Overall Ratings & Reviews Mercure São Paulo Barra Funda

The hotel is nice and de location is good if you’re there for to do something around the area. The room is good, just comes out of the faucet drops of water. The room had a dishwater machine, fridge, stove, but not one plate, cup, pans, nothing. This is not fare. No one cup for to drink water. Ahhh a small bottle of water cost R$ 15,00 but at the same street cost R$ 4,00. Continuing… no amenities in the room. Excuse me, the hotel is not a B&B but is poor like a rat.

Great service

Hotel muito bom, com um atendimento excelente. Só tive problema com a maçaneta da porta da varanda que caiu todas as vezes que fui lá e com a luz de entrada do quarto que não estava funcionando

Nice property. Good breakfast. Pool is outdoor and small. Lights in the corridor take too long to come on after entering the hall. I always had to walk about 5-7 seconds in total darkness until the motion sensors turned on the lights in the corridors.

Atendimento na recepção para check in Com 1 recepcionista apenas para atender no check in, pessimo, ficamos mais de meia hora aguardando, muito lento o sistema e o atendimento

This Is an excellent option to stay when in Sao Paulo. Nice, modern and very neat rooms, excellent staff service and very good food.

This is an excellent option if you're looking for a comfortable, clean and nice hotel.

Good location, overal good amenities. The shelves on the closet were a little dusty. Some equipment at the exercise room was broken, and no water was available. The exercise room was too small and could use more cleaning. I loved the towel warmer! Good view of the city. The staff was very nice and helpful.

Excellent knowledgeable friendly staff very clean room and quiet Great breakfast & staff excellent all-around I would stay here again thank you

Bem demorado o check in e deram a chave de um quarto que já tinha gente, travesseiros muito ruim e somente dois no quarto, não tinha mais que um copo, sem talheres, sem sabonete, sem shampoo. No banheiro o sistema do chuveiro é muito ruim, uma cadeira que dobra para cima na parede abriu e bateu com tremenda força no meu joelho, poderia ter machucado bastante. Achei uma baratinha no chão. A sacadinha com um ar condicionado jogando ar quente em você é de péssimo design.

Convinience

Hotel Itself was very very good! Location and amenities in immediate area was lacking but the hotel was fabulous.

Very nice and modern.

Really VERY Good . People at front desk very friendly, they showed me all the hotel with a coffee for welcome ! Tks a lot for them. Very clean also.-.

Bem localizado para nossa viagem, que era para assistir a um show no Espaço Unimed. Quarto espaçoso com varanda. Cama ruim por ser daquelas que ficam guardadas na parede quando não estão em uso. Serviço da recepção desinteressado.

Quarto amplo e limpo, banheiro grande, varanda. Serviço na recepção frio e, na maioria das vezes, com má vontade.

The hotel is very comfortable and clean! The staff friendly and helpful! Will definitely stay there again!!

Great staff. Clean, good location and nice service. All you need in one place.

The staff was so very friendly. I felt the rooms could have been cleaned much deeper. The floors looked clean in the rooms but if you yook a few steps on it in white socks, your socks will need to be changed.

I noticed upon arrival the neighbirhood was bad. But it was close to a business i needed to visit, so I checked in. I am normally very tolerant of odors. However,the room had such a strong insecticide/cleaner odor i got a sore throat staying in it for 30 min. So I went downstairs to tell them and there was no staff at the desk. So, I left and found another hotel and called expedia to cancel and refund. Well, after hours of expedia and I trying to reach them on the phone, and no answer, i returned to the hotel. They said I couldnt cancel, expedia had to call them, while at the same time the phone was ringing and they wouldnt answer it. Finally with expedia on my cel, and calling at the same time on their landline, they answered, and gave in. Truly a miserable experience and a waste of many hours.