Grand Zuri BSD City

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Overall Ratings & Reviews Grand Zuri BSD City

Traveloka (7,466)
Other sources (87)
8.7
Very Good
From 7,466 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

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Staff Friendliness (122)
Bedroom (113)
Ambiance (111)
Room Space (106)
Hotel Area (103)
Family Friendly (101)
Bathroom (101)
Taste (100)
Variety (100)
Accessibility (91)
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Traveller Reviews Grand Zuri BSD City

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40
Customer reviews
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Hotel staff are friendly and honest, service is okay.
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Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness and honesty of our staff, as well as the service we provided. Your satisfaction and comfort are our top priority. We will continue to strive to maintain and improve the quality of our services to ensure that every stay at our hotel is always memorable. We look forward to welcoming you back in the future. Thank you for your trust. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I love staying here, and this isn't my first. Everything is great. It's also rare for a hotel to offer smoking rooms. It's the best, and it'll be a great escape, haha. I definitely need to stay here once a month because it's so comfortable. The gym and sauna are top-notch, simple yet comfortable ☺️
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Thank you very much for choosing our hotel for your holiday. We are delighted that you felt comfortable throughout your stay, including the amenities in your room, fitness center, and sauna. We are pleased that our hotel provided a relaxing and comfortable environment for you. We look forward to welcoming you back again and hope to provide you with another comfortable and memorable stay. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
God willing, I will come back again 🤭, clean, comfortable, Masya Allah, I feel at home.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Thank you very much for taking the time to provide us with your review and compliments. We are delighted to hear that you enjoyed your stay with us. We are committed to maintaining the quality of our service and your comfort to ensure that every stay is a memorable experience for all our guests. We look forward to welcoming you again and hope to provide you with another comfortable and enjoyable stay. Sincerely, Tana Indrayana, General Manager, Grand Zuri bsd city
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Syaiful B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very satisfying, delicious breakfast.
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Accommodation's Reply
15 Sep 2026
Dear Shyful B, we sincerely thank you. We are very pleased to hear that you were satisfied with your stay and breakfast at our hotel. Your satisfaction motivates all our staff to provide the best service and ensure a comfortable stay for every guest. We look forward to your return visit. Thank you. Tana Indrayana, General Manager, Grand Juri BSD
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly and the check-in process was very fast.
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1 people find it helpful
Accommodation's Reply
09 Sep 2026
Dear Valued Guest, Thank you very much for taking the time to write such a positive review. We are delighted that you had a memorable experience, especially regarding the friendliness of our team and the quick and efficient check-in process. Guest satisfaction and comfort are our top priority, and your compliments motivate our entire team to continue striving for the best possible service. We hope to welcome you back to our hotel again in the future and provide you with an even more memorable experience. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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A***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
This was my second stay at the Grand Zuri Tangerang Hotel, and this time it was just as satisfying as before. Check-in was smooth, and all the staff I encountered were friendly and responsive. From arrival to completion, the service was warm and professional. The hotel is also well-maintained. The lobby, corridors, and even the room were all clean and tidy. I chose a smoking room, but upon entering, there was no strong cigarette odor. The room still felt fresh and comfortable. Breakfast was delicious and had a wide variety of options. The highlight for me was the fried rice—it was truly a winner. It's one of the dishes I always look for when staying here. Overall, Grand Zuri Tangerang has managed to maintain its quality service and comfort. It's no wonder I returned to stay here, and I will likely choose this hotel again if I have business in Tangerang.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience, especially as this was your second visit to Grand Zuri BSD City Hotel. We are delighted to hear that your experience was once again so positive. From the smooth check-in process, the friendliness and responsiveness of our team, to the cleanliness and comfort of your room and the entire hotel grounds, we particularly appreciate your attention to the condition of the smoking room, which remained clean and comfortable. And of course, we are very pleased to hear that fried rice is one of your favorite dishes. We will pass this compliment on to our Food and Beverage team as inspiration to continue maintaining the quality and serving memorable meals for all our guests. Your continued trust in choosing us again is a great honor for the entire Grand Zuri BSD City team. We look forward to maintaining the quality of service and comfort you received and look forward to welcoming you back again in the future. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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indra s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Recommendations for luxury, cheap, comfortable hotels in BSD
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Accommodation's Reply
03 Sep 2026
Dear Dear, we sincerely thank you for your valuable review and recommendation. We are delighted to hear that you enjoyed a comfortable and luxurious stay at our hotel and felt the best value for money. We sincerely thank you for trusting our team and choosing us. We will continue to do our best to provide the best service and enjoyable stay experiences to all our guests. We look forward to your return to Grand Juri BSD City. Thank you. Tana Indrayana, General Manager, Grand Juri BSD City
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D***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Very satisfying, everywhere is also close to the place.
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Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about Grand Zuri BSD Hotel. We are delighted to hear that you enjoyed your stay with us, especially the hotel's excellent location and proximity to many attractions. We appreciate your trust and support. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back to Grand Zuri BSD Hotel for an even more memorable stay in the future. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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azis
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
I love the comfortable room, and the bed makes for a good night's rest. This will be my favorite hotel, and I'll be back again.
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1 people find it helpful
Accommodation's Reply
27 Aug 2026
Dear Mr. Aziz M., Thank you for taking the time to write a positive review for Grand Zuri BSD City Hotel. We are delighted to hear that you were comfortable during your stay, especially the comfort of the room and the bed which helped you get a good night's sleep. We are pleased to know that our hotel is excellent and has become one of your favorites. We sincerely hope to welcome you again on your next visit. We hope your next stay will be even more enjoyable and memorable. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The rooms are clean, the food is quite good, the staff is friendly.
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Grand Zuri BSD City Hotel. We are delighted to hear that you were satisfied with the cleanliness of your room, enjoyed the meals we served, and received friendly service from our team. We will continue to maintain the quality of our service and strive to provide an even better experience on your next visit. We hope to welcome you back to Grand Zuri BSD City Hotel again. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Check-in and check-out were quick, the service was good, and the room was fine. If I have the chance to return, God willing, I'll stay here again.
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Grand Zuri BSD City Hotel. We are delighted to hear that the check-in and check-out process was efficient, the service met your expectations, and the room we provided made you feel comfortable. We are honored that you chose us for your stay at BSD City. We hope to welcome you back again and provide you with an even more memorable stay. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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IRul H. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
It's comfortable and pleasant, with a complete and quite tasty breakfast menu. Next time, during a major holiday, I hope to receive a small gift like a cake or something similar.
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Accommodation's Reply
26 Aug 2026
Dear Mr. Irul H.B., Thank you for taking the time to share your experience staying at Grand Zuri BSD City Hotel. We are delighted to hear that you were comfortable and enjoyed your stay, and that you appreciated our breakfast menu. Thank you also for your feedback regarding the small gifts given during holidays or special occasions. This feedback is very important to us in improving the quality of service for all our guests. We hope to welcome you again and provide you with an even more memorable stay. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The staff are friendly & the service is also good and of course the location is strategic
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1 people find it helpful
Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Thank you so much for taking the time to leave a positive review for Grand Zuri BSD City Hotel. We are delighted to hear that the friendliness of our staff, the service, and the hotel's excellent location provided a memorable experience during your stay. Your compliments motivate our entire team to strive to provide the best service and the most comfortable accommodations for all our guests. We hope to welcome you back to our hotel again for an even more memorable experience. See you next time! Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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Venny A. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It is comfortable because the facilities are complete and the service is friendly and immediately responds to any problems.
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Accommodation's Reply
31 Jul 2026
Dear Ms. Wenny A.D., Thank you for taking the time to write a positive review about your stay. We are delighted to know that you felt comfortable during your stay at our hotel, enjoyed the comprehensive facilities, and received friendly service from our team. Your compliments on the quick response in resolving any issues motivate our entire team to continue striving for the best possible service. We hope to welcome you again on your next visit and provide you with an even better or comparable stay experience. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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marcelina m. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
comfortable hotel with friendly staff and food with lots of variety and good taste
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Accommodation's Reply
31 Jul 2026
Dear Ms. Marcelina M.S., Thank you for your positive review and rating. We are delighted to hear that you enjoyed your stay at our hotel. We are honored that the friendliness of our staff, as well as the variety and deliciousness of our cuisine, contributed to your memorable experience. We will pass on your thanks to the entire team as an inspiration to continue maintaining the quality of our service and facilities. We hope to welcome you back for your next stay and provide you with an even more memorable experience. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Nice stay! All staff helpful and friendly!
2 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you very much for your wonderful review. We are delighted to know that you had a nice stay and found our team to be helpful and friendly. Your kind words are truly appreciated and will be shared with all of our staff as encouragement to continue delivering exceptional service. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
Grahayu Y. P.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Highly recommended to stay here, overall it's good... The food is delicious, the rooms are clean, all the staff are friendly... This will be your next choice of place to stay when you're in Tangerang.
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Mr. Grahayu Y.P., Thank you for your valuable review and feedback. We are delighted to hear that you had a satisfying stay at Grand Zuri BSD City, from the delicious food and clean rooms to the friendly service from all our staff. We are proud to know that Grand Zuri BSD City will be your choice every time you visit Tangerang. Your trust and appreciation motivate us to continue providing the best service. We hope to welcome you back again on your next visit. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Food e. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Clean and quiet, suitable for families.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your review and positive rating. We are delighted that you found our hotel to be clean, quiet, and comfortable for your family's vacation. Comfort and cleanliness are our top priorities, and your compliments motivate our entire team to continue striving for the best possible service. We hope to welcome you and your family back again on your next stay for a similarly memorable experience. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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a***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
This hotel is perfect for events, by the way.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review and share your experience. We are delighted to hear that you found our hotel to be the ideal venue for your various events. We are committed to providing comfortable facilities, friendly service, and a conducive atmosphere to ensure that all events, whether business or social, run smoothly. Your compliments motivate our entire team to continue striving for the best possible service. We look forward to welcoming you back in the future, whether for accommodation or to host events at our hotel. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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Ricky H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Thank you for the experience of staying for the first time with a small child and I was happy.
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Accommodation's Reply
26 Jun 2026
Dear Ricky H., Thank you for taking the time to share your experience. We are delighted to hear that your first visit with your young child was a memorable and enjoyable experience. The satisfaction and comfort of all our guests, especially families with children, is always our top priority. Your positive review encourages our entire team to continue striving to provide the best service. We hope to welcome you and your family back again on your next visit. We hope every stay with us creates wonderful memories for you. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City Hotel
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