Overall Ratings & Reviews Hyatt Place Long Island City/New York City

The staff were very attentive and accommodating. Hotel was clean and very comfortable. Also liked the fact that there was a Target close by and Utopia Bagels!

The hotel is very clean. The breakfast buffet was very limit but the taste and the quality were good This hotel is very close to a subway terminal, and very close to any destination. We definitely stay again in this hotel.

Hot water was out for a day (intermittently). Otherwise the stay was not bad

The front desk staff was was very responsive to my requests. Also, early check in was available.

Hotel was clean, breakfast was good and staff was friendly. Gym facilities could have been a little bigger, but that’s personal preference, no knock on the property. Would stay there again for sure

The staff is excellent. We are allowed to check in 2 hours early. We called ahead and they were able to save a parking spot for us too. The cost of the parking was very reasonable. This hotel is close to the subway station: Queensboro & Count Square. Easy access to the Ball Game at Citi Field & Brooklyn. The free breakfast staff was amazing. They kept everything full and they were very happy. The front desk workers were very nice, accommodating and happy. Thank you for making our stay great.

We were able to check in early which was nice. Room was clean, comfy bed with good darkening shade. Breakfast was good

It’s very clean

Staff was very accommodating

Excellent

Excellent hotel next to everything breakfast is plus

Chose this site because of location, but the staff was very responsive to requests for information about parking (limited - but available). Checkin and checkout were smooth. Breakfasts were hot and trays filled promptly. Comfortable room and a very convenient location. Hotel address/building marking could be improved.

My 3 kids and I came here for a short trip, as two were attending a local concert at a nearby venue. Our experience was GREAT. The front desk staff was super friendly and helpful upon arrival, and as silly as it sounds, that is typically a great indicator as to how family friendly, single mom friendly in particular, the establishment is. The room was perfect! We were beyond impressed with the view and happy with the room accommodations. Checkout was easy as well. Highly recommend! Oh, I almost forgot, the breakfast was incredible!

Comfortable beds, good view of city

Very good

The staff is polite and helpful. Parking fills up quick. breakfast isn’t bad.

The hotel doesn’t provide any free drinking water in the room unlikely other local hotels

Despite cancelling my trip in plenty of time, due to an unavoidable fire at Heathrow airport meaning I was unable to fly to be there, this hotel still charged me to stay

I liked the convenience. I didn't like that there was inadequate space to sit for breakfast. The set-up of the food area is poor. There is no flow and plates and utensils are in a poor place, not easily accessible due to congestion around waffle machine. If they were centrally located you could utilize all the offerings.

The location was great. The breakfast was okay. I wish the breakfast buffet area was larger as it gets crowded fast. Other than that the hospitality was great, the staff were friendly and helpful.