Good - Very convenient to metro and bus services. It’s next to a shopping mall with a super market.
Bad - Must keep edibles away to discourage cockroaches.
Verified traveler
Leisure Family
8.0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
Right next to a huge shopping centre. And Subway station is connected at shopping Mall basement. Very friendly staff. Please ensure your phone have wechat and baidu Map.
Francis
Leisure
6.0
/10
Reviewed 347 week(s) ago
Expedia Group verified review
The hotel location is good except during my stay there is construction going on which affect direct access to the hotel. While there are a lot of places for food on the street, they might not appeal to some people but then there is MacDonald & KFC! The adjacent mall is modern but most of the shops are expensive.
The hotel room is self contained with washer and fully equipped kitchen. However, everything is a bit dated, the hot water tank needs upgrade, the toilet bowl in my room was leaking at the base. It was annoying but apparently cannot fixed! There are small cockroaches running around occasionally. Also the apartment is located in a mixed commercial/residential building. Although there are 4 elevators but the wait time is long especially during peak hours! Checking in was confusing and that staff cannot speak English however my communication with the owner, Leona was excellent and helpful. Regardless of the defects, I think it's a good apartment /hotel to stay. I will stay again next time when I am in Shenzhen.
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TravellerD
2.0
/10
Reviewed 351 week(s) ago
Expedia Group verified review
You would do better sleeping in the Streets
The Mamaya can be described in 2 simple words - Hotel nightmare!
Recipe for a nightmare - 30 minutes to check in ... even when there is no one in front if you. Then move on to non existent views (they downright lie in the advert). Mmm ... how about some mini cockroaches everywhere. Want a Shower - have some filthy black mould, try to dry off without using the stained towels, and then hope to get some rest on the rock hard bed. There you go - that street pavement sure looks good now- at least there’s a decent view.
Oh well, they say you have to experience the bad in order to appreciate the good. Every other hotel is going to seem like 6 star luxury after this one.
Full refund please!
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Verified traveler
8.0
/10
Reviewed 370 week(s) ago
Hotels.com verified review
Good location at city center, near shopping center. Location is very near Science Museum MTR. Friendly receptionist. The place is actually an old condominium, however bed sheet and towel are clean. No-frills accomodation.
Verified traveler
2.0
/10
Reviewed 376 week(s) ago
Hotels.com verified review
Musty smell, dirty bathroom and kitchenette, hard bed, disorganized check in procedure but good location
Anthony
10.0
/10
Reviewed 377 week(s) ago
Expedia Group verified review
My very first time to Shenzhen for more than a week. Although the property was not as cozy as hotel, but general condition of the property was great. And the host - Leona was helpful during my stay, whenever I went to her place to ask, she will be always willing to help.
But just bear in mind, this is a normal residential apartment, daily life noise is somehow unavoidable. The family living next to me was extremely loud when they were awake.
Nära till många bra restauranger och till tunnelbana.
Bra boende men städningen kunde varit ännu bättre. Det var en del småkryp på rummet, någon sorts små skalbaggar.
Trevlig personal!