Overall Ratings & Reviews My Pond Hotel

Lovely hotel at a good price and conveniently located; I stay here often when in the area. Great for a quick overnight trip. Has all amenities I needed. Fabulous view at breakfast along the river (possibly best view in Port Alfred).

Everything was perfect

It was excellent.

A beautiful place and room was clean and neat. Relaxing setting and host was friendly. I will definitely be back and I’ll highly recommend 10/10

Absolutely beautiful hotel. The breakfast included was amazing. friendly staff, beautiful pool, spacious and clean rooms. I will definitely stay here again. It was absolutely lovely and safe.

Lovely hotel close to the Main Street

Fantastic hotel with fantastic service

Stayed here for the third time, so it must be good :) Best value-for-money in the town in my opinion. Food was good and rooms were excellent.

Comfortable, clean and breakfast staff are amazing... Maintenence required in the room i stayed in.. However, overall, I would return

Excellent

The only comment I can make is that apparently the water in the rooms is not fit for consumption. Why supply bottled water? This is a costly exercise. If the hotel was to put an RO filtration kit in each room with a filter change every 24 months, there would be no problems. These kits would pay for themselves over and over again. Worth a thought???

Surrounds on the river side of hotel are pleasant. Unfortunately we were told when there was no hot water that it would only be fixed the following day, with no management on site. The standard room has a double bed size only with no extra length. Staff are predominantly trainees at hotel but are friendly. Very small pool area with partial sun during the day. All not what one expects from a 4 or so star hotel spending good money.

The hotel still looks new after a few years of being around; rooms have a modern styling and the typical amenities; all the staff were very helpful; the hotel has one of the best river views I have seen, so I always had breakfast outside on the river bank; breakfast was excellent - it was not lavish but each item was done well; the price I paid for the room made this a bargain; Wifi worked fine - I wasn't expecting to stream video in Port Alfred anyway so when that did not always work, i was not bothered; have been here before and will stay here again!

The staff were friendly and very welcoming, when we wanted to be assisted with anything they were always willing to assist. But their menu was not easy to understand and we felt like it was limited or not user friendly

Great stay at a very good hotel. food was fantastic. service friendly and very good. only neg. was the noise level at night in out room coming from the street mainly the car guards. will next time ask for a room facing the river.

I enjoyed staying there

Amazing

The hotel is on the river and the restaurant has a nice view. The rooms had a bit of a smell like it’s been standing empty.

It’s an amazing place. We really enjoyed our stay, even though on our second day we woke up without hot water. No one had notified us about the incident. Other than that. Everything else was amazing.

Excellent service. All expectations met