MaxOneHotels.com @ Vivo Palembang
Explore MaxOneHotels.com @ Vivo Palembang
Overall Ratings & Reviews MaxOneHotels.com @ Vivo Palembang
Traveloka (14,470)
8.2
Very Good
From 14,470 reviews
Provided by travellers on
Cleanliness
8.2
Room Comfort
8.1
Meal
7.9
Location
8.4
Service and Facilites
8.1
People often mention about MaxOneHotels.com @ Vivo Palembang
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Bedroom (107)
Distance to City Center (105)
Ambiance (105)
Staff Friendliness (103)
Surroundings (90)
Accessibility (90)
Bathroom (85)
Room Space (74)
Hotel Area (65)
Wifi (61)
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Traveller Reviews MaxOneHotels.com @ Vivo Palembang
Number of reviews per page
20
40
Customer reviews
M***M
5.0
/10
Reviewed 6 day(s) ago
The staff were unfriendly, the room was dirty, not even swept, the sheets were dirty and sandy, and the floor was even worse.
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kc
kasih c. d.
10.0
/10
Reviewed 1 week(s) ago
The hotel is nice, the room is comfortable too. It was my first time here, and thankfully, it wasn't disappointing. I'll be back.
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ma
mario a. h. p.
8.5
/10
Reviewed 2 week(s) ago
The nice building has been renovated and has a smart TV, only the bathroom door has not been renovated.
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T***a
Leisure
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, very satisfied.
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Accommodation's Reply
23 Apr 2026
Dear Ms./Mrs. T*a, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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N***a
8.5
/10
Reviewed 2 week(s) ago
Ok………………………………………………. ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. N*a, Max One Hotel Palembang would like to inform you that we appreciate you staying with us and taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Max One Hotel Palembang
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N***R
8.5
/10
Reviewed 2 week(s) ago
Everything fits your budget and conditions
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Accommodation's Reply
23 Apr 2026
Dear Valued Guest, We would like to inform you from Maxone Hotel Palembang that we appreciate your stay and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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JV
Jenius V. S.
Business
8.7
/10
Reviewed 2 week(s) ago
The staff are friendly. What I'm confused about is how the termites (termites) got into the bathroom. Perhaps this could be improved.
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Accommodation's Reply
23 Apr 2026
Dear Mr. Genius, This is a message from Maxzone Hotel Palembang. We thank you for staying with us and for taking the time to write a review about our service. We apologize for any inconvenience you may have experienced with the amenities we provided during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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rn
rendy n.
7.0
/10
Reviewed 3 week(s) ago
The AC is hot, never maintained
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Accommodation's Reply
23 Apr 2026
Dear Mr. Randy, This is a message from Maxzone Hotel Palembang. We thank you for staying with us and for taking the time to write a review about our service. We apologize for any inconvenience you may have experienced with the amenities we provided during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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F***a
8.2
/10
Reviewed 3 week(s) ago
Cheap price, fast check-in process, comfortable, and worth it, very satisfying.
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Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. F*a, This is a message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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D***h
8.5
/10
Reviewed 3 week(s) ago
Nice, clean, comfortable, strategic area
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Accommodation's Reply
20 Apr 2026
Dear Mr./Mr. D*h, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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Verified Traveler
Business
8.7
/10
Reviewed 3 week(s) ago
The elevator itself felt like a freight elevator. The door to the room was broken, and it was a bit difficult to lock; you had to lift it slightly to open it. Other than that, everything was fine; the staff and receptionist were friendly. The food was standard. The AC was cold. The TV didn't offer local channels, only Netflix, YouTube, and other apps.
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Accommodation's Reply
20 Apr 2026
Dear Mr./Mr. G*t, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced with our facilities during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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Verified Traveler
Business
8.4
/10
Reviewed 4 week(s) ago
The AC is a bit hot even at the coldest temperature.
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Accommodation's Reply
20 Apr 2026
Dear Mr./Mr. G*t, This is a message from Maxzone Hotel Palembang. We thank you for staying with us and for taking the time to write a review about our service. We apologize for any inconvenience you may have experienced with the amenities we provided during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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Y***i
10.0
/10
Reviewed 4 week(s) ago
Nice, clean and comfortable near the mall
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Accommodation's Reply
20 Apr 2026
Dear Y*i, This is the warmest greeting from Maxson Palembang Hotel. We sincerely thank you for staying with us and for your valuable feedback. We look forward to seeing you again on your next visit and will strive to provide even better service. Thank you. Sincerely, The Management of Maxson Palembang Hotel.
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Erhayana D. R.
8.8
/10
Reviewed 4 week(s) ago
Keep going. Maintain the service to your hotel guests.
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Accommodation's Reply
08 Apr 2026
Dear Ms./Mrs. Urhayana D. R., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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Y***a
Business
8.7
/10
Reviewed 5 week(s) ago
The hotel location is very close to the mall and city center, but the condition of the room is not good because there are many small ants from who knows where and the cleanliness of the room is not good.
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Accommodation's Reply
20 Apr 2026
Dear Mr./Mrs. Laode M.F., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you experienced with our facilities during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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Laode M. F.
Business
10.0
/10
Reviewed 5 week(s) ago
The hotel is close to the mall, quite clean, only the hallway area is a bit smelly.
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+5
2 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Mr./Mrs. Laode M.F., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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L***a
Transit
9.4
/10
Reviewed 6 week(s) ago
Strategically located next to the mall. Finding food is easy; nearby are Burger King, McDonald's, Pempek Candy, and Beringin. It's absolutely delicious. I always stop by here when I go home for Eid.
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Accommodation's Reply
08 Apr 2026
Dear L*a, This is the warmest greeting from Maxson Palembang Hotel. We sincerely thank you for staying with us and for your valuable feedback. We look forward to seeing you again on your next visit and will strive to provide even better service. Thank you. Sincerely, The Management of Maxson Palembang Hotel.
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Muhammad
8.5
/10
Reviewed 6 week(s) ago
Clean rooms, strategic area, friendly service.
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Accommodation's Reply
08 Apr 2026
Dear Mr. Muhammad Wai, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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s***a
8.6
/10
Reviewed 6 week(s) ago
For me, Wi-Fi is their only weakness. Other than the internet connection, superb. Will you get your money's worth? Yes, you will.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, We would like to inform you from Maxzone Hotel Palembang that we appreciate your stay and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Respectfully, The Management Team, Maxzone Hotel Palembang
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Willys E. I.
Leisure
9.4
/10
Reviewed 6 week(s) ago
The staff, hotel, and facilities are all excellent, and the price is reasonable. Good job, keep it up.
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1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Mr./Mrs. Willies E.I., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We sincerely hope to welcome you back on your next stay and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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Number of reviews per page
20
40
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