Traveloka (2,136)
Other sources (3)
8.4
Very Good
From 2,136 reviews
Provided by travellers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.3
Location
8.4
Service and Facilites
8.4
People often mention about Angkasa Garden Hotel
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Bedroom (21)
Staff Friendliness (18)
Room Space (17)
Distance to City Center (16)
Variety (16)
Accessibility (15)
Family Friendly (15)
Taste (14)
Wifi (13)
Ambiance (13)
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Traveller Reviews Angkasa Garden Hotel
Number of reviews per page
20
40
Customer reviews
RF
Rajh F.
Leisure
10.0
/10
Reviewed 1 week(s) ago
Complete with swimming pool facilities and children's toys
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Accommodation's Reply
14 Jul 2025
Dear Mr. Rajh F, Thank you for your review. We are delighted that you were satisfied with our service and facilities, especially the new swimming pool. We look forward to welcoming you back soon. Best regards, Angkasa Garden Hotel Pekanbaru.
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YS
Yayank S.
10.0
/10
Reviewed 1 week(s) ago
Good service, friendly staff, wide variety of food, good taste, good room cleanliness, bed sheets, blankets, towels need to be replaced. Rooms are not soundproof.
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Accommodation's Reply
15 Jul 2025
Dear Ms. Yayank S, Thank you for your review. We apologize for any inconvenience you experienced during your stay, and we will consider your suggestions. We hope to welcome you again soon. Best regards, Angkasa Garden Hotel Pekanbaru.
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deka l. b.
Leisure
8.5
/10
Reviewed 3 week(s) ago
Great.. Fast check-in process, clean room, quite varied breakfast, delicious taste... Tq Angkasa Garden Hotel..👍
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1 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear Mr./Mrs. deka I. B, Thank you for your review. Glad you are satisfied with our service and facilities. We hope for another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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S***i
Leisure
9.1
/10
Reviewed 6 week(s) ago
The hotel staff was quite friendly and very helpful in the check in process.
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Accommodation's Reply
13 Jun 2025
. Dear Mr./Mrs. S*i, Thank you for your review. Glad to know that you and your family enjoyed our hotel facilities and services. We look forward to another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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j***i
9.3
/10
Reviewed 7 week(s) ago
There's a woman's hair in the toilet. All the guests are men.
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Accommodation's Reply
07 Jun 2025
Dear Mr./Mrs. J*i, Thank you for your review. Glad to know that you and your family enjoyed our hotel facilities and services. We apologize for any inconvenience during your stay, we will follow up immediately. We hope to have another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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E***i
9.4
/10
Reviewed 8 week(s) ago
Nice, clean, fast access, spacious parking.
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1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Mr./Mrs. E*i, Thank you for this fantastic review. Glad to know that you and your family enjoyed our hotel facilities. We look forward to another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru
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M***a
8.5
/10
Reviewed 9 week(s) ago
Thank God, it's close to the exam location
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Accommodation's Reply
20 May 2025
Dear Ms. Nurzaidatul, Thank you for your review. Glad to know that you enjoyed our hotel facilities and services. Hopefully the exam will get the best result. We hope for another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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Y***a
9.1
/10
Reviewed 9 week(s) ago
It is very comfortable to stay at this hotel.
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Accommodation's Reply
19 May 2025
Dear Mr./Mrs. Y*a, Thank you for this fantastic review. Glad to know that you and your family enjoyed our hotel facilities. We look forward to another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru
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RL
Rani L.
10.0
/10
Reviewed 10 week(s) ago
The hotel is clean, comfortable and safe, and the staff is friendly. Very happy 👍
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1 people find it helpful
Accommodation's Reply
19 May 2025
Dear Mr./Mrs. Rani L, Thank you for this fantastic review. Glad to know that you and your family enjoyed our hotel facilities. We look forward to another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru
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S***a
Staycation
6.5
/10
Reviewed 10 week(s) ago
We had booked a non-smoking room, but were given a flexible room.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Dear Mr./Mrs. S*a, Thank you for your review. We apologize for the inconvenience caused. We look forward to another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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T***o
Business
10.0
/10
Reviewed 10 week(s) ago
Decent building, nice rooms, friendly and helpful staff.
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1 people find it helpful
Accommodation's Reply
13 May 2025
Dear Mr./Mrs. T*o, Thank you for your review. Glad to know that you and your family enjoyed our hotel facilities and services. We look forward to another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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I***n
8.2
/10
Reviewed 11 week(s) ago
for the price of 300 it's quite okay and there is a swimming pool for the kids to play. but the room's AC is not cold enough, plus at 2 am suddenly the electricity in the room went out 😩 called the receptionist but no one answered at all, finally called the operator (finally answered) waited a while until the technician came. the kids were hot. sorry, just stay here once 🙏🏻
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1 people find it helpful
Accommodation's Reply
05 May 2025
Dear I*n, Thank you for your review. Glad to know that you and your family enjoyed our hotel facilities and services. We apologize for any inconvenience during your stay. We look forward to another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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F***i
8.5
/10
Reviewed 14 week(s) ago
Ok good, just the AC is not hot.
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1 people find it helpful
Accommodation's Reply
20 Apr 2025
Dear Mr./Mrs. F*i, Thank you for your review. Glad to know that you and your family enjoyed our hotel facilities and services. We apologize for any inconvenience during your stay. We look forward to another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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BY
Basrul Y.
Leisure
8.5
/10
Reviewed 14 week(s) ago
Cleanliness and others are okay. It's just that the kids wanted to swim but couldn't, because they only started cleaning at 7 and opened at 8. Even though we hoped we could start swimming at 7 because we had to check out at 8.
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1 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Mr. Basrul Y, Thank you for your review. We apologize for the obstacles that occurred and your input as our consideration in the future to be better, we hope for another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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Fitriani
9.7
/10
Reviewed 14 week(s) ago
Jo's family staycation.. all services are okay.. the restaurant has a variety of food.. the staycation place has a swimming pool so it's child-friendly. Cool
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1 people find it helpful
Accommodation's Reply
17 Apr 2025
Dear Mrs. Fitriani, Thank you for your review. Glad to know that you and your family enjoyed our hotel facilities and services. We look forward to another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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S***a
Leisure
8.7
/10
Reviewed 15 week(s) ago
It's pretty good 😊 It's just that the room isn't soundproof and the water absorption in the bathroom takes a while to absorb it.
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2 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mr./Mrs. S*a, Thank you for your review. Glad to know that you and your family enjoyed our hotel facilities and services. We apologize for any inconvenience during your stay, we will improve our services and facilities. We hope to have another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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RH
Ricky H.
Staycation
9.7
/10
Reviewed 15 week(s) ago
Stayed 3 nights, the room AC was not cold enough, fortunately it was the rainy season. Breakfast variety was lacking, almost the same every day. Please fix this.
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mr. Ricky H, Thank you for your review. Glad to know that you and your family enjoyed our hotel facilities and services. We apologize for any inconvenience during your stay, we will improve our services and facilities. We hope for another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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Hs
Hamdani s.
10.0
/10
Reviewed 19 week(s) ago
Helpful during check in process and the hotel is very comfortable to stay in.
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Accommodation's Reply
12 Mar 2025
Dear Mr. Hamdani s, Thank you for your review. Glad to know that you and your family enjoyed our hotel facilities and services. We look forward to another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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P***i
Staycation
10.0
/10
Reviewed 21 week(s) ago
Thank you for accepting guest requests.
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Accommodation's Reply
01 Mar 2025
Dear Mrs. P*i, Thank you for your review. Glad to know that you and your family enjoyed our hotel facilities and services. We look forward to another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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P***i
Staycation
10.0
/10
Reviewed 22 week(s) ago
I like the room chosen by the staff.
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1 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear Mrs. P*i, Thank you for your review. Glad to know that you and your family enjoyed our hotel facilities and services. We look forward to another opportunity in the future to welcome you again soon. Warm regards, Angkasa Garden Hotel Pekanbaru.
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Number of reviews per page
20
40
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