The toilet was dirty and stained, and the drain was blocked. Water flooded when I was having shower. We did not complaint because we just stayed for one night.

Good variety of food

Staff was very nice and helpful even with the language barrier. Both dinner and breakfast were delicious. The hotel was clean and nicely decorated.

It is old Japane resort style hotel ，manager 櫻井can speak good English but other stuff . They're charge 200￥for hot spring which are reasonable.I would say is good value for stay with hot spring.

Large room with nice mountain view! Dinner and break were plentiful, nice choices, many options/selections, all-you-can-eat, all-you-can-drink, and tasteful. Great location! Nice water pressure! Clean toilet! There are many black spots on the bathroom tiles on the bathroom door. The room carpet is old. Tatami room is big and clean.

needed to have a relaxing trip and onsen is definitely a good choice. this hotel gave us a quiet, relaxing and comfortable stay, both dinner and breakfast were good and room was big and spacious. i cannot say better rather than you feel it yourself. only draw back is no wifi in room, only available at the lobby area.

This hotel was likely amazing a few decades ago. Its known for its public baths and has a great location at the base of the mountains. But its age really shows now. The ventillation in my room was very poor. It was constantly humid, which lead to mold growth in the bathroom, especially in the shower curtain. All of the fixtures are dated. The staff was friendly. The other guests tend to be very loud and they can be heard in the hallways while in the room.

Cheap and nasty onsen hotel. You get what yox pay for. Rooms need total make over. Buffets were very low standard. Hot springs were good but have to share with day trippers.

It was my first trip to Japan, I was able to experience the great service offered. All the expandable items will be replenished on the next day and I even received a call to review whether i was satisfied with the room cleaning.

バイキング微妙…

昔ながらの宿って感じでした(*^▽^*)

食事がバイキングで飲み放題が良かった！ビールサーバー最高！

Good

よかったです

全てが物足りなかった。

館内も広く、接客も良かったです❗️

シングルベッド４人分あるところは良かったです。 チェックインの鍵の受け渡しで列ぶとか、食事の決められた時間に行っても席が空いてない、食事が温かくないところがちょっとマイナスでした。

自分たちの前の宿泊者の使用した歯ブラシがそのまま残されていました。他のお掃除も手を抜かれているのではと思ってしまいました。

大浴場の床がぬるぬるしてる、排水が出来てなく端にシャワーで流した泡が溜まってる。 バイキングの品数、質が悪い、食べる物なかった。朝のオムレツ、お弁当用の冷食。 呆れた。

非常に良いホテルです。タダ，受付が時間がかかり過ぎです。