7.6
Pleasant
From 59 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

7.4

Traveller Reviews Lapa 32

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

Apartment was clean and roomy. This apartment is not for anyone with any mobility issues. It is uphill to the house and then 32 steep stairs up to the landing. Vanessa was very nice and actually came early to let us in before the arranged time.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 316 week(s) ago

Expedia Group verified review

Located in safe area near cafes, supermarket etc. Room was spacious and the bed very comfy. Nice quiet neighbourhood but unfortunately other guests in apartments next door were not quiet. Could hear them stamping up and down the stairs at all hours and also people leaving at 5am speaking very loudly. There was also a family who checked in at 11:30pm and took several attempts to open the door. The doors were another issue, you did get used to them but first few attempts the door kept sticking.The room was not cleaned thoroughly before we stayed as there was tomato sauce splatted up the tiles in kitchen and a strong fishy odour from the fridge. It also looked like someone had kicked a hole in the wall and room desperately needed a paint. Wouldn’t stay here again.
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Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

Characterful neighbourhood, very close to town and some gorgeous old architecture around. This is a real neighbourhood with real portuguese people who respect you.
Verified traveler
6.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Everything was fine except that it was impossible to communicate with the staff in a timely manner.. we were promised a set of towels and hand soap but no one ever came...
Marina
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

5min walk from Lapa metro station, that runs directly to the airport. 20min walk from city center, safe neighborhood, friendly and helpful staff. Comfortable and clean room, quiet area and close to small local cafes and restaurants. Had a very nice stay.
Flavia
10.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

We lived to stay here and we are definitely coming back.
Elisa/Manuel
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

We were in this apartment for 3 nights and enjoyed very much our stay. It is located in an interesting, safe and traditional location, I would go there again.
Fannie
8.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

Very cute apartment in walking distance to city center. Staff was super, took extra time to give us plenty of information and answer all our questions. There was a coffee machine (although we couldn’t figure how to make it work) and Porto waiting for us. Apartment super clean and modern. I would still recommend just a couple dislikes: not enough hot water for the second shower, there are additional fees 20€ after checking in (cleaning and tourist fee which is written in the Expedia blurb, but I overlooked) and noise from upstairs is very loud if occupied. I had earplugs and was fine, but my friend didn’t.
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Verified traveler
10.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Beautiful and romantic city. Incredible piece of history and architecture!
MEI LIN
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

El apto es muy lindo. No nos dieron ni jabon ni shampoo...solo al solicitarlo. La cerradura para abrir estaba complicada nos tuvo q abrir un vecino. El anfitrion contesto al dia siguiente.
Francine
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Porte fermée à double tour, fenêtres fermées Personne sur les lieux Peu sécuritaire
Paulo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

A atenção dada desde os momentos que antecediam nosso check-in até a saída foi perfeita, a localização e seu acesso simplismente maravilhosa, e as condições de toda a estrutura do apartamento muito boa. Meus parabéns.
Romane
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Quelle déception. Un hôtel qui est tout sauf un hôtel. Petit appartement dans lequel un peu d'entretien serait le bien venu. Murs rayés, meubles abimés. Une fenêtre qui ne ferme pas, des rideaux qui ne cache pas le soleil : dommage quand y'a pas de volet... Service de vaisselle pour une personne et non trois. Sans parler de la douche qui n'évacue pas l'eau et du tuyau qui fuit sur toute sa longueur. Petit fous rire quand nous avons trouvé avec la trousse de toilette, uniquement composée d'emballage de pansement...
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Noemi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Nuestra estancia en el apartamento a sido muy buena,la ubicación es buena, tienes autobús y metro cerca que en 10 minutos te pones en el centro.La zona muy tranquila.Repetiremos seguro.
Pilar
8.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Alojamiento limpio y cómodo. Zona regular.
TERESA
icon-Leisure
Leisure
6.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

Zona tranquila, calle apartada de difícil acceso. Difícil contacto con los dueños
Susana
4.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Amables, pero las sábanas del sofá cama estaban usadas. Los cojines de la caña pegajosos!
Encarna
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 324 week(s) ago

Expedia Group verified review

Llegamos un domingo y el teléfono que nos dieron no estaba operativo, tuvimos que llamar a Expedia. Nos atendieron deprisa y corriendo y no nos informaron de como iba ni la cafetera ni la bitrocerámica, si es que funcionaban(tenemos bitro y sabemos de sobre como funciona). Nos fue imposible cocinar. Nos prometieron un vino de Oporto que aún estamos esperando. Pero lo pero fue que nos entró un ratón e intentamos comunicar con el responsable y fue imposible pese a que nos dió su propio número de teléfono. No pudimos ni dormir ni comer en ese apartamento. No lo recomendamos, lo único bueno es que está limpio.
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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

no se efectuo una limpieza profunda antes d nuestra gasa y en el dormitorio principal hay un clavo expuesto en el piso muy peligroso.
João
8.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

The apartment is really cool and you can walk to the city center in about 10/15 minutes. The bed is comfortable. The only thing was that we agreed on a time for the check-in and they left us waiting 40 minutes on the street until someone showed up. They gave us a little discount on the cleaning fee to compensate for this, which is cool but still not so nice. We had an appointment that we missed because of this delay.
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