Overall Ratings & Reviews RESI STAY JISCO HOTEL Kyoto Gosho Nishi

Staff was professional, polite, helpful, and accommodating. The hotel and our room were clean.

Nice

The check in process was a nightmare. They requested I fill in basic contact and passport info ahead of time before they would release the check in info, which I did. Their system would not store my email, but they were emailing me, so I didn’t think that was an issue. On the day of check in, I still hadn’t received the instructions, so I emailed them. Not only would they not release it until I could get the system to recognize my email, they asked for a backup email before sending me the instructions(not required per their protocol). All of this was during a travel day, which is already hectic, and it took hours of corresponding back and forth VIA EMAIL which is what they wanted from me. They withheld the info until 7pm the day of check in. It was all so ludicrous and idiotic.

We were cautious about this place based on the reviews but we had a great stay. We had no problem at all with the noise and checking in was easy! Just read the instructions properly...

Lovely location beside the gardens. Nice to have sliding door to private garden space.

Was clean and a nice little place to stay. Nothing fancy but plenty fine since we just needed it to be a place to shower, sleep. Would stay there again

Good bed & shower. Clean. Good location. Room tiny. Front desk staffed only after 8pm- a problem if you need an extra pillow or have question. Overall, inexpensive, everything okay but staff lacking

Great property with great facilities in an ideal location. The check in process, however is very lengthy and frustrating. After arriving at Kyoto station we struggled to find the check in counter. Then we spent nearly an hour in the office waiting and then walking through the details our out stay with the (very kind) staff. The whole process could be expedited via key box at the property itself.

Everything was great. Highly recommend!!

Clean and comfy with a lovely bathroom, clean towels available daily. Coin laundry available. Luggage storage available. Was very cozy and near a lovely park. We did a fair bit of walking to get to central kyoto but overall would stay here again

The hotel staff were not always visible and quick responses from them was not available.

It isn't in the center of it all, but very accessible. There's a bus stop close to the hotel so I used the city bus most of the time. There's a subway station too. What I liked best is the range of amenities! I did not pay attention to the details when I booked, so I was pleasantly surprised that there's a washing machine in the room! Perfect for someone who's in transit between cities so you can get fresh clothes. The foot massager is a great bonus too - I looked forward to coming back to my room after a long walk. Room is clean and comfortable. Highly recommended.

It was good but I am not a fan of self checking- it is already a lot to do in a new country and it adds another layer of more work. They did have nice pajamas and even washing facilities which were helpful . The room was very small but that is typical of Japan. It was still comfortable

Way to noisy for us. Drunk girls having a hard time using elevator. Night staff said nothing. I had to continually get up and let people in the halls know how noisy they were being. If you are ok with the noise you may like it. I would not stay here again.

Nice stay

Check in dreadful no email received no one onsite luck to get into reception when another guest left eventually got thro on reception phone. Took significant time

Everything was great, location was perfect, not too busy but very close to a metro and even walking to the main areas. Beds were comfortable and check in was easy just make sure you fill up the form with all the people Staying at the hotel so you can get the email With the details before you arrive.

Great property with good rooms and quiet area, easy access to transportation, really enjoyable stay with the only downside being the wifi becomes quite slow in the evenings when lots of people are using it.

No drinking water or juice machine.

I liked the idea that they have an office just by the Kyoto station where we can check in and leave our suitcases. They even took us to our hotel by 3pm. It was just perfect to start our stay in Kyoto. I had a lovely chat with the night manager who understood our needs. The staff were all very polite and helpful. They all made our stay very comfortable and we felt so welcomed. Thank you ever so much.