Overall Ratings & Reviews Home2 Suites by Hilton Savannah Airport

Good

Horrible experience and they gave our to someone else because they overbooked the night

The room we stayed in was pet friendly, however there was an odor to the room and we had not experienced that in the past when we stayed in pet friendly places.

Overall, property was very nice and the staff were good. However, my biggest surprise was finding a daily charge for parking, 7.00, in a normal parking lot in an uncongested area, on my credit card statement. I understand charging at downtown locations where space is limited but not in a suburbian area in a parking lot that has a lot of room and dozens of empty spots to park. Also, the back patio area by the pool/BBQ could use a good cleaning/pressure washing.

The facility outside looks much better than the rooms inside. I'd guess the room we stayed in was a 1960s design/build. Cleanliness was not to Hilton standards. Spouse stepped on a toenail clipping on the bathroom floor, presumably left by an earlier guest.

Convenience to transportation and easily accessible restaurants

Stay was fine but a huge roach was discovered on the floor next morning. Not good!

Allof staffs were very kind and smiling

Strange room setup. Initially reserved a two queen room, but received call day prior due to overbooking and agreed to take a king room with pull out sofa bed. Not very comfortable and should have kept the two queens (myself, wife and 17 year old daughter).

Large space. Not clean, bugs, no extra sheets for pull out. Crumbs and stuff left under the bed.

The sheets didn’t smell very good seemed almost dirty. The sofa bed had odd stains on the mattress, and there was breakfast included, but there was no breakfast served in the morning. Overall, the review makes it seem a lot better than it is would not recommend.

Great experience

Upon arrival we were notified that our room type wasn’t available, so we were given a lower room type. We were told that because they were “sold out and have a lot of people” they did not even have blankets that they could provide for the pullout sofa in our room. The staff were friendly, but not having the basics at a hotel and not being ready for higher volume of guests just isn’t excusable.

This is Expedia’s issue not the hotel. Expedia let us reserve the hotel but when we arrived, there were no available rooms. They said it had been happening all night. So we did not stay since there was no room.

Great property, very clean and friendly staff!

Great property kids had fun in the pool

Good stay.

Very clean.

The front desk lady was a bit rude and was brushing customers off. Needs retraining.

This stay was perfect for my family and I, every thing bout home 2 suites was great.