Nice and friendly staff!

The hosts at ibis Lyon Carre de Soie are exceptionally cordial and supportive. The rooms are meticulously cleaned daily by a courteous team. The lobby is welcoming, offering coffee, wine, and amenities for comfort.

Room size was excellent, and staff was very helpful.

Great position to access public transport into the city.

Took over an hour to check us in at 1am. Lack of communication between hotels.com and the property needs to improve.

This is a solid place to stay. Decent sized room, breakfast is good and the location is convenient to a metro stop that goes all over. Only compliant is the towels (tiny and thin) and the pillows (also a bit thin).

The room was excellent, just enough room for 3 people and all our stuff without us being too cramped. We only used the room for sleeping, so it was perfect. The shower was much larger than expected and much appreciated! Everything was very clean, and staff was helpful and friendly.

Very pleasant stay and great location for public transport. Provided everything I needed and staff very helpful

Great hotel for access to Groupama stadium. Easy tram into the city. Nice, spacious, clean hotel with very friendly and helpful staff. Bar closes quite early. Location very much out of town so absolutely no other local amenties.

Great location with very helpful staff

Excellent!

Perfect base for a business trip. The hotel is very clean and comfortable, with easy and fast internet access available.

It should be said that the location is not only way too far from the City Center but also kind of sketchy an ugly suburb. Nothing decent to do within and around it.

Really great staff - I am British! but everyone spoke amazing English - It was really clean and very convenient as its around 50m from the train link from the airport! The breakfast was really good staff were really helpful great hotel will defo stay there on my next business trip.

This is an incredible location for visiting Lyon, take the airport train right to the hotel and the subway right to the tourist area. Very comfortable, great staff, great breakfast.

This was one of the nicest and best valued hotels we stayed in during our 8 week holiday. We received nice pleasant service from the lovely young lady at the front desk on our arrival. We were given a nice roomy unit with excellent wifi, a great shower and good air conditioning. The hotel had free parking underneath. The location was very handy to public transport with a train and tram station right across the road. The metro takes you direct to the centre of the city. A really nice place and we would certainly stay here again.

Cleanliness is perfect. They changed the towels and sheets every day. Biggest bathroom I've seen in any hotel room (and I travel a lot), fully equipped. Comfortable beds, it was quiet all the time. Rooms have several power outlets, which is good if you have several devices to charge. They even have power outlets in the middle of the table in a restaurant so you can charge your phone while eating breakfast! By the way, delicious breakfast. Metro and rail station are 150 meters away, so its easy and quick to get to the city and airport. And all of this for a great price. If I ever come in Lyon again, I'm staying at the same hotel.

Nice place. Excellent staff. Close to the mall with show and restaurants.

Personable and accommodating. Awesome staff all around

The staff at recent and in the breakfast hall were fantastic!! The room was brilliant, very comfortable and being so close to transport into the city I really loved this hotel!!!!