Tea Garden Resort

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Overall Ratings & Reviews Tea Garden Resort

Traveloka (1,885)
Other sources (9)
8.2
Very Good
From 1,885 reviews
Provided by travellers on
Cleanliness

7.9

Room Comfort

8.2

Meal

7.7

Location

8.0

Service and Facilites

8.2

People often mention about Tea Garden Resort
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Staff Friendliness (44)
Family Friendly (42)
Taste (39)
Variety (39)
Surroundings (38)
Ambiance (37)
Hotel Area (33)
Room Space (32)
Bathroom (32)
Bedroom (24)
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Traveller Reviews Tea Garden Resort

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40
Customer reviews
Koh F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
A fun 3-day, 2-night vacation experience for our family, including ceramics making activities, the kids loved it. There are other equally exciting activity packages, such as tea lessons, trekking through the tea plantations to the waterfall, paragliding, and more. You can swim every day, and there's a 24-hour hot spring pool for relaxation. Oh yeah, we also got lots of discounts and vouchers. Thank you so much to Tea Garden and its staff.
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v***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The hotel is a bit isolated, and the entrance road is narrow. However, the hotel grounds are nice and comfortable.
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Susy D.
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Staycation
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8.5
/10
Reviewed 2 week(s) ago
T4 is great for healing and being alone from the crowds, with the concept of a house filled with leaves.
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B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The access road was a bit rocky, but it was still safe because it wasn't too busy. The cottage is spacious, with a spacious living area for family gatherings. Some of the interior and exterior are a bit dated, but still in good condition. Access to the rooms and pool is via steps. Toothbrushes, soap, and towels are provided. It's clean, but the unfinished design and some of the materials are a bit dated, making it feel a bit less fresh. It's quiet, with lots of grassy areas and rice paddy views, perfect for relaxing, even though the weather wasn't too cold when I visited in July. There's a restaurant and herbal cafe, plus a cafe near the pool. As for the restaurant, as per previous reviews, the process is a bit slow, and the food isn't hot enough, but the taste and portions are just right. The service is friendly and polite. The "Angkang Teteh" (the "Angkang Teteh") are all great :) Right across from the hotel is a deer sanctuary and a tea plantation. It's a great place to bring kids. Overall, it's okay, considering the current price. Hopefully, the building can be upgraded to freshen things up and provide a more immersive resort experience! :)
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+4
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E***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Very nice with cool air, and good service.
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1 people find it helpful
Aditya P.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The bathroom is dirty, the shower is weird so it's hard to take a shower.
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Kokom N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It's cool, the staff is friendly. It just takes a really long time to order food at the restaurant.
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Awesome... everything paid off.... thanks
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D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.9
/10
Reviewed 4 week(s) ago
The location and scenery are amazing, but the hotel needs to improve its hospitality management, especially during peak holiday seasons.
3 people find it helpful
E***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
Some of the drawbacks of this accommodation are as follows: 1. Early check-in is not possible. There's a charge of around IDR 70,000 per hour for early check-in. 2. There's an additional fee for children over 8 years old. If the food is okay, the extra charge isn't a problem; this is an additional fee for accommodation. 3. The room smells, the towels are dirty and filthy. There's no ventilation in the room and no air conditioning. 4. The staff is unfriendly and takes a long time to respond to requests. 5. The swimming pool is dirty, with a simple shower area. 6. The breakfast food is very basic and tastes awful, not worth the price. 7. The location is far from the main road and only has room for one car. This is my first time staying at a resort, and the price isn't cheap, but I really didn't feel at home and wanted to leave quickly. Pros of this accommodation: - No
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4 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly, and the food was quite good, but the taste and variety could be improved. Food refills also need to be quicker. There was only one doormat in the room, which is not enough considering the hotel's large open space. Rather than threatening fines for using towels as doormats, it would be better to have more doormats.
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3 people find it helpful
H***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The villa is modern, has a large yard, a calm and cool atmosphere, and is surrounded by rice fields and tea plantations. The staff is friendly, and the breakfast is delicious and varied. There are also many restaurants outside the villa. Access to the villa is from a village road, which is large enough for one car, but is quite good. In front of the villa is a deer sanctuary with an entrance fee of 15,000 Rupiah. It is close to the D'Castelo and Sari Ater tourist areas. If you are looking for tranquility, this villa is perfect.
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+4
3 people find it helpful
C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
Far from the city center, the service is quite good. What made us uncomfortable was the excessive threat of fines posted everywhere in the room. We had to pay extra for parking without any additional amenities. I complained because we paid for additional amenities but weren't provided with towels, toiletries, etc. This place is suitable for small families; if you're with more than four people, I prefer a private villa. The food isn't very varied and feels tightly guarded. The pool's warm water isn't hot enough.
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m***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Cozy place to bring a big family
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A hidden gem in the Ciater area. The road to the resort requires some effort. Breakfast is standard. It gets a bit stifling at night because it's all glass; ventilation should have been considered. It only cools down in the morning after opening the door. Otherwise, it's fine: clean rooms, a clean and well-maintained garden, and a swimming pool and wading pool.
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Ahmad S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The cottage needs some refreshing and upgrading to make it look well maintained and clean.
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1 people find it helpful
Mita R. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
It's so much fun and completely off the beaten track. There's a mini zoo near the hotel that makes the kids so happy 🥰
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1 people find it helpful
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Teguh S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Okay, just lacking in breakfast, refills take a long time
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N***A
icon-origin-TRAVELOKA
8.3
/10
Reviewed 10 week(s) ago
The hotel is located in a village, but access is good, from two directions. If you take a shortcut, it's a bit rocky, but the Google Maps options are good. The hotel staff are friendly and polite. The hotel room is quite nice, but it does have an old-fashioned feel, like the towels are clean but worn, and there are still a lot of large ants in the room. Breakfast is quite varied, typical Subang dishes. As for taste, it's up to each person, but in my opinion, it's just enough. The main thing is to improve maintenance, improve the cleanliness of the facilities, and perhaps some of the equipment is old/worn and needs to be replaced or repaired, such as the towels, doormats, a slight damp smell, the cupboard at the back that's about to fall off, and so on. These are small things, but if you pay attention, they will certainly improve the quality of the hotel, because everything else is fine 👍🏻👍🏻☺️
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1 people find it helpful
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
The road wasn't that difficult. Very quiet, far from the city. Stable Wi-Fi. Lots of termites. Strong toilet water. The food was very salty and bland. The service was helpful. The pool was warm and cold. Overall, a great experience. No complaints. No fees. Would love to come back.
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+2
5 people find it helpful
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