Swiss-Belinn Panakkukang

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Overall Ratings & Reviews Swiss-Belinn Panakkukang

Traveloka (7,542)
Other sources (39)
8.5
Very Good
From 7,542 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.5

Location

8.8

Service and Facilites

8.4

People often mention about Swiss-Belinn Panakkukang
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Distance to City Center (115)
Bedroom (110)
Staff Friendliness (108)
Accessibility (104)
Surroundings (100)
Ambiance (99)
Bathroom (99)
Room Space (92)
Hotel Area (85)
Variety (78)
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Traveller Reviews Swiss-Belinn Panakkukang

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20
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Customer reviews
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Nur H.
icon-Leisure
Leisure
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9.7
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly... and most importantly, there's a dedicated road from the hotel to the mall. So you don't have to go out onto the main road to get to the mall. Overall, highly recommended.
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Accommodation's Reply
22 Oct 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back with the best and most memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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R***y
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8.5
/10
Reviewed 3 week(s) ago
The rooms are comfortable and clean, perfect for relaxing after a long day of activities. The pleasant atmosphere also makes your stay even more enjoyable.
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Accommodation's Reply
14 Oct 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back with the best and most memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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Luh G. R. D.
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 week(s) ago
This is the umpteenth time I've stayed here in Makassar. I'm always satisfied with the service at this hotel. It's top-notch!
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Accommodation's Reply
13 Oct 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back with the best and most memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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Muh S.
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Transit
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff is communicative, friendly, including the staff in the restaurant, very understanding.
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1 people find it helpful
Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back with the best and most memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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Jeni R. G.
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10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly and the rooms are clean.
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Accommodation's Reply
26 Sep 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back with the best and most memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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Mhd a. t.
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
Okay, great. We must continue to maintain our excellent service.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back with the best and most memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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Mursalim A.
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8.5
/10
Reviewed 7 week(s) ago
The food is delicious and the staff is friendly.
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Accommodation's Reply
17 Sep 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay. We promise to provide you with a more pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back for an even more memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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S***n
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9.4
/10
Reviewed 7 week(s) ago
Good service, clean, safe and friendly
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Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back with the best and most memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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Fauzan Y. P.
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10.0
/10
Reviewed 8 week(s) ago
Very friendly and close to the mall!
1 people find it helpful
Accommodation's Reply
12 Sep 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back with the best and most memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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A***n
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7.1
/10
Reviewed 9 week(s) ago
When we arrived, someone was working on the roof, so it was uncomfortable.
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Accommodation's Reply
05 Sep 2026
Dear Valued Customer, Thank you very much for your valuable feedback. We apologize for any inconvenience caused. Your feedback is important for improving our services. We will contact the relevant department immediately. If you have any questions, please contact us at 08-360. We will do our best to provide better service in the future. Thank you for your understanding. Wishing you good health. Panakucão Makassar, Berlin, Switzerland
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g***a
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Business
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8.5
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the room housekeeping is neat and reliable even though we left valuables, and access to the mall is very easy.
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Accommodation's Reply
04 Sep 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back with the best and most memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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I Gusti L. S. P.
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Medical
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10.0
/10
Reviewed 9 week(s) ago
The check-in and check-out process was very fast.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We sincerely apologize for any negative experiences you may have had during your stay. Providing you with a pleasant stay is our commitment. We will discuss this matter with management to prevent it from happening again, and we hope to welcome you back for an even more memorable experience. Thank you and we look forward to seeing you again at Swissôtel-Belinn Panaccukan.
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Un_ b.
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Staycation
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8.5
/10
Reviewed 9 week(s) ago
The staff is nice, but at breakfast they asked me to pay again. Even though it says on the app how many people it is for. They said it wasn't.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay. We promise to provide you with a more pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back for an even more memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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Verified Traveler
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10.0
/10
Reviewed 10 week(s) ago
Close if you want to go anywhere.
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1 people find it helpful
Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay. We promise to provide you with a more pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back for an even more memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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Nor A. H.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 10 week(s) ago
The non-smoking room was placed in the smoking corridor. Having already been exposed to the smoke in Kalimantan, they had to navigate the cigarette-smelling corridor. The voucher listed a bathtub, but they got a shower.
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Accommodation's Reply
02 Sep 2026
Thank you for your review, customer. We apologize for any inconvenience caused. Your valuable feedback is important for improving our services. We will contact the relevant department immediately. We would appreciate it if you could contact us at 08-360 the next time you visit us. We will do our best to provide you with better service. Thank you for your interest. Wishing you good health! Bumi al-Fatih, Putrabadi! Swiss-Belinn, Panakkugan, Makassar.
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Rara F. P.
icon-Leisure
Leisure
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10.0
/10
Reviewed 10 week(s) ago
Nice and clean, close to the mall, friendly staff, clean and tidy.
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back with the best and most memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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P***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice hotel and area near mall
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1 people find it helpful
Accommodation's Reply
22 Aug 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back with the best and most memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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C***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Great, no hesitation in staying here.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back with the best and most memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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Ardenia E.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The staff was very helpful!! The only thing that can be improved is the water heater. It was not hot. But overall its okay. By the way, the nasi goreng is really great. Thanks
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Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a more pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back for an even more memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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S***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Clean, and very friendly service.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Panaccukan Makassar. Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay at our hotel. We promise to provide you with a pleasant stay. We will investigate this matter with management to ensure it does not happen again, and we look forward to welcoming you back with the best and most memorable experience. Thank you and we hope to see you again. Swiss-Belinn Panaccukan
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