Wonderful apartment complex! The staff were really lovely and the apartment was fantastic. We had a two bedroom sea and mountain view apartment near the central reception. The apartment was a little tired but otherwise really lovely and luxurious. For the money we were very happy with the apartment, it's one of the nicest places I've ever stayed in Spain/Tenerife. We opted for breakfast included as it wasn't much per person and the offering and timings were good. It did get very busy at times but wasn't an issue, we always found a table and although plates and other bits occasionally ran out it was still very good value for money. We stayed with our 9 month old baby and were provided with everything we needed. A decent safe travel cot for sleeping, including a firm flat waterproof mattress, a high chair and baby bath. We had three balconies in total and a lovely sunken living room. The apartment also had two bathrooms which was great when staying with another couple for privacy. The kitchenette was actually a fully fledged kitchen with full oven, hob, microwave and dill fridge freezer. Everything we needed was in the apartment including hairdryers, iron and smart TV. Although some parts were tired it was clean and fully functioning. The windows and doors weren't double glazed so the entertainment could be quite loud as we were by the main pool but this was always finished by 10pm, it was only really apparent as we have an infant who goes to bed earlier than most.

Good place

Ons Hollywood Mirage has a superb and welcoming staff that provides excellent service. The food and amenities are great. I stayed in both the one bedroom apartment, which I really loved, and a studio apartment; both were clean and comfortable. The hotel is located near the top of a mountain. Within minutes, I would walk along the mountain’s path. My balcony provided spectacular views of Los Cristiano’s coastline.

great apartment for a weekend away. very clean with toiletries and towels. close to good bars and restaurants but at top of steep hill. so not good for anyone who has trouble walking. great stay for us though and we will be back.

We stayed in a spacious apartment with a huge balcony offering a stunning view, perfect for three adults. The bedroom was en suite, and having two bathrooms was extremely convenient. The rooms were fairly clean and well maintained. The kitchenette was well equipped with a good range of kitchen items. My husband especially enjoyed cooking there using fresh seafood, meat, and vegetables bought from a local supermarket. On one occasion, my elderly father felt unwell after returning from town by taxi. The staff responded incredibly quickly and were extremely helpful, which we truly appreciated.

The room was ok a bit over priced the staff were fine the entertainment team tryed hard

Complex and rooms were very clean, breakfast was ok..but could have been a lot hotter. Hotel is about 20 minute walk to beach downhill....return journey is a lot longer and more difficult. Not suitable for people with restricted mobility. Lovely restaurant opposite...but no others within very short distance

Excellent all round

Everything as above but bathroom layout is not really suitable for disabled,the sink is too big

Very good

Rooms were very nice and clean. Staff were friendly. Maintenance teams were always pro active to keep on top of any defects which I liked. 3 pools. Only a 5 min walk up the hill from the main Los Cristinaos nightlife so it’s not that big a deal like some people have complained about. Would I go back ? Absolutely

At this time of year people go to Tenerife to get some sun not to be sold tickets for an outside dinner and where a fleece it was so much better when it was inside and you had a proper restaurant Also the sun beds were always put away at night in rows and very tidy now they are left all over the place people are smoking by the pool and drinking from glass bottles and using the white towels from the room to put on there sun beds I’m sorry to say that we will not return next year

Enjoyed our stay, clean well kept grounds. Spacious well equipped room. At the top of a hill which means lovely views. Nice restaurants and bars within walking distance. Free coach up and down the hill from 10am till 6pm

Awesome holiday hotel was lush

The room was spacious and clean, however right on the road where noisy trucks pass by. The reception is not aware of the fact the hotel charges you a deposit fee of a certain sum of euros ( in your local currency) at check in. When they asked for my card at check in, I was assured I woint be charged . The charge appeared on my account a week after check in and nobody in the hotel could explain it. I contacted Expedia and they confirmed. I hope that charge would be remittted soon.

Family friendly

Yes was great

Good value for money, great view.

3rd time I've stayed here this year. Still good but definitely feel that standards are slipping. Most units are in need of maintenance and updating. We stayed in 3430 and the balcony door would not lock shut and the bathroom door caught on the floor. Lots of broken tiles in apartment and around pool area.

The hotel is huge and beautiful in all white,great Wi-Fi, 3 pools,i love that the hotel sit on a slight slopes which forces me now to get back in the gym,the walk about is great exercise getting back up.straff are friendly and helpful, i would recommend and i would go back again. I nearly for got the beach is 19 min walk,but if you don't want to walk in that sun which is hottt they do a shuttle every hour which start at 10:15.food is great and the bed is firm.