Overall Ratings & Reviews Queen’s Hotel by BON Hotels

We were disappointed to find our room smelling very heavily of mold, discovered cockroaches and spiders in the room also. We could not stay the night.

Hotel has seen better days and is in need if z refurb

Historical place. Time travel effect to a bygone eta. Great pictures of past glamor. Wonderful dining hall and gardens. Rooms and corridors show their age. Huge potential to make the hotel glorious again.

The Queens is a nice place to stay sadly the bar wasn’t open or the restaurant wasn’t open either maybe a little overpriced for what you get but would visit again

Very nice stay.Clean room with everything you needed.Lovely street view.Safe parking.Friendly staff

Very tired and urgently in need of renovations. Reception staff (a single male) was dressed in a tracksuit (15:00 on a Friday afternoon) and a bit clueless. Breakfast very boring and unimaginative - in contrast to what Cafè Brûlée has on offer. I was so looking forward to stay at this iconic landmark but was unfortunately totally disappointed.

Nice clean place stayed previously there also

Stunning hotel. Will definitely be back.

Great stay. Old-world charm.

Excellent staff,friendly and accommodating. Queen’s Hotel is very central. Private parking was good. Hotel was very neat. Great breakfast.

Good standard , very good breakfast.

Queens hotel reminded me what it’s like to visit a traditional hotel in a world full of anonymous AirBnB visits. Mario opened the door as I approached and greeted me by my name and then offered to help us with our bags. That little gesture put a big smile on my face after a several hours on the road. We used a family room and it was comfy and clean. Mario helped me with neighborhood tips for my jog and was working when I called it a day late at night and greeted me in the morning again (does he sleep!?). The family enjoyed the pool and the breakfast was pretty good in the adjacent coffee shop. I will come here again. I only review places that deserve the merit - this one does.

housed in an elegant building; with opulent original features ; concierge service is exemplary; city-central location; I loved the remote location and the peace and quiet. The service from all the staff was first class, beautiful setting, very peaceful and relaxing. Immaculate grounds and rooms. Excellent food served by fantastic staff.

Old world feel with small rooms. Excellent staff. May encounter a tour bus group.

Very friendly and helpful staff and lovely big serviceable family room.

good

We have often eaten at the Colony restaurant and have had fantastic food. So we were happy to spend one night at the hotel, but what a disappointment. The rooms are small, the bathroom is minute. The built in cupboard is as old as the hotel and the bed was not comfortable. The inly positive thing was the good breakfast, I just wish they would match the cups to the correct saurcers. Forgot to mention that on the morning of our departure there was no porter available to help with our suitcases.

Very nice hotel with very good restaurant

Thank you

After a long drive it was great to be able to eat dinner and then walk back to our room on the same floor!