Overall Ratings & Reviews Niraamaya Retreats Backwaters & Beyond

It was a great experience. A proper retreat and spa. I got a full body massage and so did 2 other members of my family. Will recommend to people for sure.

What a beautiful resort this was. We stayed there for our anniversary trip. The staff from welcome to dinning to housekeeping were are super warm and friendly. And, they did an amazing job making us feel extra special - especially with all the decorations for our room and helping plan a beautiful candle light dinner. The view from our villa was gorgeous. The only icky thing was that since pool area is also surrounded with tropical plants, there were some bugs from the plants n all that would be floating in the pool.

Performance by various artists during evenings

Evening performance by artists

Ideal break for a couple or family of 4 or a small group of friends. Great food, great service, great rooms. It is a wellness centre, very peaceful, right on the backwaters of Kerala. Very good value for money. Can improve in choice of TV programmes as most are in local language.

Excellent stay. However, food prices are a bit high. Overall good experience

We enjoyed our stay although we had been concerned after reading a couple of recent poor reviews. We felt that these were unjustified. The property was remote and relaxing. Sometimes instructions needed to be repeated. Lunch and dinner were very nice although alcohol is not served. The rooms were very big and the staff were very polite. There are a selection of massages in the spa.

The waterfront view was exceptional from the balcony. The staff were helpful and eager to please all round. However, the room house keeping was less than optimal. On one day the room cleaning was missed entirely even when the “Please clean the room” sign was on display all day outside the room. That said, we still plan to return to Niraamaya Resort Kumarakom in the future.

This was one of the worst resorts that I have every stayed at… People cant speak English in the resort… extremely bad management .. Very bad reception and welcome on the first day.. i left the resort in one day … i left the property in one day.. I expect a refund for the remaining 4 nights .. THIS IS NOT A 5 STAR PROPERTY.. please get your facts straight .. more than half the property was empty.. whats on their website is misleading.. I am extremely unhappy and disappointed with Expedia for having suggested this place as a 5 star property..

Extremely poorly managed hotel. Staff are the most unhelpful bunch (during my stay in Kerala, I stayed in 4 different locations and hotels and this was the only one I regret). There are flies everywhere of the backwaters but the hotel do not manage that well. Food option during breakfast were limited and of poor quality. This is more like a 3 star hotel

Beautiful relaxing hotel in back waters of Kerela. With great spa. Great staff too And fantastic sunsets. Would recommend for relaxing time.

The views were great. The room was large, clean and cool. The staff were super helpful and happy to help. We loved the food in the restaurant . Would like to see a coffee machine in the restaurant. Would love to return.

Lovely hotel and friendly staff.

This resort is an excellent place. The staff is very nice and polite. I would recommend this place to all my friends

Excellent property and amenities. Ayurvedic massage is a must. Highly recommended

Idyllic setting nect to lake. Pesceful

The hotel was excellent. It is an extremely relaxing place where the staff are very attentive and can’t do enough for you. The food is excellent and there is a variety to accommodate all tastes. We stayed in Achenkovil and the room was clean, spacious, and had everything we needed. I would highly recommend this hotel if you are in the area.

Good the spa was excellent. Bit boring The high tea was very poor.One type of biscuit. That is not high tea.

Service was excellent. Luxurious gardening and plants with swans. All the staff were very welcoming and courteous. Missed the early morning coffee service. Breakfast buffet was not bad.

The staff is incredible. Property is a bit dated. Dining option is only one but they are excellent Ala Cart. Buffet was lacking. Also Rude guests who I first hand witnessed dipping their hand into an open dishware that was set up for buffet. All and all, great property for any type of Ayurvedic massages. The spa area was excellent and staff was just pure bliss. Cannot say more nice things about the staff from the front desk, spa and groundskeepers. Beautiful views of the backwaters.