.3

Room Comfort

8.3

Meal

8.0

Location

8.5

Service and Facilites

8.4

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Staff Friendliness (30)
Bedroom (25)
Ambiance (24)
Hotel Area (24)
Check-in/out Time (22)
Accessibility (21)
Bathroom (21)
Room Space (20)
Surroundings (19)
Distance to City Center (17)
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Traveller Reviews Tripletree Sinergi Hotel Tretes

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Customer reviews
A***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
The service is good. The place is standard and cramped.
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E***s
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Business
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7.3
/10
Reviewed 3 week(s) ago
There's no air conditioning. The bathroom is old, the shower faucet is rusty, the blankets and bedding don't smell good, and the furniture is old and the wood is peeling. Please pay attention to cleanliness; there are still used towels hanging behind the closet. The sheets are thin and worn.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for choosing Synergy Tretes Hotel and for sharing your feedback about our hotel. We sincerely apologize for reading your comments regarding the imperfect service. We will take this into consideration for future improvements and have already informed the relevant departments to address the shortcomings. We apologize for any inconvenience you may have experienced during your stay and hope to welcome you back to Synergy Tretes Hotel again with the same excellent service. We wish you good health. Sincerely, TripleTree Synergy Tretes Hotel
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Rahman H.
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Leisure
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9.0
/10
Reviewed 4 week(s) ago
This place is highly recommended, definitely worth a try!!!
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Accommodation's Reply
17 Jun 2026
Dear Mr. Rahman H., On behalf of the management, we would like to express our sincere gratitude for choosing Triple Tree Synergy Trites Hotel during your visit to Priken, Pasuruan Province. We appreciate you taking the time to write a review about your stay at our hotel. We are honored that you were satisfied and comfortable during your stay at Triple Tree Synergy Trites and had a positive experience with us. We hope this review will serve as a guide for travelers visiting Priken, Pasuruan Province and inspire us to always strive to provide the best service. We look forward to welcoming you back to Triple Tree Synergy Trites Hotel again. We wish you good health. Sincerely, Triple Tree Synergy Trites Hotel
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T***i
icon-Leisure
Leisure
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9.4
/10
Reviewed 7 week(s) ago
The hotel staff is friendly and kind, the room is clean and the surrounding area is also clean, the price is relatively cheap with all good facilities, only there is no wifi maybe because my room is the cheapest type, but overall it is good and I do not regret staying here and will definitely be a regular customer every time we go on vacation in the future.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your stay in Priken, Pasuruan Province. Thank you for taking the time to share your positive experience during your stay at our hotel. We are pleased that you enjoyed your stay at Synergy Trites Hotel. Your shared feedback will be taken into consideration to further improve the quality of our services. Guest satisfaction is our primary goal. We hope to welcome you back to Synergy Trites Hotel again. We wish you good health. Sincerely, TripleTree Synergy Trites Hotel
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M***h
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
The place is actually very comfortable, beautiful, cool, quiet, and cozy, but not so much for the cleanliness of the room and bathroom 🙏. The pillows and sheets look like unwashed laundry, and the bathroom smells.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your stay in Priken, Pasuruan Province. Thank you for taking the time to share your positive experience during your stay at our hotel. We are pleased that you enjoyed a comfortable stay at TripleTree Synergy Trites Hotel. Your shared feedback will be taken into consideration to maintain the quality of our services. Guest satisfaction is our primary goal. We hope to welcome you back to Synergy Trites Hotel again. We wish you good health. Sincerely, TripleTree Synergy Trites Hotel
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Cut J.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A regular when I'm in Tretes... The hotel has a comfortable atmosphere, is kid-friendly, the staff is friendly, the surroundings and rooms are clean. The price is especially very affordable... Definitely recommended👍
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2 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Mr./Ms. Kat J., Thank you for choosing our hotel as your accommodation during your stay in Prigen, Pasuruan Province. Thank you for taking the time to share your positive experience during your stay at our hotel. We are glad you enjoyed your comfortable stay at Triple Tree Synergy Trites Hotel. Your shared information will help us improve the quality of our services. Guest satisfaction is our primary goal. We hope to welcome you back to Synergy Trites Hotel again. We wish you good health. Sincerely, Triple Tree Synergy Trites Hotel
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I***K
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
I've been to the Prigen area several times, but this is my first time staying at a hotel with such a strategic and comfortable location. The hotel used to be called Sinergi, if I'm not mistaken, but has probably changed management. It's quite satisfying, especially since it's located right in the heart of the culinary scene. You can easily choose between grilled corn, meatballs, or whatever, so you don't need a car. I'd definitely stay at this hotel again next time.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your stay in Priken, Pasuruan Province. Thank you for taking the time to share your positive experience during your stay at our hotel. We are pleased that you enjoyed a comfortable stay at TripleTree Synergy Trites Hotel. Your shared feedback will be taken into consideration to maintain the quality of our services. Guest satisfaction is our primary goal. We hope to welcome you back to Synergy Trites Hotel again. We wish you good health. Sincerely, TripleTree Synergy Trites Hotel
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Dian M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Strategically located on the main road, close to Indomaret, with functioning hot water. The food variety isn't extensive, but it's delicious.
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Accommodation's Reply
17 Jun 2026
Dear Mr./Ms. Dien M., On behalf of the management, we would like to express our sincere gratitude for choosing Synergy Trites Hotel during your visit to Priken, Pazuruan Province. We appreciate you taking the time to write a review about your stay at our hotel. We are honored that you were satisfied and comfortable during your stay at Synergy Trites Hotel and had a positive experience with us. We hope this review will serve as a guide for travelers visiting Priken, Pazuruan Province and inspire us to always strive to provide the best service. We look forward to welcoming you again to Synergy Trites Hotel. We wish you good health. Sincerely, TripleTree Synergy Trites Hotel
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Friendly, responsive staff. Better to rest your head
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, On behalf of the management, we would like to express our deepest gratitude for choosing to stay at Synergy Tretes Hotel during your visit to Priken, Pasuruan Province. We appreciate you taking the time to write a review about your stay at our hotel. We are honored that you were satisfied and comfortable during your stay at Synergy Tretes Hotel and that you had a positive experience with us. We hope this review will serve as a guide for travelers visiting Priken, Pasuruan Province and inspire us to always strive to provide the best service. We look forward to your next visit to Synergy Tretes Hotel. We wish you good health and well-being. Sincerely, TripleTree Synergy Tretes Hotel
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A***l
icon-Leisure
Leisure
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9.4
/10
Reviewed 11 week(s) ago
Comfortable, quiet, & friendly service
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Accommodation's Reply
17 Jun 2026
Dear Valued Guest, On behalf of the management, we would like to express our deepest gratitude for choosing to stay at Synergy Tretes Hotel during your visit to Priken, Pasuruan Province. We appreciate you taking the time to write a review about your stay at our hotel. We are honored that you were satisfied and comfortable during your stay at Synergy Tretes Hotel and that you had a positive experience with us. We hope this review will serve as a guide for travelers visiting Priken, Pasuruan Province and inspire us to always strive to provide the best service. We look forward to your next visit to Synergy Tretes Hotel. We wish you good health and well-being. Sincerely, TripleTree Synergy Tretes Hotel
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
My stay at the Sinergi Tretes Hotel was comfortable and clean, but when I stayed there, there was an orchestra playing, so it was a bit noisy in the room. The only thing missing was a hot water kettle, as my husband was always making coffee, so I had to go upstairs and downstairs to make it. Otherwise, it was fine.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Thank you for choosing our hotel as your accommodation during your stay in Priken, Pasuruan Province. Thank you for taking the time to share your positive experience during your stay at our hotel. We are pleased that you enjoyed your stay at Triple Tree Synergy Trites. Your shared feedback will be taken into consideration to further improve the quality of our services. Guest satisfaction is our primary goal. We hope to welcome you back to Synergy Trites again. We wish you good health. Sincerely, Triple Tree Synergy Trites Hotel
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a***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Clean, nice, fun and safe
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1 people find it helpful
rica a. h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
As per the description, the hot water is on steadily.
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A***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Nice, quiet, clean & friendly service
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Diyan D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The room is comfortable and feels like home, clean there is a balcony also for relaxing, recommend anyway
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Y***p
icon-Staycation
Staycation
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9.7
/10
Reviewed 29 week(s) ago
Convenient for access, very easy to get close to the crowd.
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1 people find it helpful
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
Clean hotel and very close to culinary
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1 people find it helpful
N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
The receptionist was friendly even though we checked in late at night. For the price, I think it's worth what we get from this hotel. There are tea, coffee, and cups, as well as a 24-hour hot and cold dispenser in the hotel hallway. 2 towels and amenities. 4 pillows. The TV is on with local channels. Strategic location on the main road near the center of Tretes.
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1 people find it helpful
W***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
The hotel is pretty decent for the price. Perhaps upgrading some of the furniture would be nicer. My room had a rotting bathroom door; perhaps a proper bathroom door could be considered. The food was quite good, and the prices were very reasonable.
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1 people find it helpful
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 42 week(s) ago
The hotel staff is friendly, the hotel and surrounding area are safe, and it is easy to access.
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2 people find it helpful
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