ABISHA Hotel Sanur

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Overall Ratings & Reviews ABISHA Hotel Sanur

Traveloka (2,014)
Other sources (56)
8.1
Very Good
From 2,014 reviews
Provided by travellers on
Cleanliness

7.9

Room Comfort

8.0

Meal

7.7

Location

8.2

Service and Facilites

8.1

People often mention about ABISHA Hotel Sanur
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Bedroom (33)
Ambiance (30)
Staff Friendliness (27)
Bathroom (27)
Room Space (22)
Distance to City Center (21)
Accessibility (21)
Hotel Area (18)
Surroundings (16)
Taste (15)
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Traveller Reviews ABISHA Hotel Sanur

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Customer reviews
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is comfortable, the staff is friendly, but unfortunately, breakfast is only available a la carte, but the fried rice tastes delicious, a good choice if you are visiting Sanur🌟🌟🌟
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
A very strategic hotel. The rooms are large and there's a swimming pool. The only downside is that the breakfast isn't very varied. But otherwise, it's very good.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for taking the time to write your experience at Abisha Hotel Sanur. We are so glad to know that you enjoyed your stay with us. We're happy to hear that you found our hotel strategic, and that the rooms and swimming pool met your expectations. We apologize for the limited breakfast options and appreciate your feedback. We'll definitely consider your suggestion to improve our breakfast offerings. Thank you for your kind words, and we hope to welcome you back soon. Best Regards, Abisha Management.
A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The service is quite good, the room is spacious and has a balcony.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for taking the time to write your experience at Abisha Hotel Sanur. We are so glad to know that you enjoyed your stay with us. We're pleased to hear that you found our service good, and that the room met your expectations, especially with the spaciousness and balcony. We strive to provide comfortable accommodations, and we're glad we could meet your needs. Thank you for choosing Abisha Hotel Sanur , and we look forward to welcoming you back! Best Regards, Abisha Management
S***n
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
The hotel is good but the surrounding area is far from food vendors
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1 people find it helpful
F***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 6 week(s) ago
1. The swimming pool is used for courses from 3 PM to 6 PM. Guests have difficulty using it. 2. The AC is noisy, making it difficult to sleep, and the sound of crows is also frightening. 3. When leaving your luggage at checkout, you don't get a receipt (why?). The staff is friendly, but the hotel's internal management system is poor, especially regarding hotel facilities and comfort. Not recommended for those who need a quiet rest.
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2 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for taking the time to write your experience at Abisha Hotel Sanur. We appreciate your feedback regarding the swimming pool schedule, and we'll look into adjusting the pool usage hours to better accommodate our guests. We're sorry to hear that the AC was noisy and disrupted your sleep, and that the sound of crows was disturbing. We'll investigate this issue and take steps to minimize noise disturbances. Regarding luggage storage, we apologize for not providing receipts and will ensure that this practice changes. We're glad to hear that our staff was friendly, and we'll take your comments about hotel management and facilities seriously. Thank you for your suggestions, and we hope to serve you better in the future. Best Regards, Abisha Management.
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The hotel's location is strategically located on the bypass road, but not in the tourist shopping area. The rooms are clean and nice, making it worth the price.
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1 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for taking the time to write your experience at Abisha Hotel Sanur. We appreciate your feedback about our hotel's location and room cleanliness. We're glad to hear that you found the rooms to be clean and nice, and that the price was worth it. We'll take note of your comments about the location and consider them for future improvements. Thank you for choosing Abisha Hotel Sanur, and we hope to welcome you back soon. Best Regards, Abisha Management.
C***Y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Very satisfied and impressed. The staff was very friendly and helpful. The service at the restaurant was excellent. I suggest adding more variety to the side dishes, as the breakfast dishes were the same for two days, but overall, they were all delicious.
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2 people find it helpful
Accommodation's Reply
30 Sep 2025
"Dear Valued Guest, Thank you for taking the time to write your experience at Abisha Hotel Sanur. We're thrilled to hear that you're very satisfied and impressed with your stay! We're delighted to know that our staff were friendly and helpful, and that the service at the restaurant was excellent. We appreciate your suggestion regarding the breakfast side dishes and will take it into consideration to add more variety to our menu. We're glad to hear that the dishes were delicious overall, and we'll strive to continue improving our offerings. Thank you for your kind words and for choosing Abisha Hotel Sanur. We look forward to welcoming you back soon. Best Regards, Abisha Management"
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
during 4D/3N stay, the elevator went unfunctional twice.
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Accommodation's Reply
30 Sep 2025
"Dear Valued Guest, Thank you for taking the time to write your experience at Abisha Hotel Sanur. We appreciate your feedback. However, we were sorry to hear that the elevator experienced technical issues during your stay, which occurred twice. We apologize for the inconvenience this may have caused. We'll make sure to review and improve our maintenance procedures to minimize the occurrence of such issues in the future. Thank you for bringing this to our attention. Best Regards, Abisha Management"
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.6
/10
Reviewed 11 week(s) ago
The hotel is not very clean, the room is cramped, the road to the room is too long, the breakfast menu is not delicious and there are very few menus, no staff checks the finished food and has to ask, for omelettes you are not allowed to have more than one, this hotel is very funny, this is the first time I know that in a hotel you can only have one omelet, the towels are dirty, the sheets are dirty, it doesn't match the price, everything is
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Accommodation's Reply
30 Sep 2025
"Dear Valued Guest, Thank you for taking the time to write your experience at Abisha Hotel Sanur. We're deeply sorry to hear that your stay didn't meet your expectations in several areas, including cleanliness, room size, and the distance to your room. We apologize for the issues with the breakfast menu, both in terms of taste and variety, and for not having staff proactively clear finished food. We understand your surprise at the omelette policy and will review our breakfast service standards. Furthermore, we're sorry to hear that the towels and sheets were not clean, which is unacceptable. We take all these concerns seriously and will investigate to improve our services and facilities. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Best Regards, Abisha Management"
A***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice, comfortable, according to expectations, price according to quality
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2 people find it helpful
Accommodation's Reply
30 Sep 2025
"Dear Valued Guest, Thank you for taking the time to write your experience at Abisha Hotel Sanur. We're glad to hear that your stay was nice and comfortable, meeting your expectations. We appreciate your feedback that the price was commensurate with the quality of our services and facilities. We're happy to know that you found value in your stay with us. We look forward to welcoming you back soon. Best Regards, Abisha Management"
K***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Close to Sanur Harbor, the rooms are very comfortable and clean.
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Accommodation's Reply
30 Sep 2025
"Dear Valued Guest, Thank you for taking the time to write your experience at Abisha Hotel Sanur. We're glad to hear that our hotel's location near Sanur Harbor was convenient for you. We're also thrilled to know that you found your room to be comfortable and clean. We strive to maintain high standards of cleanliness and comfort, and your feedback confirms that our efforts are appreciated. We hope to welcome you back to Abisha Hotel Sanur soon. Best Regards, Abisha Management"
H***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 13 week(s) ago
I had a mixed experience at Abisha Hotel Sanur. The staff were amazing — very friendly and accommodating, and they kindly kept my luggage until evening which I really appreciated. The room itself was decent and the location was convenient, especially for my trip to Nusa Penida. On the downside, the restaurant food was quite poor, the bathroom shower was broken, and overall the facilities felt not very modern or clean. A good option for the location and the excellent staff, but improvements in maintenance and dining would make the stay much better.
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2 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for taking the time to write your experience at Abisha Hotel Sanur. We are glad to know that you had a mixed experience with us. We're thrilled to hear that our staff were friendly and accommodating, and that they were able to assist you with your luggage storage needs. We appreciate your appreciation for their service! However, we're sorry to hear that the restaurant food and bathroom facilities didn't meet your expectations. We'll look into these issues and work to improve the cleanliness, maintenance, and dining experience for our guests. Thank you for your suggestions, and we hope to welcome you back soon. Best Regards, Abisha Management.
H***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
It was a great experience! The service was excellent, and the rooms were nice, neat, clean, and close to everything.
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
"Dear Valued Guest, Thank you for taking the time to write your experience at Abisha Hotel Sanur. We are so glad to know that you enjoyed your stay with us! We're thrilled to hear that it was a great experience, with excellent service and nice, neat, and clean rooms that were conveniently located close to everything. We appreciate your kind words and look forward to welcoming you back soon. Best Regards, Abisha Management"
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
24 hour check in and location on By Pass close to Sanur
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Accommodation's Reply
08 Sep 2025
"Dear Valued Guest, Thank you for taking the time to write your experience at Abisha Hotel Sanur. We are so glad to know that you enjoyed your stay with us! We're thrilled that you appreciated our 24-hour check-in service and our convenient location on By Pass close to Sanur. We hope you had a smooth and hassle-free stay with us. We look forward to welcoming you back soon. Best Regards, Abisha Management"
i***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The location of this hotel is close to the harbor, suitable for transit when going to college in Nusa Penida.
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Accommodation's Reply
08 Sep 2025
"Dear Valued Guest, Thank you for taking the time to write your experience at Abisha Hotel Sanur. We are so glad to know that you enjoyed your stay with us! We're delighted to hear that our location near the harbor was convenient for your transit to Nusa Penida, especially for attending college. We appreciate your feedback and are happy to have been able to accommodate your needs. We look forward to serving you again in the future. Best Regards, Abisha Management"
s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.8
/10
Reviewed 16 week(s) ago
The linen is washed every 3 days, which is why the towels are gray and moldy, as if they are not clean. Breakfast is just so-so, no fruit, and eggs are limited to only 2 eggs per room. So when you bring your child, 4 or 3 people staying, you only get 2 eggs with a male staff response that I think is rude to guests "1 person only 1 egg"
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Accommodation's Reply
17 Aug 2025
"Dear Valued Guest, Thank you for taking the time to share your experience at Abisha Hotel. We're glad to know that you stayed with us, but sorry to hear that some aspects didn't meet your expectations. We apologize for the linen and towel issues – our towels are washed regularly, but we'll review our laundry schedule to ensure they meet our cleanliness standards. Regarding breakfast, we'll consider adding more variety, including fruit, and reassess our egg serving policy to better accommodate families. We also apologize for the staff's response, which didn't align with our customer service standards. Thank you for your feedback; we'll work hard to improve. Best Regards, Abisha Management"
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Yogantara S. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
great, only the access corridor to the room at the end is a bit narrow
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3 people find it helpful
Accommodation's Reply
13 Aug 2025
"Dear Valued Guest, Thank you for taking the time to share your experience at Abisha Hotel. We're glad to know that you enjoyed your stay with us! We're delighted to hear that your experience was great, and you appreciated the hotel. However, we note your feedback about the access corridor to the room being a bit narrow. We'll take this into consideration for future improvements to ensure all areas of the hotel are comfortable for our guests. Thank you for your thoughtful review! Best Regards, Abisha Management"
d***a
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 19 week(s) ago
The room and bathroom were quite spacious. However, the two small blue pillows on the bed smelled awful, like stale laundry hadn't dried. The whole room smelled awful. The towels were also stained, as if they hadn't been washed properly. An electric mosquito repellent was provided in the room due to the mosquitoes. For breakfast, the menu was rice + chicken in soy sauce + vermicelli + crackers. There was also bread and sliced fruit. You can order one omelet or sunny-side up, but more than that requires a fee. Coffee and tea are available free-flow. With this price per night, travelers shouldn't have too high expectations.
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Accommodation's Reply
08 Aug 2025
Dear Value Guest, Thank you for taking the time to write your experience at Abisha Hotel. We apologize for the issues you encountered, specifically: - The pillows on the bed had a strong unpleasant smell - The room had a lingering bad odor - The towels were stained and didn't appear to be washed properly On a positive note, we appreciate your mention of: - The spacious room and bathroom - The provision of an electric mosquito repellent - The breakfast menu and free-flow coffee and tea We understand that our price point may temper expectations, but we'll strive to improve our cleanliness and amenities to enhance the overall guest experience. Thank you Abisha Hotel Group
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Handoko
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Very satisfying and I want to add another day and it's already full..
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1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Value Guest, Thank you for taking the time to write your experience at Abisha Hotel. We're thrilled to hear that your stay was very satisfying! We regret that you wanted to extend your stay, but unfortunately, we were fully booked. We appreciate your interest in staying with us longer and hope to welcome you back soon. Thank you, Abisha Hotel Group
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Nur H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
A hotel with a strategic and quiet location. Close to Icon Bali Mall by Grab or taxi, and affordable prices. The rooms are always kept clean, and they even offer turndown service before bed for a more comfortable sleep. A service I haven't found in other hotels. It's also kid-friendly, with a children's pool.
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Accommodation's Reply
08 Aug 2025
Thank you for taking the time to write your experience at Abisha Hotel. We're delighted to hear that: - Our hotel's location is strategic yet quiet - We're conveniently close to Icon Bali Mall, accessible by Grab or taxi - Our prices are affordable - Our rooms are consistently clean and well-maintained - Our turndown service is a appreciated touch for a comfortable sleep - Our hotel is kid-friendly, with a children's pool We appreciate your kind words and are glad you enjoyed your stay with us. We look forward to welcoming you back to Abisha Hotel again soon! Thank You, Abisha Hotel Group
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