Staff is very polite and helpful and trustworthy nothing was missing attended to us and our families very graciously 10/10 will love to stay here again when ever posible
Hector
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
They take forever to responde when you need something
Lorena
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice place, great location
Omar
Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Food was decent and the staff was very nice. The room was clean and the hotel was quiet . If I stay In the city I would come here again.
… Be aware the street closes down on sundays for running events.
Also there is little to no parking for car rentals .
Ana
with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice place but restaurant could use more experienced staff
Beatriz
with Children
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The receptionist was amazing. The parking is not great. We were going into the elevator and a staff member told us if we were going anywhere in our truck we could loose our parking space and we would have to go looking for parking elsewhere on our own. The room was amazingly clean and great.
Pablo
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
They were very nice and helpful, the only thing I didn't like was that I reserved a bigger room and they gave me the smallest one.
Jose
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very clean * but what I didn’t like the cards to open the door never work
Diana
with Pet
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
A hotel in a great location, easy to park, pet friendly and clean. Love the renovation in the rooms and washroom. Only thing is that the window is not noise proof and a party near by kept me up until 2:00 am.
The desk is pretty convenient too.
The personnel could be more presentable, only the front desk worker in the morning look clean and in good presentation. Overall is a very good place to stay in SLP
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Manuel
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
El hospedaje en general fue bueno, gracias.
Laura
with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
As always great stay at this hotel!
Pedro
with Friends
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
El hotel esta limpio, amplio, las habitaciones cómodas
Edgar
with Children
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Staff was amazing and polite. Had an answer for all my questions and were extremely helpful with making sure we were comfortable at the hotel and asking for any accommodations or suggestions for feel more at home. Awesome hotel.
Francisco
Family
4.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
There was no parking, they have just 30 places for the hole hotel, y reserve for a room with 2 beds and they said all was rented si they gave mi a king size for me and my daugther ....
Mike
Business with Friends
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Everything was great. The only complaint that I have is that the breakfast said included and even said that on my receipt from the property but they tried twice and were insistant that I had to pay for the breakfast that wasn't that great of a breakfast. What they should change is: add a welcome staff that explains the payment as you enter the restaurant before you seat, and add parking.
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José Juan
with Partner
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
bueno todo
Maria
Family
4.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The service was terrible, staff wasn’t friendly and the room was ok but I had to keep calling for things that should’ve been replenished, I.e toilet paper, coffee, water .
Will never stay here again.
victor
6.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
The hotel was good , but I got a room with a view corredor view. I ask for better roll view never answer me
Alexandra
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The hotel and Junior Suite were very nice. Enjoyed that the hotel was on a very active avenue. The park was within walking distance, as well as a pharmacy, OXXO,food park, Starbucks.
Sergio
Business and Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
El personal muy atento y amable, las intalaciones muy bien. Altamente recomendable