This is very run down, brilliant location but a tired hotel. I had no kettle in my room despite having tea coffee and mugs, this was rectified once I brought it up. The staff are fantastic, the hotel itself is just very tired.

The hotel staff were lovely and helpful, I was able to leave my case at reception as I was off out for the day, and wouldn't be back till the evening. The hotel was lovely had a good relaxing feeling. My room was very clean and cosy. Bathroom was clean, however the hot water in the shower went cold after a short time. Not to bad a thing as the cold water woke me up and I was ready for the day (04.00). The bed was clean and comfy however, it felt like the bed was on a slight slop. I felt at times i was going to roll off 😄 (no I hadn't being drinking). Not really sure what the hatch / boarded up thing was all about. I did hit my head on it during the night 🙄 I was a lot better than the one I stayed in the night before. I would stay here again. In a double room next time. 😊

Helpful staff, great breakfast and a central location in Ryde are the plus points that make up for the fact this is now a pretty tired hotel.

The location and standard of the hotel was great, and the scaffolders turned up at 6am, end of sleep

Staff fine. Bedroom maintenance poor. 2 lamps without bulbs. TV antennae bust, informed management but not corrected. Tea bags not provided after room clean. No porter support.

Very dated. We were placed in another building across the road. Bathroom was a bit grubby. Good location but I don't think we'll return

Good value

We had a lovely room with great views which was wonderful. Staff very friendly & very helpful, aways stay at the Yelf whenever we come over,

The reception staff were excellent I had a good sized room, which was clean and comfortable.

Parking was easy, staff were friendly and professional, the room was clean, and the food and bar was exceptionally good

We did a 3 night break. The staff were very friendly great people. Lovely social sitting areas. Nice bar and coffee area. The bed room very spacious, beds were clean the bathroom was clean but no window and the vent didn’t work so it smelt damp. We kept the door shut and once we had our showers the smell was not so bad. The sitting area was great space furniture parts worn but nothing really to stop us going back. Location very convenient. Nice cafes restaurants local convenience stores. Would I go back there YES!

Select hotel becuase of the location and free parking, which was essential but when we got to the hotel, was told parking offsite but when got to the space, there was only 6 parking spacing, all full, so had to park away from the hotel and walk back. Sink drain bubbling up, even when not in use, toilet constantly dripping, smell of drains always Spoke to reception and they said someone would look at but happen the second night. Walls are also thin, could hear snoring from the other rooms

We stayed in an appartment across from the hotel. Very good spot for beach and transport. Was very clean but needed plenty of updating. Rotton window in bathroom which also looked very tired. The whole room did need a re vamp but served us very well.

Really nice and spacious rooms, staffs were so polite.. Many other shops were in walkable distance and have a beautiful sea view nearby...

Very comfortable the room was large and the bed was just right . The hotel was right in the town soeasy access to shops and restaurants and not very far from the beach

On the high st so easy access to bars, restaurants and shops

The condition of the room was appalling and the hotel should be ashamed. Stains on the bedsheets, stains on the carpet next to the bed, bathroom ceiling paint peeling, rusty shower fixture, paint peeling off the window sill and the door had apparently been broken into previously and not repaired. Never again shall I book into this once respectable hotel and I believe a refund should be in order.

Excellent location for all te reasons highlighted Plfrfrom a Weter

Everything was brilliant. Apart from one of the rooms we were in, you couldn't april in one of the windows but the other two you could.

Had a full refund back as room was at the top of the building in the eaves mattress was stained and could feel the springs on the bed . No proper mattress protector only an old blanket the blinds in the bathroom and the bedroom were ripped and the carpet looked very worn the gentleman that doubt with my problem was very good and gave me a full refund. I then booked in to somewhere else for the night