The room itself wasn't clean at all. The bathroom was in a good condition, but the room wasn't.

It’s the most horrible hotel i ve been in , dirty room dirty blankets bad smell , do not go there

Let me pre-face by saying this place was a budget friendly option and expectations were low… Check in was easy enough, they gave us keys and charged us for the city tax. Originally we’d booked a triple room, this then turned to a room with 1 queen bed and 1 single bed. When I emailed to find out why, they said they don’t have triple rooms. So reluctantly I booked a second room. The original room had 3 beds when we arrived… so the second room wasn’t needed in the end, but since it was paid for we used it. The rooms are basic, the showers are small and the shower head wasn’t attached in one room. Both rooms had poop in the toilet and one smelled so bad it was hard to stay in there with the windows closed. Last kicker is the front door/room key thing. You have to hand over all access to your room when you leave the hotel. There’s no safe for passports etc. their receptionist locks the front door each time too, so try not to leave when they go for a coffee break. We ended up locked inside the hotel for 15minutes when they did. Only the receptionist had the key, the cleaners couldn’t even let us out. In summary, it’s a crappy budget hotel that looks similar to the pictures shown, the metro connections are good and there’s plenty of shops and cafes nearby

Staff was unfriendly. I was charged a fee for arriving after 8pm, despite there being country-wide train issues in Italy due to strikes.

I loved that this place was central but a little hidden gem!

The room and shared bathroom were very clean. Due to its location, it was quite noisy.

not aware that aircondirioned is not included in the fee. so hot the room..struggle all night..noisy neighbourhood..no fan..toilet seat is coming off

Friendly 24/7 sfaff. Very nice next door coffee shop. Must pay extra 10€ for AC per night.

We stayed one night, everything was fine. Suitable for the price we paid and convenient for the Metro.

We wound up not even staying here. We checked into the room and got upstairs and into the room and it was awful! The room was dirty and smelled heavily like smoke so bad that it was choking us up and we could not stay. The smoke smell was so bad that we were coughing and choking. We went downstairs and asked for a refund and told them that we needed to leave due to the condition of the room and we were told it was non-refundable. We left and were out over $800 that I guess we just have to eat because of their policies. Not ideal at all, but there was no way we were staying there. DO NOT RECOMMEND!!

The staff was nice, the hotel is located really close to the metro, a couple of station away from the Duomo. You get what you pay for in terms for facilities the bathroom was clean, the bed was clean too. The room is small and you have to pay for the air condition 10 euro.

Hotel was run down, only stay if you want basic. Sheets had stains on them and covers looked like they had been used 1000 times with hols in them. There were small cockroaches in the bathroom.. staff were friendly.

The only hotel to charge a scam administration fee when you check in. Spend your money on a better hotel instead and skip this dreary location.

Hotel is worn down, dirty blankets and area is unsafe.

Worst place ever!!!! Cold, unable to put the heating on came on at a set time 3-8. Window did not shut properly so it was freezing all night. Smelt funny. Room was half decorated. Toilet seat broken. Couldn’t wait to leave. Would have found elsewhere if we could. Left as soon as we woke up in the morning. DO BOG RECOMMEND !

There was no parking as they advertised. I drove around for 1 hour and still found nothing. I told the desk person I was cancelling and they will not issue a refund….. nor will Expedia. Very disappointing

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Crappy establishment. Beds had sheets only and room had a wardrobe with assorted random blankets that looked like they thrifted. Staff was unwelcoming and unfriendly. Very much a hostel quality type of place. Stickers and holes in the doors. College dorm like

Property was good for my needs and easy to get to the Metro which is just across the road. Staff were always available and helpful so no issues there. It was a lively and busy area but had no issues personally and also just a 20 min metro to Duomo. It’s very basic accommodation but for the price I really have no complaints about this and the shared bathroom was clean and didn’t have to wait whilst there.

it was a little bit unsafe and noisy