Very well maintained and very big! I liked the prompt response from their reception team and they were very helpful. I'd defintely comeback to this place whenever I am in Vienna!

Had a great stay and would come again. The apartment is conveniently located and equipped with everything one might need including a nice large TV. The complex even has gym and laundry. I especially appreciated the welcome bottle of wine and total blackout in the bedroom during the night. The only negative thing I experienced is poor wifi connection in the bedroom - my phone was constantly dropping the connection.

Clean, well appointed room

The apartment is the best option for any family looking to stay in Vienna or for couples who want more space. I enjoyed the stay; however, they do not offer daily cleaning. The tram is right outside the apartment, and the walk to the central station isnt far either. I highly recommend this apartment.

Nice App with all you need for a short stay In the first App we thought the laundry should be inside but was upstairs Something you need to be clear on that On the 3rd night we moved and had the equipment inside the App The rest in our own opinion 5 starts

Kitchen fully appointed. Luggage racks would be a good addition as well as an iron.

Nice and clean

A beautiful apartment with all the amenities in the kitchen, spacious bedrooms and lounge room too. There were two bathrooms without toilets and one separate toilet. This wasn’t clear to me when booking or I completely missed it in the description and/or visuals. Apart from that, a gem and I would definitely stay there again.

Great location. Easily walkable and close to public transit. Communication for check-in was easy. Very clean rooms.

We booked the 2 Bedroom 2 Bathroom apartment for our group of 4. It was clean and decorated nicely. My main problem was that there were 2 bathrooms but neither had a toilet. There was 1 separate toilet for the entire apartment. It also had a strange layout that made the space feel confined.

Our apartment exceeded expectations- it was so grand! There was plenty of room for 4 of us. We loved coming back to the apartment for dinner each evening. Our unit was very well appointed- we had everything we needed. We loved having a washing machine- the dryer function is not that powerful but the drying rack in the closet did the trick. Highly recommended!

Really enjoyed our stay , great location and wonderful apartment

Beautiful apt. Excellent location. just 5 stars all around.

Comfortable, clean apartment well situated near restaurants while only a short 5 minute walk to the subway station. Beds are very comfortable. Bathroom and living area are clean. Safe surroundings. We would definitely stay here again!

Beautiful apartment. Very nice balcony with view.

We stayed for a week and had the most comfortable time. The apartment was fully equipped with everything you need and close to several grocery stores so I was able to cook a few meals. Air conditioner worked perfectly and the bed was comfortable. The washer/dryer facilities were excellent too. I have no complaints whatsoever and highly recommend staying here!

Close to inner stadt, close to amenities like grocery stores, public transit, and lots of eateries.

Thanks for a great stay! I highly recommend this property for a stay in Vienna!

We are a family of four and stayed at the Rafael Kaiser apartment hotel during the Eurpean heat wave of 2025 (34°C). Thank goodness for the heat pump air conditioning system in the suite! The two bedroom suite we stayed in was fairly spacious and comfortable, with a small kitchenette and two bathrooms with showers. An espresso maker in the with coffee pods was a very welcome bonus! The decor was modern and looked brand new. The beds were comfortable and the place is very clean. An elevator can get you to the upper floors too. Location is a 5 minute walk from Historic Vienna with a great café for breakfast just outside (DerMann – so good!). I had a misunderstanding on how to enter the building and we got an immediate answer from the help line via text. There is a locker room if you need your luggage stored outside of your rental time. It was a very pleasant stay and I would certainly recommend.

Great apartment. Fully able to cook dinner for our family of five. Wonderfully decorated and in the center of everything.