MaxOneHotels.com @ Vivo Palembang

Explore MaxOneHotels.com @ Vivo Palembang
8.2
Very Good
From 12,625 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.9

Location

8.4

Service and Facilites

8.1

People often mention about MaxOneHotels.com @ Vivo Palembang
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Bedroom (84)
Staff Friendliness (81)
Distance to City Center (80)
Ambiance (80)
Bathroom (70)
Accessibility (63)
Surroundings (61)
Room Space (59)
Hotel Area (54)
Wifi (49)
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Traveller Reviews MaxOneHotels.com @ Vivo Palembang

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Customer reviews
Hermansyah S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
MaxOneHotel. Clean and comfortable. Friendly and humane staff. Thanks, MaxOneHotel.
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Yeni P.
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9.7
/10
Reviewed 1 week(s) ago
Always on the first list of hotels to book when you arrive in Palembang 😍
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Accommodation's Reply
13 Nov 2025
Dear Ms. Yeni P., Thank you for choosing our hotel and for taking the time to rate the quality of our service. We look forward to welcoming you back again and providing you with even better service in the future. Thank you very much. Best regards, MaxOne Hotel Palembang Management
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Yeni P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Recommended hotel... Every time I go to Palembang, I always book here.
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Accommodation's Reply
13 Nov 2025
Dear Ms. Yeni P., Warmest regards, MaxOne Hotel Palembang Thank you for choosing to stay with us and for taking the time to write a review about the quality of our service. We look forward to welcoming you back again and providing even better service in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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Verified Traveler
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Staycation
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8.6
/10
Reviewed 1 week(s) ago
Please pay attention to the soap dish in the bathroom, where the rusty wire is tied like this, it is dangerous if it comes into contact with you, it can cause tetanus.
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Accommodation's Reply
12 Nov 2025
Dear G*t, Warmest regards, MaxOne Palembang Hotel. Thank you for choosing to stay with us and for taking the time to write a review about the quality of our service. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back again and provide you with even better service in the future. Thank you. Best regards, MaxOne Palembang Management
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Rusmala D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is clean, comfortable, the rooms are also clean and the AC is also good.
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1 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Ms. Rusmala D, Thank you for choosing to stay with us and for taking the time to rate our service quality. We look forward to welcoming you back again and providing you with even better service in the future. Thank you very much. Best regards, MaxOne Hotel Palembang Management
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Danny
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Business
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10.0
/10
Reviewed 2 week(s) ago
Clean hotel, good location, friendly staff
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Mr. Danny, From all of us at MaxOne Hotel Palembang, we would like to sincerely thank you for your stay and for your valuable comments regarding our excellent service. We look forward to welcoming you back soon and will continue to strive to provide even better service. Thank you very much! On behalf of the MaxOne Hotel Palembang management team, we would like to express our deepest gratitude.
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i***o
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
Nice but smelly toilet in this hotel
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Accommodation's Reply
08 Nov 2025
Dear Director, MaxOne Hotel Palembang, Sincerely yours, MaxOne Hotel Palembang would like to thank you for choosing to stay with us and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again and provide you with even better service in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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G***h
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Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
I stayed at MaxOne Hotel Palembang, strategically located near PTC Mall and the city's culinary scene. The room was clean, the bed comfortable, and the staff friendly. However, the Wi-Fi was spotty and the breakfast could have been more varied. Overall, it was quite satisfactory for the affordable price.
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Accommodation's Reply
05 Nov 2025
Dear Mr. G*h, Thank you for choosing to stay with us and for taking the time to write a review about our service quality. We hope to welcome you back again and provide you with even better service in the future. Thank you. Best regards, MaxOne Palembang Management
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G***h
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
I stayed at MaxOne Hotel Palembang, strategically located near PTC Mall and the city's culinary scene. The room was clean, the bed comfortable, and the staff friendly. However, the Wi-Fi was spotty and the breakfast could have been more varied. Overall, it was quite satisfactory for the affordable price.
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Accommodation's Reply
08 Nov 2025
Dear Mr. G*h, Thank you for choosing to stay with us and for taking the time to write a review about our service quality. We hope to welcome you back again and provide you with even better service in the future. Thank you. Best regards, MaxOne Palembang Management
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Danu
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
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Accommodation's Reply
05 Nov 2025
Dear Mr. Danu, Warmest regards, MaxOne Hotel Palembang Thank you for choosing to stay with us and for taking the time to write a review about the quality of our service. We look forward to welcoming you back again and providing you with even better service in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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Danu
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
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Accommodation's Reply
05 Nov 2025
Dear Mr. Danu, Warmest regards, MaxOne Hotel Palembang Thank you for choosing to stay with us and for taking the time to write a review about the quality of our service. We look forward to welcoming you back again and providing you with even better service in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
This is my second time staying here. I highly recommend it for those who want to go to Palembang. You don't need to worry about finding food. You can order at the restaurant and it's that delicious. Or you can walk a bit because it's close to PTC Mall.
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+2
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Accommodation's Reply
05 Nov 2025
Dear Ms. A*A, MaxOne Palembang Hotel, Best regards, I would like to thank you for choosing to stay with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again and provide you with even better service in the future. Thank you. MaxOne Palembang Management
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R***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
The wifi is fixed, the AC is also fixed, people who stay pay, this time the service is not very satisfactory, the guests are made uncomfortable, I have stayed several times if they just fix it, the guests are made to walk back and forth because the door card is not active, the AC is on and off like it's about to explode, the wifi doesn't turn on, I use other wifi, and it's really slow, why is it a 3 star class like this, the interior design is nice and the big TV is not comfortable and doesn't function
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to MaxOne Hotel Palembang. Thank you for taking the time to write us a review of your attentiveness, suggestions and comments regarding the quality of our service. We apologize for any inconvenience you experienced during your stay. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The room is clean, comfortable, the staff is friendly.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to MaxOne Hotel Palembang. Thank you for taking the time to write us a review of your attention, suggestions and comments regarding the quality of our service. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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p***u
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 6 week(s) ago
The staff is unfriendly, the Wi-Fi was down but wasn't informed upon check-in, and cleanliness needs to be improved. Otherwise, it's standard for a 3-star hotel.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to MaxOne Hotel Palembang. Thank you for taking the time to write us a review of your attentiveness, suggestions and comments regarding the quality of our service. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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sandi t.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The price is very affordable, making it comfortable and easy on the budget for business trips. It's also very affordable for families.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Ms. Sandy T, Warmest regards, MaxOne Hotel Palembang Thank you for taking the time to write a review about your attention, suggestions and comments on the quality of our service. We look forward to welcoming you back again and providing you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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N***r
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
There are several things that need to be repaired, such as the bathroom/shower partition, window handles/curtains, and the internet router.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to MaxOne Hotel Palembang. Thank you for taking the time to write us a review of your attention, suggestions and comments regarding the quality of our service. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The deluxe room is very comfortable. The interior is new. The room is large.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, MaxOne Hotel Palembang would like to extend our warmest regards to our hotel. We appreciate you taking the time to share your valuable comments, suggestions and feedback regarding our service quality. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you very much. Best regards, MaxOne Hotel Palembang Management
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Fahimna R.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Clean hotel in the city center, close to shopping and culinary centers.
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2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Mrs. Fahimna, Warmest Greetings from Maxone Hotel Palembang. Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, and input regarding the quality of our service. We hope to welcome you back on your next visit and provide better service and facilities in the future. Thank you. Warmest regards, MaxOne Palembang Management.
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The service is good in all aspects, but the only thing that's not so good is the rules that make it scary. Even a small stain can result in a fine of over 100,000 Rupiah. I wasn't fined, but those who stay there should be more careful, and don't hesitate to read reviews from people who have stayed there.
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Accommodation's Reply
29 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang. Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, and input regarding the quality of our service. We hope to welcome you back on your next visit and provide better service and facilities in the future. Thank you. Warmest regards, MaxOne Palembang Management.
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Number of reviews per page
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