Ramada by Wyndham Serpong

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Overall Ratings & Reviews Ramada by Wyndham Serpong

Traveloka (2,459)
Other sources (14)
9.0
Exceptional
From 2,459 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

8.8

Service and Facilites

8.9

People often mention about Ramada by Wyndham Serpong
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Staff Friendliness (110)
Bedroom (108)
Ambiance (88)
Variety (87)
Room Space (86)
Bathroom (84)
Hotel Area (84)
Family Friendly (80)
Accessibility (77)
Taste (76)
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Traveller Reviews Ramada by Wyndham Serpong

Number of reviews per page
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40
Customer reviews
E***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 day(s) ago
I stayed on the 27th floor but the sound of the vehicles was still clearly audible, the sound insulation needs to be improved.
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Y***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The hotel staff is very friendly, the check-in and check-out process is also fast.
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1 people find it helpful
R***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Comfortable, safe and peaceful, the breakfast is also delicious
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Accommodation's Reply
15 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The closest proper hotel near BRIN. Overall, okay hotel
1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything was good and excellent.
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Accommodation's Reply
13 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Sisy I. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The room is really comfortable, clean too, it's a shame there's no smart TV, the pool is awesome, the hospitality is also good, there are many choices for breakfast but just a suggestion maybe the taste could be bolder because there are still many things that lack seasoning but overall it's really okay for just a staycation or business purposes, thank you Ramada 😊😉
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Accommodation's Reply
11 May 2026
Dear Sisy I. P., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
Yoyo
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Recommended to stay… short stay and long stay
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Accommodation's Reply
11 May 2026
Dear Yoyo, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Vety N. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The swimming pool is nice, the kids really enjoy swimming here.
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Accommodation's Reply
11 May 2026
Dear Vety N. F., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Recommend it, the child is also happy and comfortable
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1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
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putri s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Putri S., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
S***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The facilities are good, clean, and comfortable. There's a shallow pool for kids. It's fun.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was really good to spend the night here and will definitely come back to this hotel.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice, clean hotel, close to work location.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
W***m
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
I chose this hotel based on my experience staying at a By Wyndham abroad, and the service and amenities were up to par. The rooms were especially spacious, and the staff at the restaurant were friendly and always remembered my morning routine. Thanks! 🙏😁
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
D***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
It's quite good for that price and the food is quite varied.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Everything is good, only the water sometimes goes off, when defecating, there is no water, the second day the key can't be used, forced to go down to the lobby... Please fix it.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Good hotel, very clean and comfortable.
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Accommodation's Reply
20 Apr 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Dian W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nice staff, clean rooms, ok swimming pool
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Accommodation's Reply
22 Apr 2026
Dear Mrs. Dian W., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
We requested mirror art for our anniversary, and it was free! The room was comfortable, clean, and the air conditioning was cool. The pool was also really fun and clean!! We were happy. The food was delicious even though it was crowded, and the refills were fast. The parking was also great, right near the lobby. Thanks Ramada🤍
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2 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
F***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Very comfortable and enjoyable
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Accommodation's Reply
17 Apr 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Number of reviews per page
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40