Overall Ratings & Reviews Quality Inn near Sunset Park

Staff were wonderful. Great value!

Great

🤗

Liked it

I have to give a huge thank you to Kenzo who works the evening shift at the Front Desk. I reserved a handicapped accessible room with two beds for my sister and I and when we arrived, there weren't any available. We were there to attend a funeral and had just driven up from NC. Kenzo asked if we would give him a few minutes to see what he could do whether it was at his hotel or another that could provide what we needed. It took him about 10 minutes but he was able to place us in an accessible room with a King bed as the person who'd reserved it wanted the room but didn't need to have it. We needed to extend our stay an additional day so it was back to Kenzo to see if he would be able to let us stay in that room or if we'd have to move to another. The price he originally quoted for the one we were in was higher than for our previous two nights so we both went to work trying to find a cheaper rate. Kenzo was able to reduce the original quote by almost $50.Kenzo was 2-0! Nessa works the Front Desk on the day shift and she was ever gracious and kind whenever we had to interact with her. I've never stayed in a hotel located in the middle of a working neighborhood. It was a real NY experience. We were able to make it to grab a bagel and tea/coffee each morning. The bagels were always fresh, the room clean and supplies well stocked. The one main complaint that I have relates to the shower stall where I had a death grip on the grab bar because I feared that I would fall.

I wasn’t explained properly about tolls or any other thing. Seem like person wasn’t happy with there job. I even explained to worker I have not drove in Ny since 2007. What do I need to know about things out here. No explanation now I’m getting hit with all these fees and no proper breakdown to the amount charged.

Constant noise banging all the time all day long was very stressful

Excellent

Everything is good love this place low key

not really good

The staff were kind and responsive.There was construction going on on the floor I was on. The "breakfast" is just bread cereal and coffee and the OJ is orange drink. Ok place to stay for a single guy but not a place to take your family.

Pleasant stay for local night out. Parking was available on the street. I was accommodated early check in which was quick and easy. Room was clean and comfortable. Breakfast was available.

The windows were dirty. Tile was loose. Price was good for area.

Quiet

Everyone was so friendly and we enjoyed the space of our room. Currently getting ready to rebook our next stay here coming from Toronto :)

Service is very nice. A little hard to find parking but convenient area.

Better cleaning with sheets

Thanx for the stay

Very quiet

I liked that it was a short walk to the subway station, but the sheets weren’t clean, the room was extremely small and very outdated. The breakfast wasn’t good either with limited options. Location was great to access public transportation and staff was very nice, but the area isn’t nice at all. I wouldn’t recommend this place