7.0
Pleasant
From 198 reviews
Cleanliness

6.6

Room Comfort

6.8

Service and Facilites

7.2

Traveller Reviews Itoen Hotel New Sakura

Number of reviews per page
20
40
Top reviews
Jason
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

Was old hotel and parking far ! But hot spring was nice
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

I want to rate this hotel higher but the private bathrooms in the Japanese/Western rooms need some serious renovation work. At least buy new shower curtains or clean the mold off the ones that are there. The staff are fantastic, the rooms are huge but the bathrooms let the hotel down.
PO CHU AMY
6.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

The hotel has many extensions called wings. Everything is huge here, dinner hall is a good 15 minutes walks from our room, having to taking 2 lifts. Room is poorly kept, and untidy, carpet is rusty and feels unattended to for a long time. There is no public shopping or walk about places nearby. Our room faces another building, instead of traditional Onsen hotel, a view of the river. Thought we had a great deal with 50% off, but ended up just getting what we paid for. Dinner is a self serve buffet, not the traditional Japanese Half Board banquet, with different dishes of food that covers the whole dinner table.
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Verified traveler
8.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

It was a nice hotel. However, two things were remarkably bad. I found fungus in the shower curtain and the bathtub had also fungus. Second, the hot water supply in the shower had intermittently (e.g., every 30 seconds) hot and cold water flow, which was really disturbing. This is about the shower with the room, not about common bath place (onsen). Others were good. I am not sure whether these problems were in other rooms also. THanks
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Dan
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Good buffet spread. Will be better if have hotel shuttle to train station.
Pak
8.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

Nice service and good price
HIFUMI
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

お値段にしてはよかったです。 老人と一緒でしたのでお食事、お風呂までが少し遠かった。
SHI YI
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

當天因為班機延遲蠻晚才到,餐廳只營業到20:30,我們到的時候櫃檯人員讓我們先吃飯再check in 餐點蠻多樣的,也有提供不是設施,只是房間有點沒有認真維護的感覺,有些地墊是掀起來的,水龍頭也有點壞掉(但不影響使用) 如果只是住一晚歇腳還可以。
Chun Kai
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It is not difficult to go to the railway, hotel staff are very kindly. Sento and room are big. It's a pity that my room's refrigerator was broken and it could not be replaced immediately.
?????
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

広過ぎ
Shizuko
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

全体に古い旅館ですが、食事は美味しかったです。 値段から考えると満足
??
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

カラオケ、貸し切り風呂、ビリヤード、卓球の中から先着順で2つ無料で楽しめるので良かったです。
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

部屋の洗面所、バスルーム、トイレの匂いが気になりました。 特にトイレの匂いが。 せめて芳香剤なり消臭剤を置いておいてほしかった。
カズヨシ
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

駐車場が狭く、送迎バスで送ってくれる駐車場が遠い。 その点だけが残念でした。
??
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

コスパいいです!カラオケなどもあっておすすめです
さとし
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

バイキング形式の食事が充実
Shinji
8.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

別館宿泊の場合: - チェックインの3時に行っても部屋の準備ができていないこともあるので、4時ぐらいに行くのがよさそう - 部屋にポットあり - 近くにコンビニあり - Wifiは少しゆっくり - 温泉がある本館へ行くためには一度外に出る必要がある - 温泉には貴重品を入れるロッカーがある - 浴衣はチェックイン後にフロント横にあるのを持っていく
koji
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

宿泊費が安かったので正直あまり期待はしていませんでしたが、宿もキレイで食事も割と美味しくいただけました。 規模の大きなホテルのため、チェックインで待ち時間がありましたが、番号札をもらえたので自分の番の見通しが持てましたし、食事のバイキングは客数が多いために料理の回転が早く、出来たてのものをいただけました。 コスパの良いホテルだと思いました。
haruka
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

良かったです。
??
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

料理が地元の゙料理が食べたかつた
Number of reviews per page
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40