Darle más manteniento

Todo bien

The hotel was very clean and the staff were amazing. There was an issue with their key card system, but they always had a staff member waiting to take us to our room and open the door for us. Overall, we were very impressed.

Muy buena atención y muy limpio

Bonita experiencia. Pero no supero mi expectativa.

Well located modern hotel...good breakfast spread...helpful staff...cleaning staff did wonderful job...close to restaurants and mall as well as Walmart

The menu was very varied and fresh. The staff was friendly and willing to help with any questions. The room was clean and the blankets were very comfortable. The reservation stated there would be a bathtub, but I was assigned a room with a shower. The only drawback was getting there. The surrounding streets aren't paved; I think directions would have been very helpful. The only access is through the shopping center.

Todo en general estuvo muy bien, las habitaciones bastante cómodas y espaciosas al igual que las demás áreas del hotel. Las únicas cosas que no me pareció fue la limpieza en cosas específicas de la habitación como las tazas, utilicé una y estaba sucia con algunos cabellos adentro. Lo otro fue el desayuno, había demasiada mosca sobre el área de postres, el encargado dejó unas velas pero no era suficiente para evitar que las moscas se posaran sobre la comida. Con respecto al Staff todos, todos fueron muy amables y prestaron buen servicio.

Poor functioning toiletries pumps.

Las habitaciones son cómodas y limpias. El desayuno incluido es rico. La atención de todo el personal es excelente he hizo de la estadía mejor.

Excellent place

Excellent location and I believe it’s one that one of the best hotels in Xela. Staff is very courteous and attentive, this is our second time at this hotel and I remember breakfast being better two years ago. Hotel could use new towels, but the location right next to a Walmart and shopping center with restaurants is awesome and very safe.

All was wonderful except for the room had no mini fridge and the jacuzzi is maintained cold unless you ask for it to be warmed up.

Todo fue excelente, pero la amabilidad del personal hizo que fuese aún mejor. Regresaremos

Very good place to stay

Great stay!

Everyone was very kind

The staff si very Nice, the room is very good And the bed and bathroom is Nice

Excellent hotel service and spotless room. Thank you for the great customer service provided by LATAM La Pradera hotel.

Mucha dificultad para el parqueo. El personal muy amable. La limpieza en general (especialmente el baño) puede mejorar. La comodidad de la cama excelente.