Overall Ratings & Reviews TownePlace Suites by Marriott San Diego Downtown

Parking structure is located next to the hotel. Which is terrible for checking in, pictures are from the hotel near the pier and not the downtown location. Hotel floor smelled and very dim lighting in the garage.

The property is downtown, and the staff was professional and the rooms were clean.

Easy check in. Parking garage is very tight if you have a big vehicle.

The receptionist was super nice and helpful!!!

We stayed here along with a toddler. We loved the stay. The staff were very helpful and the breakfast was adequate.

Staying for 2 nights. The first night was terrible. lots of noise from next door even water running. Couldn’t sleep at all, after complaining about it to the front desk. Second night was ok

The positives are that the hotel in appearance is nice and they have the breakfast dialed in. (Great options and food was good) The negatives are parking and the odors. NO WHERE on my reservation does it state that you have to pay another $40 a night to park here. I have re-read and went over the contract of reservation multiple times and it is stated no where. Given the additional cost I would have stayed closer in town to Little Italy or the water. The other negative is the overwhelming smell of URINE. In the stairways and our room. It was heavily covered up by some fragrance. I called down as it was so bad and they lied and said the hotel was fully booked. I logged in and they had multiple rooms available on their site to book same day. We ended up buying glade plug ins at the CVS down the street and even then, the odor was terrible.

Great Property, Great staff (Heather was so helpful),

expensive overnight parking

The not downside was that parking costs $35 but other than that my stay was great. Wonderful smell and clean room upon arrival. The bathroom was spotless. No noise at all. Recommended!!!

Nice hotel great location, parking lot across the street is very convenient and reasonable price for overnight parking.

Great

Parking situation was not great, for the price that I paid I was expecting a room to have cleaning service and that was not provided. Unfortunately, the property does not have its own pool so you are required to ask the hotel next-door to use their pool. Room was very clean. I am happy with that. I do feel like the front desk. Staff could be more helpful and professional.

Cleanliness, quietness, roomy, friendly staffs, and great breakfast,

Great location, clean room, good breakfast (but can get cramped with people). Kids loved the robot for housekeeping, overall great stay

El lugar donde se encuentra ubicado es muy feo, se siente inseguro…

It was very clean, very accommodating and the staff was very hospitable, definitely my go to place in San Diego but preferably away from pet friendly rooms

Honestly, I was pleasantly surprised by the room. It was spacious and beautiful, with a fully equipped kitchenette and a modern bathroom. Everything was clean and well-organized. The breakfast had very limited options, but it was delicious and I really enjoyed it. The restaurant staff were very friendly and welcoming. The location is great, especially in the morning and evening hours. However, I wouldn’t recommend families with children to walk around the area late at night. If you’re traveling alone, it’s not an issue. My only note is regarding the reception staff. While they were polite, I believe they could benefit from professional training or courses in customer service and front desk hospitality. Overall, my experience was very good, and I appreciate the stay.

The hotel was in a great location, with excellent customer service, clean and accessible facilities, and it was an ideal area to reach all the main tourist attractions in San Diego.

All Staff were the best!