Overall Ratings & Reviews Swisstouches Guangzhou Hotel Residences

Sebenarnya ini hotel cukup bagus tetapi perlayanan mereka yg sungguh sangat mengecewakan. Saya menginap disini selama seminggu dan karena hari pertama dan kedua saya di berikan kamar yg menghadap kejalan, suara mobil sangat kedengaran dimalam hari sehingga saya meminta untuk menganti kamar di hari ketiga, tetapi Reseption mereka yg bernama rec lee memberikan kamar yg paling ujung sekali berharap kami tidak mengganti kamar sebelumnya, sungguh sangat mengecewakan dan dgn sikap sombongnya mengatakan kalau mau kamar yg menghadap ke dalam dgn type yg sama harus ada tambahan biaya. Padahal saya cuma berharap kamar yg tenang untuk papa saya istirahat. Sungguh sangat disayangkan hotel bagus tetapi karyawan sombong sekali. Terima kasih

I very like The ambiance of This hotel Evan The house keeping is Very Good. But The Reseption Rec Lee is not give us a Good Service, we stay almost 5 day and wanna change The Room because its too loudly everynight because he give us the Room near The main Road. Very disappointed about it. Best regard, Mario ast.

Good. Good location. Not far from the airport and the metro. Including food and shopping areas But not yet very much in the city center Need to take the next 3-4 metro stations, take 30-45 minutes. If going to the city, the rooms are clean. The receptionist speaks English well. And have a shuttle bus to and from the airport. Breakfast is ok. The taste is average.