Overall Ratings & Reviews theLAB Franschhoek

Great service ce and hosting by Asedi! We'll definitely be back.

A perfect spot to come back to after spending the day at the wineries. The staff were fabulous and we enjoyed having a pool. Highly recommend!

The issue is with the room. It’s large - but effectively a huge bathroom with a bed in the middle - nothing separated Come in and there’s a bath on the left… then the bed then a small glass screen sticking out no more than 3/4 of the length of the bed and not up to the ceiling with a toilet on the other side. Then a basin then the shower. There is no seating (apart from a low stool opposite the toilet bizarrely) no desk no table. A toilet offering no privacy right next to the bed - nice for the partner remaining in bed whilst it’s in use. The front of the room is all glass lwith a walk way in front. Whilst the glsss is frosted it has clear glass edging and stripes allowing passers by to look in. There is a privacy blind which you can lower electronically but then you can’t access the door. The lighting is also weird. No switches just a remote - not ideal when there are two of you. Toilet area lights up when you walk in this lighting the whole room in the night. Absolute mental design and I would just say the owners should stay there a few nights. Shame as the other facilities and staff were lovely but anyone who thinks that room Is an appropriate design for a hotel needs to be in another business

Liked pool area lounge area, didn’t like” no chairs or desk table in room “ toilet and shower set up ridiculous.

Property very nice and within walking distance of the main shopping street. Host incredibly helpful and attentive.

TheLab is about a 15 minute walk into the centre of town & is well located. We really enjoyed our stay. Food & service was all very good. Staff very welcoming and attentive

Clean and well situated

Lovely people, comfortable, outside hottub was fab, breakfasts made to order, really large bathroom. The only thing was the tech which doesn't work and needs to be ditched. It's a gimmick which doesn't add to the experience- not pleasant having music in the room going on in the middle of the night having had no explanation of what to do to stop it. All in all though very much to be recommended.

Location, amenities, decor and staff all absolutely perfect. Beautiful bathroom, fantastic breakfast and a wonderful wine cellar. Couldn’t have loved it more.

Amazing place with fabulous friendly staff and rooms and a great breakfast.

We really enjoyed our stay at TheLAB. Gerard and the team were fantastic, they went over and beyond to make our stay special. We forgot a bag and they went the extra mile to help us retrieve it. And, they helped us with dinner reservations at the last minute (we had no clue they went like hot cakes!). The whole team were lovely and everyone was so smiley. Looking forward to going back! Thanks again!

We've had a great stay here- all the staff are so friendly and helpful, the property is beautifully furnished and decorated, and having a pool to use (especially in summer) was the cherry on the cake. It's also wirhin walking distance to the town center. Would highly recommend staying at the LAB.

Loved the property, the concept, the shower and the service. Loved Franschoek in general and would definitely come back again

Fantastic hotel with a very friendly staff and an amazing breakfast.

We loved staying at the LabFranschoek. The staff especially Gerald and Jodi were very helpful. The breakfast was wonderful and cooked to order. The communal areas were lovely as well. The guest rooms were tech savvy with touch shower, automated blinds and more. Close walk and closer drive to the Main Street in Franschhoek. We would return again.

Great stay, staff were friendly. Highlights include a spacious room with bath, honesty wine bar and drinks service, and the jacuzzi.

We really enjoyed our stay at theLAB. Gerald, Candice and the team were incredibly hospitable and the accommodation and facilities are top notch. We'll definitely be back. Thank you

Great location and friendly staff

Great fun with all the tech. Not all the tech worked all the time

It was honestly so lovely!