Overall Ratings & Reviews Melia White House Apartments

Amazing place, good location, friendly staff, nice bar and restaurant. Enjoyed my stay there

Super!!!

Nice little studio. Quite basic

Fantastic service. very accommodating

This is the first time staying at a Melia White House apartment. It’s a pretty luxurious hotel/apartment. One thing to note is they clean your room every other day. I was traveling with my daughter (13) and my nephew (16) from the US. The hotel is 3 mins from the tube and 20 mins walk to SoHo. It’s just right above the traffic congestion zone. There is a laundry facility which was great since we were traveling around England for two weeks.

The rooms I booked said King bed and pull out sofa. It had a double bed and no pull out on the sofa. They brought my son a cot. This was the studio room and I do not recommend. It was in poor shape and not very clean. We upgraded to a 1 room apartment with an uncomfortable couch. But the price difference was minimal. They were diligent in making sure we were happy. The staff was friendly and helpful. Bar staff neither friendly or helpful. The hotel had holiday cheer in the lobby for 3 days during Christmas week. Overall the room was adequate, but they need to do some serious upgrades to the rooms.

Never staying here again

Very quiet. Room cleaning staff were very nice. Great access to buses and underground. Heat in room was off when we arrived. It took a full day to warm up. There was no separate heat in the bedroom area so we froze there the first night. Carpet was stained in multiple areas. Probably should have been replaced 20 years ago.

I stayed in one of the Melia White House Apartments for nearly a month. It was a good size, maybe a little dated, but clean and the bed was very comfortable. The staff were friendly.

We stayed in the apartments at the hotel. Worked really well. Staff are terrific. Property is opposite a subway station. Hotel restaurants are excellent. Definitely will stay again

Lobby, gym, etc. are updated and modern. While our room wasn’t as updated, it was clean and spacious. Staff and service are perfectly helpful. Great location next to Reagent’s Park and close to several tube lines.

We were in apartment which was not maintained to the expected level... To our feeling apartment's guests are treated as second class guests. Cleaning services only once a week. We had to code the door key EVERY day.

Initial impressions of the building were good and the foyer area is very impressive. The check in service was awful. Stood in a queue for 10 minutes before getting bored and going to the bar. Came back 10 minutes later and the man who was behind me was only just getting to the check in. There were only 2 persons checking everyone in and they weren't very efficient. They couldn't find my booking and so ensued a frustrating episode of them asking me to email them my booking so they could create a new booking which didn't work. They then eventually found my booking after 10 minutes of faffing. There appeared to have been work recently completed on the floor we were on and every surface including doors, walls and furnishings had a coating of dust which made the place look dirty. The room was average.

Nice

Horrible in most ways, room was ok but heating didn’t work the first evening.

Super friendly and attentive staff, very clean and convenient location.

Kitchen in room designed for a very tall person (I could not reach shelves in cupboard). A friend phoned hotel to contact me, but hotel insisted that I was not there, which created problems for friend and I. I doubt if 2 people would be comfortable in what was intended to be a double room (only one chair, no table).

Property was centrally located as described. apartment rooms were small and not as pictured. Double bed was not conducive to 2 people unless one wants to continually roll off. Pricing for buffet breakfast was excessive. Higher than any other surrounding restaurants.

Pictures of apartment were extremely misleading. Our apartment was very old and cramped compared to what was advertised.

Amazing Great staff