Hilton Garden Inn Santa Marta

Explore Hilton Garden Inn Santa Marta
8.8
Very Good
From 919 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Traveller Reviews Hilton Garden Inn Santa Marta

Number of reviews per page
20
40
Top reviews
Jorge
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great view. Walking distance to the beach and historic area. Amazing breakfast.
Hoffman
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, views, and in a very good neighborhood.
Daniel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect other than the cold showers, which appears to be normal in this part of Columbia). The views from the room and balcony were fantastic! AC worked incredibly well. I also loved the location. Perfect for strolling the beach or parks.
Rafael
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was perfectly clean and the service was very good service.With all the people
Jose
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Leyla
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our family had an amazing experience at this hotel. The staff went above and beyond to make our stay enjoyable. This is our second time staying here, and we’re already looking forward to our next visit.
Timothy
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice
Ricardo
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I am giving an excellent rating, because the staff was great. On the first night, the air conditioning was not working in our room. But I was given a better one next day.
Yolanda
icon-with Children
with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Servicio terrible
Tannya
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room and amazing breakfast.
luz
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

atención muy buena y el personal de seguridad exelente muy atento
Fahima
icon-with Friends
with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Our stay at the hotel was alright. It was three of us in the room but unfortunately everytime we recieved towels we would only be restocked with two and only provided the body towel rather than a hand towel as well. The shower in the bathroom also looked and sounded like it was about to fall off (picture attached). The pool was nice and the area is quiet but not too much to do around. The staff however created a lot of confusion when there was miscommunication about breakfast being included. We were under the impression breakfast was included in what we paid and our first day they took our room number and let us through without saying anything different. The next day however, they let us in for breakfast and only after we finished one rude hotel employee who was standing at the table where we come in for breakfast asked us to pay which then we went to speak to the front desk lady who also told us upon check in that we had breakfast included when our friend mentioned it. Unfortunately the interactions with the staff made our stay disappointing and made us wish we had booked with the regular Hilton instead.
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William
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The best hotel in Santa Marta, Colombia! The AC is great and there is super hot water in the sink and shower! I love this place! The staff and security are very nice and helpful!
Rafael
icon-with Partner
with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The pool area is super small . For the size of the hotel it needs to be bigger . The food and drink was over priced. Just walk down a few blocks and you have better selection of food and cheaper .
Roy
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Breakfast are awesome and uner service is great
ANA LUCIA
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Checking in wasn't easy, staff wasn't helpfull.
Stella
icon-with Children
with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great breakfast. Friendly staff. Close to main tourist attractions
Kristin
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I loved my stay here, with beach access, great food, and beautiful pools. I had an adjoining room on both of my stays here. Both times I had a lot of noise from the hotel guests n this rooms. So loud, that it seemed like the door was wide open. Both times young babies were crying during the night and during the day. Also, I found the process of getting a pool towel and filtered water to be cumbersome. Bar service was poor in the pool areas.
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Leon
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10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Wonderful hotel ! Breakfast is sooo good.
Steven
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6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel with Beautiful view of the sunset. Unfortunately breakfast was far below average. Limited selection and very bland. I have stayed in many lower cost hotels with far better breakfasts.
Number of reviews per page
20
40