I checked the reviews carefully and ended up booking this apartment because of the location and the ample sleeping space for our family of 4. I liked the look of the loft space for the kids and figured it would give us a good idea of what it might be like to live in an apartment in Hanoi. The property is very charming and "vintage" is the perfect description, you get a feeling of age when you're in the space. The AC works, the beds are reasonably comfortable and the kitchen has everything you need, if a little sparse on cutlery. We did have some hot water pressure issues but only on day 3 of our stay, the previous 2 days there was lots of hot water and the shower was great. Note that the front door lock is sticky and there's a trick to get in! When you're tired and it's late it's a bit tricky! The owner is helpful and a good communicator, we had no trouble checking in or checking out. Overall it was a nice sanctuary in the city for us for a few days.