Amazing hospitality and room.

Breakfast menu was fresh but needs to be diversified by adding salad for example The bar is well stocked

Room was spacious with a nice view of the mountain. Breakfast was excellent. Location was great close to v&a waterfront.

Great choice if taking a cruise….. walkable to the cruise terminal.

Great hotel in good location within walking distance of waterfront. Staff were very helpful and had a smile on their faces

Very safe, close to several restaurants, safe area for running

The front desk service was excellent and provided a great first impression. However, my experience after checking into the room was disappointing. The housekeeping service was below expectations. Toiletries were not replenished during my stay, and overall attention to room servicing seemed lacking. Additionally, when I requested extra bottled water, the staff were not helpful and responded rather rudely, stating that only two bottles were provided because we were not club members. The interaction felt unprofessional and did not reflect the level of hospitality expected from the brand. Housekeeping, in particular, needs significant improvement in both service quality and guest communication. I believe the General Manager should review these service standards to ensure they are aligned with the hotel’s brand reputation and guest expectations.

Great location and very friendly staff.

The hotel customer service was excellent. It included utilizing their trolley to carry our luggage to the cruise terminal at the end of the stay. The breakfast was good, try ordering the omelet. Well situated in the V&A neighborhood. Lots of restaurants close by to choose from. We used their transfer service from the airport and it was flawless.

The location was perfect. It was an easy walk to the waterfront with restaurants and entertainment. We were also able to walk to the cruise ship with our luggage. The breakfast was excellent with lots of choices

Very clean and professional staff very courteous

Great staff Rooms so so

All ok

Great location for the Waterfront and car park very close which is free at a weekend. Room was very comfortable and staff all helpful and friendly.

Excellent location, really friendly staff and the breakfast each day was the highlight!

The staff were so friendly and helpful. Food at the restaurant was very good and the roof top bar was wonderful. Excellent location for walking to the waterfront. A great place to stay.

Nice breakfast. Should have complimentary coffee and tea.

Location was great. Hotel staff friendly. Overall great experience

Yes clean

Great place to stay. Lots within walking distance Definitely stay there again