Overall Ratings & Reviews I am Design Hotel Campinas by Hotelaria Brasil

Clean and spacious. Walking distance to local restaurants. Very peaceful environment. I loved it.

Nice location and room.

Poor documentation of guests daily expenses. Guest had to waste 2 hours at check out calling credit card company to prove expenses were paid ! This was unacceptable. When proven correct guests : hours trip ahead. I could have ended better. If they knew what they were doing to start with. Food menu was repetitive and there was no 24 hr food service.

Amazing property, great staff, super pet friendly, quiet neighborhood, quality restaurant. Will definitely return.

The stay was truly outstanding! If I was to have any complaint, it would be that the pool is too small for a hotel of this size. It is a truly gorgeous pool, but extremely small. Many people would come to the pool and left because there was not enough room. Please check you question about parking. It only gives you one option (street parking). I used the hotel parking which was great. The attendants treated my vehicle with care and they were very quick to deliver my car when I checked out to depart. Every hotel employee that spoke with me or helped me was very courteous, professional, and helpful. Excellent service!

Amazing facilities and location. Staff extra helpful.

This was one of the worst stays we had in a recent 15-days trip to Brazil. It's unclear how this hotel has reached a 4 star rating. The rooms are very small (room pictures in the website are deceiving). We arrive around 8PM tired from a long trip w/ a small child and large suitcases. We were promptly informed by the staff member at the front desk (Leticia) that the hotel only had one luggage cart that was currently being used by another guest and we would need to get all of our 6 suitcases to the room by ourselves, without any staff help, as she was the only staff member working at the hotel at that time. We tried to ask her to let us borrow the cart, since the other guest using it had only a few small luggage pieces and the cart was sitting by the main door, with said luggage for along time, but were told that the cart was on a "first-come-first served" basis regardless of the guests actual need. Leticia also demanded payment for our 2 nights stay before we could even get to our room, something we have never been asked to do in other 4 start hotels before. The next day, at breakfast there was a gentleman having breakfast in his PJ's, something considered highly inappropriate in Brazilian culture, and probably other cultures around the world. The list goes on and on. We did complain to a manager, but all he could do was to offer us a small discount on the room rates should we decide to extend our stay. We cut our stay short, found a better hotel in Campinas and won't be back

Great property. Good location. Small grocery store one block away.

Great location. New facilities.

Great hotel with large rooms. Service was great - accommodated to our late check out and let us hang around the rooftop pool.

Everything was excellent 👍 but the only thing I recommend changing a little would be the daily menu for breakfast in other words more options!

Everything was great!

Love the concept and modern design.

Very nice hotel for the area. Breakfast is pretty good as well. Walking distance to several eating options.

Great location, staff and service. Love the fact to have a kitchen in the apartment. Perfect for a sort term living.

I arrived with a small baby after 8h flight and they made me wait 6h to have my room. Not even got my suitcases. Terrible people working there. Front desk awful. I will never ever go back amf I will defame them as much as I can! Corre gente! Ligar péssimo! Recepção um lixo.

Very good experience, i would recomend this hotel to anyone.

beautiful experience. God is good.

Everything was good, the only issue was this upstairs neighbour ,, sooooo much noises ... very disrespectful..

I Ike the hotel , but I really disappointed with management of the hotel, I felt like very disappointed